Troubleshooting - PhonicEar Relation User Manual

Troubleshooting

If the phone does not work
1. Make sure that the handset cord and line cord are connected secure-
ly to the jacks.
2. Make sure that you have inserted batteries into the battery compart-
ment, and that they are fresh and inserted with correct polarity.
3. Press the hook switch once and wait for the dial tone again.
4. If there is more than one phone connected to the same telephone
outlet you may need to contact your network operator. In some
systems, when the first phone on the same telephone line is used, all
other telephones are electrically disconnected.
5. Try to connect another telephone to the telephone outlet. If the
problem persists, there may be a problem with your telephone line.
In that case you should contact your network operator.
6. If the person you are speaking to does not hear your voice, make
sure that you have not pressed the
mute button once more and your phone should resume to
normal operation.
If the phone does not ring
1. Check if the ringer switch is in the
ring if the ringer switch is in the
the ringer switch to either (
2. Make sure the line cord is connected securely to the jack.
3. You may have too many communication devices hooked to a single
line. A communication device can be a phone, modem or a facsimile
(FAX) machine. Contact your network operator for help in calculat-
ing the limit of your telephone line.
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mute button. To test, press the
position. Your phone will not
position. Change the position of
) or ( ).
Troubleshooting
If the memory buttons do not work as expected
1. Make sure that you do not enter telephone numbers that are longer
than the limits stated in the memory buttons section.
2. If your phone is connected to a PABX system, consult your net-
work operator for information about the timed pause delay required
for making an external call. Make sure that the correct prefix is
stored before each telephone number in the Phone Book memory
to ensure a successful outgoing call.
3. If your phone is disconnected from the telephone line without bat-
teries for more than 60 seconds, the memory is lost. You must
reprogram all memory records.
If caller's number does not show on the phone
1. Make sure that your phone line is provided with the Caller ID
function from the network operator. In most countries, the Caller
ID function must be paid for and subscribed to separately from
the normal phone function. For details, please consult your network
operator.
2. Callers may suppress their caller's number when making their phone
call. The text " " will be shown instead. For details, please
PRIVATE
consult your network operator.
3. If a call is made from abroad, caller's number cannot always be
transmitted. The text "
OUT OF AREA
Test and approval
The R telephone is approved and CE marked in accordance with
ELATION
the R&TTE directive.
" will be shown instead.
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