Troubleshooting - D-Link DSL-2542B Quick Installation Manual

Troubleshooting

1. How do I configure my DSL-2542B Router without the CD?
• Connect your PC to the router using an Ethernet cable.
• Open a web browser and enter the address http://9.68..
• The default username is 'admin' and the default password is 'admin'.
• If you have changed the password and can not remember it, you will need to reset the
router to the factory default setting (steps in question ), which will set the password back
to 'admin'.
2. How do I reset my router to the factory default settings?
• Ensure the router is powered on.
• Press and hold the reset button on the back of the device for approximately 5 to 8 seconds.
• This process would take about 0~60 seconds to complete.
Note: Resetting the router to the factory default will erase the current configuration settings. To
reconfigure your settings, log into the router as outlined in question , and then run the Setup
Wizard.
3. What can I do if my router is not working correctly?
The manual contains a full troubleshooting section and can be downloaded from the D-Link
website (see below), however there are a few quick steps you can take to try and resolve any
issues:
• Follow the directions in question  to reset the router.
• Check that all the cables are firmly connected at both ends.
• Check the LEDs on the front of the router. The Power indicator should be on, the Status
indicator should flash, and the DSL and LAN indicators should be on as well.
• Please ensure that the settings in the Web-based configuration manager, e.g. ISP username
and password etc., are the same as the settings provided by your ISP.
4. Why can I not get an Internet connection?
• For ADSL subscribers, please contact your ISP to make sure the ADSL service has been
enabled, and your ISP username and password are correct.
Technical Support
Thank you for choosing D-Link products. For further information, support, product updates or to
download the User Manual please visit the D-Link website at www.dlink.eu.
www.dlink.co.uk
: 08456 12 0003