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AVLink HX-2344Z User Manual

Seamless hdbaset matrix switcher with hdmi x 4 (in) / rj-45 x4 (out) solutions
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SEAM L ESS HDBASET M AT RIX SW IT CHER – HX-2 344Z
User Manual
Seamless HDBaseT Matrix Switcher
with HDMI x 4 (IN) / RJ-45 x4 (OUT) solutions
4x4
HX-2344Z
V.2014HX2344Z.02

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Summary of Contents for AVLink HX-2344Z

  • Page 1 SEAM L ESS HDBASET M AT RIX SW IT CHER – HX-2 344Z User Manual Seamless HDBaseT Matrix Switcher with HDMI x 4 (IN) / RJ-45 x4 (OUT) solutions HX-2344Z V.2014HX2344Z.02...

  • Page 2: Copyright And Trademarks

    SEAM L ESS HDBASET M AT RIX SW IT CHER – HX-2 344Z COPYRIGHT AND TRADEMARKS All rights reserved by C&C TECHNIC TAIWAN CO., LTD. No part of this document may be reproduced in any form or by any means without written permission from the product manufacturer.

  • Page 3: Before You Begin

    SEAM L ESS HDBASET M AT RIX SW IT CHER – HX-2 344Z BEFORE YOU BEGIN  Follow all instructions marked on the device during using.  Provide proper ventilation and air circulation and do not use near water.  It is better to keep it in a dry environment. ...

  • Page 4: Table Of Contents

    6.7.7 Device ID Settings ..................28 Chapter 7 Switcher Application Software ................30 7.1 Software Introduction ....................30 7.1.1 Software Description ..................30 7.1.2 Software Activation ..................30 7.1.3 Connect HX-2344Z and PC ................. 31 7.2 Switcher Configuration .................... 32 7.2.1 Main Operation Interface................33...
  • Page 5 SEAM L ESS HDBASET M AT RIX SW IT CHER – HX-2 344Z 7.2.2 Disconnect Function Key ................35 7.2.3 Options Function ................... 36 7.2.4 Communication Protocol/Control Command Code ........36 7.3 LAN Web Configuration ..................37 7.3.1 Video Configuration ..................39 7.3.2 Device Status Information ................

  • Page 6: Chapter 1 Switcher System Overview

    TV teaching and command control centers. It boasts features of power interruption protection during power surge, LCD display and synchronous and integrate audio/visual routing functions. HX-2344Z supports 4 HDMI Type A for input and 4 RJ-45 for output connectors. Beside it also supports a RS-232 communication port enables convenient communication with remote control equipment to configure the signals.

  • Page 7: Packing

    SEAM L ESS HDBASET M AT RIX SW IT CHER – HX-2 344Z 1.2 Packing HX-2344Z *1 RS-232 Cable *1 Power Cord *1 IR Extended Line *1 Female 1x3 Pole Captive Screw Socket *4 Female 1x5 Pole Captive Screw Socket *2...

  • Page 8: Chapter 2 Features

    SEAM L ESS HDBASET M AT RIX SW IT CHER – HX-2 344Z CHAPTER 2 FEATURES Truly seamless, glitch-free switching between each input  4 HDMI Inputs with 4 HDBaseT Outputs  Any Input can be route/broadcast to any Output ...

  • Page 9: Chapter 3 Specifications

    SEAM L ESS HDBASET M AT RIX SW IT CHER – HX-2 344Z CHAPTER 3 SPECIFICATIONS Hardware Input Connector HDMI Type A Female x 4 Output Connector RJ-45 x 4 RS-232 Connector 1 x DB-9 Female LAN Connector RJ-45 x 1 RS-485 Connector 3 Pins Dip Switcher 8 Pins Dip Switcher...

  • Page 10: Chapter 4 Device Installation

    SEAM L ESS HDBASET M AT RIX SW IT CHER – HX-2 344Z CHAPTER 4 DEVICE INSTALLATION HX-2344Z has a black metallic housing. It can be placed on a sturdy desk directly or installed on a bracket. See Figure 4-1 below:...
  • Page 11  IR: Infrared receiver can receive signals from the Matrix Switcher Remote Controller  EDID: FIX (fix mode) and OUT1 (access the first output channel) selection key. FIX mode: The HX-2344Z will supply a set of fixed EDID values to support up to only 1080P high performance TV.
  • Page 12 SEAM L ESS HDBASET M AT RIX SW IT CHER – HX-2 344Z  RCL: The “Retriever Key” retrieves all the settings that are saved in the memory. Press the “RCL” key firstly. Then make a random to select one of output/input channel key 1~4. The system will retrieve the saved all status and implement current status routing if the previously saving channel is selected.

  • Page 13: Rear Panel

    5.2 Rear Panel Figure 5-2 HX-2344Z Rear Panel HX-2344Z supports up to 4 output jacks (RJ-45) on the rear panel, each female terminal separately form the output jacks. HX-2344Z terminal channels numbered as OUT1~4 are for signals output. The input terminal supplies you to connect to different equipment including CD/DVD player, Blue Ray player, PS3, Video Camera, STB and so on.
  • Page 14 Matrix Switcher through the LAN port. Refer to 6.7.4 LAN Port.  Switchers: The HX-2344Z supports 2 sets of 8 pins DIP switcher and a 3 pins DIP switcher for connected configurations. For more information, refer to 6.7 Ports and Switchers ...

  • Page 15: Chapter 6 Connections

    Blu-ray/DVD player/graphics workstations/number displays. Use the Cat.5e cable to connect the output RJ-45 jack (OUT1~4) to the LINK IN jack of Extenders. Through the Extender, you can extend the connection of projector, video recorder, displayer or multiplexer to your HX-2344Z. Figure 6-2 Input Connection...
  • Page 16 SEAM L ESS HDBASET M AT RIX SW IT CHER – HX-2 344Z Figure 6-3 Output Connection  All of the output HDTVs’ brands must be the same so that they can display normally.

  • Page 17: Output Led

    * The left of RJ-45 output jack is specified for HDCP LED (Yellow). * The right of RJ-45 output jack is specified for LINK LED (Green).  The LED indicators are only designed for the Output – RJ-45 jack of HX-2344Z. LED Indicators:...
  • Page 18 SEAM L ESS HDBASET M AT RIX SW IT CHER – HX-2 344Z The VS100/VS010 family features as below: When the VS100/VS010 is in low power mode (LPPF1/2), the sample rate of the PDIF channel is reduced to 100 KHz. This implies that high data rates may not be used when the VS100/VS010 is in LPPF.

  • Page 19: Ir Pass-Through Connection

    SEAM L ESS HDBASET M AT RIX SW IT CHER – HX-2 344Z 6.2 IR Pass-Through Connection HX-2344Z provides an IR Receiver cable and IR Blaster cable accessories for IR pass-through. IR Receiver cable can be connected to RX port. On the other hand, IR Blaster cable can be connected to TX port on the rear panel.

  • Page 20: Ir Ext Connection

    IR EXT port located on the rear panel for optional position. Figure 6-6 IR EXT Connection 6.4 Power Connection Use the included power cord to connect the power source from the power port on the rear panel of HX-2344Z to the outlet. Figure 6-7 Power Connection...

  • Page 21: Matrix Switcher Remote Control

    SEAM L ESS HDBASET M AT RIX SW IT CHER – HX-2 344Z 6.5 Matrix Switcher Remote Control Use the RS-232 connecting cable to connect the computer serial communication port (COM1 or COM2) to the RS-232 communication port of the Matrix Switcher. The computer can then be used to control the Matrix Switcher after installing of application software.

  • Page 22: Ports And Switchers

    SEAM L ESS HDBASET M AT RIX SW IT CHER – HX-2 344Z 6.7 Ports and Switchers The Matrix Switcher provides standard RS-232 and RS-485 serial communication ports. Beside the front panel for key routing operation, you can also use the RS-232 or RS-485 serial communication port to carry out remote operation.
  • Page 23 SEAM L ESS HDBASET M AT RIX SW IT CHER – HX-2 344Z Figure 6-10 (b) RS-232 – From Female DB9 (PC) to Male DB9 (Matrix) Figure 6-10 (c) RS-232 – From Female DB25 (PC) to Male DB9 (Matrix)

  • Page 24: Rs-485

    Matrix Switcher. If the master device is specified for LAN, it allows you to control all the series devices with web browser. Remember all the ID of each device upon series connection has to be uniquely. Figure 6-11 RS-485 Connection for HX-2344Z See Pin definitions as below: RS-485 Figure 6-12 RS-485 Port Pin1 TX（+）: TX（+）--- Transmitted Data +...

  • Page 25: Rxgtx Port

    Pin3 Tx : Transmit RS-232-level signal pin. (data out) 6.7.4 LAN Port HX-2344Z supports RJ-45 registered jacks using 8P8C modular connector, which specifies the physical male and female connectors as well as the pin assignments of the wires in a telephone cable. (A common LAN cable is available.)

  • Page 26: Dip Switchers For 8 Pins

    SEAM L ESS HDBASET M AT RIX SW IT CHER – HX-2 344Z 6.7.5 DIP Switchers for 8 Pins Figure 6-15 DIP Switchers for 8 Pins Left DIP Switcher: A. DIP Switcher Pin 1: Switch the screen aspect ratio between 1:1 and Full Screen. ON: Screen aspect ratio =>...

  • Page 27: Dip Switcher For 2 Pins

    SEAM L ESS HDBASET M AT RIX SW IT CHER – HX-2 344Z B. DIP Switcher Pin 2: IR mapping configurations ON: IR mapping (remote => local) by channel route, remote user can control the selected local DVD player by IR. OFF: IR mapping (local and remote) fixed.

  • Page 28: Device Id Settings

    SEAM L ESS HDBASET M AT RIX SW IT CHER – HX-2 344Z 6.7.7 Device ID Settings The Device ID determines the position of a Matrix system. When multiple Matrix products are connected to one PC or when the Matrix products are serially connected, the Device ID decides which Matrix product is to be controlled.
  • Page 29 SEAM L ESS HDBASET M AT RIX SW IT CHER – HX-2 344Z 11011 11100 11101 11110 11111...

  • Page 30: Chapter 7 Switcher Application Software

    SEAM L ESS HDBASET M AT RIX SW IT CHER – HX-2 344Z CHAPTER 7 SWITCHER APPLICATION SOFTWARE 7.1 Software Introduction The 《AV Matrix》 matrix control software applies to different input/output matrixes. 7.1.1 Software Description The 《AV Matrix》 matrix testing software is an application tool developed for matrix testing and application.

  • Page 31: Connect Hx-2344Z And Pc

    SEAM L ESS HDBASET M AT RIX SW IT CHER – HX-2 344Z 7.1.3 Connect HX-2344Z and PC You must power off the HX-2344Z Switcher. Then, connect the Switcher RS-232 port to the PC RS-232 port with the bundled communication cable. And make sure the DIPs on the rear panel are set to Master and RS-232.

  • Page 32: Switcher Configuration

    SEAM L ESS HDBASET M AT RIX SW IT CHER – HX-2 344Z 7.2 Switcher Configuration After finishing installation, click to active AV Matrix Application. In the “Options” window, select the connected PC Port number and Baud rate, and then click “OK”.

  • Page 33: Main Operation Interface

    Examples for routing functions: Example: Now there is an HX-2344Z Switcher having all the input/output ports properly connected to the equipment. If you want to set channel 1 input to output displayer 1, please follow the ways and steps to finish the functions:...
  • Page 34 SEAM L ESS HDBASET M AT RIX SW IT CHER – HX-2 344Z Audio check box: Used for audio configurations. Scan: To search the device controlled by the AV Matrix Application configuration. When the device name located on the left of main configuration window is empty, you can click the Scan to research and update the device ID and Name and other related information.

  • Page 35: Disconnect Function Key

    SEAM L ESS HDBASET M AT RIX SW IT CHER – HX-2 344Z 7.2.2 Disconnect Function Key Disable all the unused output ports. A specific example of operation is described as below: The present input and output relations are shown in Figure 7-4 below: Figure 7-4 Disconnect Function Key...

  • Page 36: Options Function

    SEAM L ESS HDBASET M AT RIX SW IT CHER – HX-2 344Z 7.2.3 Options Function Activation Function: In the main configuration menu, select Options to prop-up the Options Window as shown in Figure 7-5（a） Figure 7-5 Options（a） Figure 7-5 Options（b） Function Description: Linking Methods: In “Port number”...

  • Page 37: Lan Web Configuration

     HX-2344Z Switcher is integrated HDMI routing equipment. You can only key in the Output Channel No. into the Video field for configuration.  HX-2344Z Switcher’s Device ID is based on the DIP of switcher located on the rear panel.
  • Page 38 SEAM L ESS HDBASET M AT RIX SW IT CHER – HX-2 344Z Console List. If your Switchers are over 8 devices, you can click “Previous” or “Next” to view console list by paging. Upgrade: Use for firmware upgrade. For more information, refer to Appendix D Firmware Upgrade .

  • Page 39: Video Configuration

    SEAM L ESS HDBASET M AT RIX SW IT CHER – HX-2 344Z 7.3.1 Video Configuration For video configuration, click Video button directly to pop-up “Video Settings” window. Figure 7-8 Video Operation In “Video Settings” window, you can click Change button to switch EDID Output1 and Default port.

  • Page 40: Lan Ip Function

    SEAM L ESS HDBASET M AT RIX SW IT CHER – HX-2 344Z Figure 7-12 Device Status Information 7.3.3 LAN IP Function In the main configuration menu, select Options button to pop-up the Browser ex. “Windows Internet Explorer” dialog box, click “OK” to show the IP configuration window as shown in Figure 7-13.

  • Page 41: Other Application

    For this model, the software utility will show at least 1 up to 32 devices. The example as below shows you an ID: 0 for the Name: HX-2344Z Switcher presently.  When the Console List is empty, please pay attention to the location of switcher pin on the rear panel of Device is correctly.

  • Page 42: Chapter 8 Operation Examples

    SEAM L ESS HDBASET M AT RIX SW IT CHER – HX-2 344Z CHAPTER 8 OPERATION EXAMPLES  During channel switching, the specified output channel will flicker, if idling about 2 seconds, it will stop flickering. Example 1: Route the NO.1 input signal to the NO.2 output channel. LCD Display Operation 1.
  • Page 43 SEAM L ESS HDBASET M AT RIX SW IT CHER – HX-2 344Z 2. Press the key - IN 1. 3. Press the “ALL” key on the front panel, and then press the “OFF” key to cancel all the settings. Example 4: “STO”...

  • Page 44: Chapter 9 Troubleshooting

    SEAM L ESS HDBASET M AT RIX SW IT CHER – HX-2 344Z CHAPTER 9 TROUBLESHOOTING 1. What to do if LCD is fail in display? Answer: Check the connection of power cord is not loosening and the power cord is in a good status having no any damage.
  • Page 45 SEAM L ESS HDBASET M AT RIX SW IT CHER – HX-2 344Z properly ground your equipment; otherwise product life can easily be shortened. 6. What to do if the Matrix Switcher panel keys and communication ports are out of order? Answer: Check if the equipment power input is in good contact and the computer communication ports are in good order.

  • Page 46: Appendix A Controller

    SEAM L ESS HDBASET M AT RIX SW IT CHER – HX-2 344Z APPENDIX A CONTROLLER Matrix Switcher Remote Controller The Matrix Switcher supports a remote control interface allows you to control the channels and features routing of Matrix Switcher through remote controller. ...

  • Page 47: Appendix B Extender

    SEAM L ESS HDBASET M AT RIX SW IT CHER – HX-2 344Z APPENDIX B EXTENDER The extension of HDMI video signal device supports up to 70 meter away by using an Extender and Cat.5e cable. HDMI Extender is ideal for: ...

  • Page 48: Features

    SEAM L ESS HDBASET M AT RIX SW IT CHER – HX-2 344Z Features  Through the Extender, you can use the output of HX-2344Z to display identical image and extension of HDMI signal up to 70 meter on HDTV ...

  • Page 49: Specifications

    SEAM L ESS HDBASET M AT RIX SW IT CHER – HX-2 344Z Specifications Hardware HDMI OUT HDMI A-Type Female x 1 LINK RJ-45 Connector x 1 IR OUT 3.5ψ Stereo Jack x 1 IR IN 3.5ψ Stereo Jack x 1 2 Pins Dip Switcher F/W Upgrade Setting RS-232 Connector...

  • Page 50: Ir Receiver Cable Directions

    SEAM L ESS HDBASET M AT RIX SW IT CHER – HX-2 344Z IR Receiver Cable Directions Put IR Receiver cable into the Extender “IR IN” port and place the IR Receiver Cable, so that you can aim at it easily with your IR remote controller. IR Receiver Cable: IR Blaster Cable Directions Plug IR Blaster cable into Extender “IR OUT”...

  • Page 51: Wiring Information For Link Connector

    SEAM L ESS HDBASET M AT RIX SW IT CHER – HX-2 344Z Wiring Information for Link Connector Conductor RJ-45 Pin Color Code for Identification Assignment Conductor White-Blue Pair 1 Blue White-Orange Pair 2 Orange White-Green Pair 3 Green White-Brown Pair 4 Brown...

  • Page 52: Appendix C Hdbaset Firmware Upgrade

    2. Connect the LAN cable to the LINK IN port on the panel of HX-SRPUW. The other end of the LAN cable connected to the OUT LAN port of HX-2344Z. Through the LAN cable connection, the HX-SRPUW will get the power source to process firmware...
  • Page 53 REMOTE (HX-SRPUW Extender) Firmware Upgrade Pin 1 Pin 2 REMOTE 4. Enable the HX-2344Z power. 5. On the control PC, process the UpdateRX_13090-C.bat file to upgrade Extender firmware. (The update file name is only for reference, it will be different based on version.)
  • Page 54 SEAM L ESS HDBASET M AT RIX SW IT CHER – HX-2 344Z 6. Final, the update is finished as below.

  • Page 55: Appendix D Firmware Upgrade

    SEAM L ESS HDBASET M AT RIX SW IT CHER – HX-2 344Z APPENDIX D FIRMWARE UPGRADE This Chapter will introduce you how to upgrade firmware on your web browser. For firmware upgrade, you have to upload the firmware file to your web server and then upload it to your device from web server.
  • Page 56 SEAM L ESS HDBASET M AT RIX SW IT CHER – HX-2 344Z  For 0: General selecting, you have to adjust the switcher ID on the real panel to “0” that means the device with ID “0” will be upgraded. 4.
  • Page 57 SEAM L ESS HDBASET M AT RIX SW IT CHER – HX-2 344Z 6. After finishing firmware upgrade successfully, “Firmware Upgrade to Device Success” information will appear as below. Besides, the firmware upgrade will not stop even though the web connection is fail suddenly.

  • Page 58: Appendix E Rs-232 Communication Protocol

    SEAM L ESS HDBASET M AT RIX SW IT CHER – HX-2 344Z APPENDIX E RS-232 COMMUNICATION PROTOCOL This AV Matrix RS-232 communication protocol uses fixed length with 5 bytes of information as define below. The default baud rate is 9600 bps, no parity, 8 data bit and 1 stop bit.

  • Page 59: E-1.2 Request Byte

    SEAM L ESS HDBASET M AT RIX SW IT CHER – HX-2 344Z E-1.2 Request Byte Request Byte (RB) Name Bit 7 Bit 6 Bit 5 Bit 4 Bit 3 Bit 2 Bit 1 Bit 0 Request Type (0 - 63) Request Type: Please refer to "Table - Host Request List".
  • Page 60 SEAM L ESS HDBASET M AT RIX SW IT CHER – HX-2 344Z 0x16 Control Audio Output Treble Output Level 0x17 Request Audio Output Treble Output Memory 0x18 Control Audio Output Subwoofer Output Level 0x19 Request Audio Output Subwoofer Output Memory 0x1C Control Audio Output Delay Low...

  • Page 61: E-1.3 Index Byte

    SEAM L ESS HDBASET M AT RIX SW IT CHER – HX-2 344Z E-1.3 Index Byte Index Byte (IB) Name Bit 7 Bit 6 Bit 5 Bit 4 Bit 3 Bit 2 Bit 1 Bit 0 Index Index: Please refer to "Table - Host Request List" and "Table - Command Index List". Table –...

  • Page 62: E-1.4 Value Byte

    SEAM L ESS HDBASET M AT RIX SW IT CHER – HX-2 344Z E-1.4 Value Byte Value Byte (VB) Name Bit 7 Bit 6 Bit 5 Bit 4 Bit 3 Bit 2 Bit 1 Bit 0 Value Value: Please refer to "Table - Host Request List" and "Table - Command Value List". Table –...

  • Page 63: E-1.5 Crc Byte

    SEAM L ESS HDBASET M AT RIX SW IT CHER – HX-2 344Z E-1.5 CRC Byte CRC Byte (CB) Name Bit 7 Bit 6 Bit 5 Bit 4 Bit 3 Bit 2 Bit 1 Bit 0 CRC (cyclic redundancy check) CRC: Host must send CRC code to follow the last byte.

  • Page 64: Device Ack Packet

    SEAM L ESS HDBASET M AT RIX SW IT CHER – HX-2 344Z E-2 Device ACK Packet When the device receives supported commands comes from the host, and then will response with following ACK: Table – ACK Type List Ack Type Byte 1 Byte 2 Byte 3...

  • Page 65: E-2.2 Ack Type B

    SEAM L ESS HDBASET M AT RIX SW IT CHER – HX-2 344Z E-2.2 ACK Type B ACK Byte + LB + Index1 + Value1 + Index2 + Value2 +…..+ CRC Byte Name Bit 7 Bit 6 Bit 5 Bit 4 Bit 3 Bit 2 Bit 1...

  • Page 66: E-2.3 Ack Type C

    SEAM L ESS HDBASET M AT RIX SW IT CHER – HX-2 344Z E-2.3 ACK Type C ACK Byte + LB + Data 1 + Data 2 + CRC Byte (Total 5 Bytes) Name Bit 7 Bit 6 Bit 5 Bit 4 Bit 3 Bit 2...

  • Page 67: E-2.4 Ack Type D

    SEAM L ESS HDBASET M AT RIX SW IT CHER – HX-2 344Z E-2.4 ACK Type D ACK Byte + LB + INF + OP + IP + Name 1 + Name 2 + Name 3 +..+ CRC Byte Name Bit 7 Bit 6 Bit 5...

  • Page 68: E-2.5 Ack Type E

    SEAM L ESS HDBASET M AT RIX SW IT CHER – HX-2 344Z E-2.5 ACK Type E ACK Byte + LB + EXTI + VIDI + AUDI + PLUG +..+ CRC Byte Name Bit 7 Bit 6 Bit 5 Bit 4 Bit 3 Bit 2 Bit 1...
  • Page 69 SEAM L ESS HDBASET M AT RIX SW IT CHER – HX-2 344Z 1 - Support Treble command. 0 - Not support Treble command. SW - Subwoofer command flag. (Request 0x18 and 0x19) 1 - Support Subwoofer command. 0 - Not support Subwoofer command. DELAY –...

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