Advertisement
Tip: The WNDAP330 supports Power Over Ethernet (PoE). If you have a switch that
provides PoE, you will not need to use the power adapter to power the WNDAP330.
This can be especially convenient when the WNDAP330 is installed in a high
location far away from a power outlet.
Finally, Verify Wireless Connectivity
Using a computer with an 802.11a/g wireless adapter, verify connectivity by using a
browser such as Netscape® or Microsoft® Internet Explorer to connect to the Internet, or
check for file and printer access on your network.
Note: If you cannot connect, see to Troubleshooting Tips in this guide or the Reference
Manual on the Resource CD.
Troubleshooting Tips
Here are some tips for correcting simple problems you may have.
No lights are lit on the access point.
The wireless access point has no power.
•
Make sure the power cord is connected to the wireless access point and plugged in to
a working power outlet or power strip.
•
Make sure you are using the correct NETGEAR power adapter supplied with your
wireless access point.
The Ethernet light is not lit.
There is a hardware connection problem.
•
Make sure the cable connectors are securely plugged in to the wireless access point
and to the network device (hub, switch, or router).
•
Make sure the connected device is turned on. (if the Ethernet link is a 10 Mbps link,
then the Ethernet LED will be off, but the Link/Act LED will be blinking if traffic is
present.
The WLAN lights are not lit.
The wireless access point antennas are not working.
•
If both Wireless LAN activity lights stay off, disconnect the adapter from its power
source and then plug it in again. (Only one WLAN LED will be on since the AP does
not support concurrent 2.4Ghz (b/g band) and 5Ghz (a band) activity.)
•
Log in to the wireless access point and verify that the radio is turned on.
•
Make sure the antennas are tightly connected to the WNDAP330.
•
Contact NETGEAR if the Wireless LAN lights remain off.
I cannot configure the access point from a browser.
Check these items:
•
The WNDAP330 is properly installed, LAN connections are OK, and it is powered
on. Check that the LAN port LED is green to verify that the Ethernet connection is
OK.
•
If you are using the NetBIOS name of the WNDAP330 to connect, ensure that your
PC and the WNDAP330 are on the same network segment or that there is a WINS
server on your network.
•
If your PC uses a Fixed (Static) IP address, ensure that it is using an IP Address in the
range of the WNDAP330. The WNDAP330 default IP Address is 192.168.0.235 and
the default Subnet Mask is 255.255.255.0. The WNDAP330 default setting is for a
static IP address. If the network where you are connecting it is using DHCP, configure
it accordingly. See the Reference Manual on the Resource CD for the ProSafe
Wireless Access Point for more details.
I cannot access the Internet or the LAN with a wireless capable
computer.
There is a configuration problem. Check these items:
•
You may not have restarted the computer with the wireless adapter to have TCP/IP
changes take effect. Restart the computer.
•
The computer with the wireless adapter may not have the correct TCP/IP settings to
communicate with the network. Restart the computer and check that TCP/IP is set up
properly for that network. The usual setting for Windows on the Network Properties
is set to "Obtain an IP address automatically."
•
The wireless access point's default values may not work with your network. Check
the wireless access point default configuration against the configuration of other
devices in your network.
February 2008
•
For full instructions on changing the default values of the wireless access point, see
the Reference Manual on the Resource CD for the ProSafe Wireless Access Point.
Technical Support
Thank you for selecting NETGEAR products.
After completing setup and configuration, locate the serial number on the bottom label of
the wireless access point and use it to register your product at
http://www.netgear.com/register.
Registration on the web site or over the phone is required before you can use our
telephone support service. The phone numbers for worldwide regional customer support
centers are on the Warranty and Support Information card that came with your product.
Go to http://www.netgear.com/support for product updates and web support.
This symbol was placed in accordance with the European Union Directive 2002/96 on the Waste
Electrical and Electronic Equipment (the WEEE Directive). If disposed of within the European
Union, this product should be treated and recycled in accordance with the laws of your jurisdiction
implementing the WEEE Directive.
© 2008 by NETGEAR, Inc. All rights reserved. NETGEAR and the NETGEAR logo are registered trademarks
of NETGEAR, Inc. in the United States and/or other countries. Other brand and product names are trademarks or
registered trademarks of their respective holders. Information is subject to change without notice.
Advertisement
