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Basic Manual
The company names and product names appearing in this manual are
trademarks or registered trademarks of their respective holders.
For exemptions, refer to "Notes on Usage" available on the au homepage.
For inquiries, call:
Customer Service Center
For general information, charges, and operation assistance
Business hours: 9:00 to 20:00 (7 days a week)
From fixed-line phones:
Pressing "zero" will connect you to an operator, after calling
"157" on your au cellphone.
For service cancelation procedure in case of loss or theft
Business hours: 24 hours (7 days a week)
From fixed-line phones:
In case above numbers are not available, call toll-free:
0120-977-033
0120-977-699
Keitai Guarantee Service Center
For loss, theft or damage
Business hours: 9:00 to 21:00 (7 days a week)
From fixed-line phones/au cell phones:
0120-925-919
Sold by: KDDI CORPORATION,
OKINAWA CELLULAR TELEPHONE COMPANY
Manufactured by: SHARP CORPORATION
From au cell phones:
area code not required
From au cell phones:
area code not required
(except Okinawa)
(Okinawa)
(toll free)
Cell phone and PHS operators collect and recycle
unused telephones, batteries and battery
chargers at stores bearing the   logo regardless
of brand and manufacturer to protect the
environment and reuse valuable resources.
May 2014, 1st Edition
(toll free)
(toll free)

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Summary of Contents for KDDI aquos shl25

  • Page 1 Cell phone and PHS operators collect and recycle unused telephones, batteries and battery chargers at stores bearing the   logo regardless of brand and manufacturer to protect the environment and reuse valuable resources. Sold by: KDDI CORPORATION, OKINAWA CELLULAR TELEPHONE COMPANY Manufactured by: SHARP CORPORATION...
  • Page 2: Safety Precautions

    • Since the product is a radio station under the Radio Law, you may be asked to temporarily submit the product for inspection in accordance with the Radio Law. • The IMEI information of your cell phone is automatically sent to KDDI CORPORATION for maintenance and monitoring operational status of your cell phone.
  • Page 3: Cell Phone Etiquette

    • When the product is used by a child, parents or guardians should thoroughly read the “Basic Manual” (this manual) or “Notes on Usage”/“Setting Guide”/ “Full Instruction Manual” (Japanese) available on the au homepage and teach the child how to use it. Cell Phone Etiquette ■...
  • Page 4: Using Au Disaster Countermeasure Application

    Using au Disaster Countermeasure Application au Disaster Countermeasure is an application in which you can use Disaster Message Board, Emergency Rapid Mail (Earthquake Early Warning, Disaster and Evacuation Information, and Tsunami Warning), Disaster Voice Messaging Service and Disaster Information/Donation website. On the home screen, “Apps Sheet”...
  • Page 5 設定 (Settings) 災害 ・ 避難情報 (Disaster and Evacuation Information) Check the receiving sound and vibration of the product for Disaster and Evacuation Information, and Tsunami Warning. ◎ This service is available only in Japan (Not available overseas). ◎ Emergency Rapid Mail is free of both information charges and communication charges.
  • Page 6: Illustrations And Descriptions In This Manual

    ◎ When no free space is left on the internal memory, voice messages may not be saved or played. ◎ Some cell phones cannot receive voice messages. For details, refer to the au homepage. ■ Using Disaster Information/Donation Website You can check the histories of Disaster and Evacuation Information delivered by the local governments, Disaster Information portal and donation website.
  • Page 7: Names And Functions Of Parts

    ◎ Explanations of this manual are based on the case when the product is held vertically. If you hold it horizontally, menu items/icons/on-screen keys etc. may be different. ◎ Descriptions in this manual are based on operation in Feel UX Home. Operations may be different if home applications have been changed (by using “Home applications”, etc.).
  • Page 8 ■ Back/Top and Bottom ⑪ ⑯ ⑫ ⑰ ⑱ ⑬ ⑲ ⑳ ⑭ ③ ⑮ ⑪ ⑪ Internal antennas ⑫ Infrared port ⑬ GPS antenna ⑭ & mark ® Hold it over a reader/writer when using Osaifu-Keitai /NFC. Send and receive data via IC communication. ⑮...
  • Page 9 Using the au Nano IC Card (LTE) au Nano IC Card (LTE) The au Nano IC Card (LTE) records your personal information such as phone numbers. The product is compatible with au Nano IC Card (LTE) only. You cannot use the product by inserting the au IC-Card, micro au IC-Card or au Micro IC Card (LTE) for au phones and smartphones instead.
  • Page 10 Metal parts au Nano IC Card (LTE) tray slot Close the au Nano IC Card (LTE)/microSD memory card cover. ◎ Inserting the au Nano IC Card (LTE) tray not deeply enough may prevent the product from functioning properly. ◎ Take care not to lose or damage the removed au Nano IC Card (LTE) tray. Removing the au Nano IC Card (LTE) Before removing the au Nano IC Card (LTE), turn the product off and remove the microSD memory card.
  • Page 11: Using A Microsd Memory Card

    Using a microSD Memory Card Attaching a microSD Memory Card Before attaching a microSD memory card, turn the product off. Open the au Nano IC Card (LTE)/microSD memory card cover. Slowly insert the microSD memory card into the microSD memory card slot. Confirm the orientation for inserting, then insert in the direction of the arrow until it clicks and is locked.
  • Page 12: Checking The Imei

    Checking the IMEI An IMEI (international mobile station equipment identity) is a special identification code assigned to each phone. You can pull the IMEI tray out to confirm the IMEI of the product. Turn the product off and remove the au Nano IC Card (LTE) tray.
  • Page 13 Charging with the Specified AC Adapter (Sold Separately)/Specified DC Adapter (Sold Separately) The followings are the explanation of how to connect the common AC adapter 05 (sold separately)/common DC adapter 03 (sold separately) to charge. For details on the specified AC adapter (sold separately)/specified DC adapter (sold separately), refer to “Introduction of Peripheral Devices”...
  • Page 14: Charging With A Pc

    Charging with a PC The followings are the explanation of how to charge the internal battery by connecting the product to a USB port of a PC through which the battery can be charged. Connect the microUSB cable 01 (sold separately) to a USB port of a PC after the PC is activated completely.
  • Page 15: Turning The Screen On/Off

    Turning the Power On/Off ■ Turning the Power On f (hold down for at least 2 seconds). ◎ The initial setting of the touch panel will be executed until “AQUOS” disappears from the screen after the power is turned on. Do not touch the screen, otherwise touch panel operations may not be performed properly.
  • Page 16: Welcome Sheet (Lock Screen)

    Welcome Sheet (Lock Screen) The Welcome Sheet (Lock Screen) is displayed if you turn the screen on. 《Welcome Sheet (Lock Screen)》 Slide “ ” to the bottom of the screen to unlock. Tap, long touch or slide “ ” up to display “Video tutorial”, “Welcome sheet setting”...
  • Page 17 Using the Feel UX Home Feel UX Home is a home screen that consists of the Desktop Sheet, the Apps Sheet, and the Doc. You can tap widgets/shortcuts on the Desktop Sheet and icons on the Apps Sheet to use functions. You can also register shortcuts for favorite apps in the Doc.
  • Page 18: Using The Status Bar

    Using the Status Bar Icons The notification icons to notify you of a missed call, a new mail message, a running operation, etc. are displayed on the left side of the status bar, while the status icons to show the status of the product are on the right side. ■...
  • Page 19: Switching Input Methods

    Using the Notification/Status Panel In the notification/status panel, you can check the details on notification icons and status icons or activate an application corresponding to the icon. You can also set the manner mode, VeilView, etc. Slide the status bar down. 《Notification/Status panel》...
  • Page 20: Introduction Of Peripheral Devices

    ■ SHARP TV antenna conversion and charging cable 02 (02SHHKA) (sold separately) ◎ For the latest information about available peripheral devices, check the au homepage (http://www.au.kddi.com/english/) or contact Customer Service Center. ◎ The product does not support ASYNC/Fax transmission. ◎ The above-mentioned peripheral devices can be purchased from au Online Shop.
  • Page 21: Troubleshooting

    • The wireless line is busy or the other party is on heard from the earpiece and a another line. Try again later. connection cannot be established. If symptoms do not improve after checking each of the above, information is provided through au Customer Support on the au homepage below. ttp://www.au.kddi.com/english/support/)
  • Page 22: Updating Software

    Updating Software The product supports the software update. The software update function can also be used for operating system updates. An operating system update is a software update which also includes updating of the product’s operating system. On the home screen, “Apps Sheet” → [Settings] → [Device info] →...
  • Page 23: After Sales Service

    After-Sales Service ■ When Asking for Repair For repair, contact Keitai Guarantee Service Center. During the Repairs will be done based on the <<terms of services of warranty period the free-of-charge repair warranty>> described on the warranty card. Outside the We shall repair the product for a charge as requested by warranty period the customer if repair renders it usable.
  • Page 24 Business hours 9:00 to 21:00 (7 days a week) Servicing requests online (24 hours) * From PCs and smartphones only https://cs.kddi.com/support/n_login.html • Applications for servicing can be made via the Internet for “damage”, “water seepage”, “theft”, or “loss”. Naturally-occurring malfunction (power does not turn on, the screen is frozen, etc.
  • Page 25: Main Specifications

    Main Specifications Display Approx. 5.2 inches, approx. 16.77 million colors, IGZO, 1,080×1,920 (FHD) Approx. 141 g (including the internal battery) Weight Size (W×H×D) Approx. 71 mm×134 mm×9.9 mm (thickest part approx. 10.2 mm) Memory (built-in) ROM: Approx. 32 GB RAM: Approx. 2 GB Continuous talk time Approx.
  • Page 26: Specific Absorption Rate (Sar) Of Cell Phones

    ○ Association of Radio Industries and Businesses website: ttp://www.arib-emf.org/index02.html) ○ SHARP homepage: ttp://www.sharp.co.jp/products/menu/phone/cellular/sar/index.html) ○ au homepage: ttp://www.au.kddi.com/english/) *1 Technical regulations are defined by the Ministerial Ordinance Related to the Radio Law (Article 14-2 of Radio Equipment Regulations). *2 The value is under simultaneous transmission use condition.
  • Page 27: Ce Declaration Of Conformity

    CE Declaration of Conformity In some countries/regions including Europe, there are restrictions on the use of 5GHz WLAN that may limit the use to indoors only. If you intend to use 5GHz WLAN on the device, check the local laws and regulations beforehand.
  • Page 28: Fcc Notice

    FCC Notice - This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

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