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Trouble Shooting
Problem / Solution
No response after device is connected.
a.Voltage output from power pack does not
match the device. Check device manual for
voltage.
b.Improper connection between power pack and device.
c.Damaged connecting charging cable or tip.
Power pack will not charge.
a.Improper connection between charger and
power pack .
b.Wrong input port is being used on power pack product.
c.AC Plug does not work.
Power pack product will not power the device.
a.Charge of powerpack product is too low.
Recharge power pack.
b.Short Circuit of power pack product. Reset power pack.
c.Circuit problem with power pack product. Contact seller.
8-1
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