Samsung GP9ATSCH-1 E-Manual page 6

Troubleshooting
Getting Support
189 Support through Remote Management
190 Finding the Information You Need for Service
Requesting support
There is a problem with the picture
191 Testing the Picture
I can't hear the sound clearly
193 Testing the Sound
I can't see 3D images clearly.
194 Testing 3D Picture Quality
There is a problem with the broadcast.
My computer won't connect.
I can't connect to the Internet.
The Schedule Recording/Timeshift function isn't
working.
Anynet+ (HDMI-CEC) isn't working.
I am having trouble launching/using apps.
My file won't play.
I want to reset the TV.
Other Issues
Appendix
Before Using the Recording and Timeshift Functions
201 Before Using the Recording and Schedule Recording
Functions
202 Before the Using Timeshift Function
Read Before Using 3D Viewing Mode
203 3D Precautions
S-Recommendation Disclaimer
206 S Recommendation with Voice Interaction
206 S Recommendation
Supported Resolutions for 3D Modes
207 HDMI
208 Component
208 Digital Channel
208 Videos/Photos
208 Computer via HDMI Cable
Supported Resolutions for UHD
209 HDMI Connector except for the MHL-to-HDMI Connector
209 MHL-to-HDMI Connector
Read Before Using Voice, Motion, or Face Recognition
210 Voice, Motion, and Face Recognition Precautions
212 Requirements for Using Voice, Motion, or Face
Recognition
Read Before Using Apps
Read Before Using the Web Browser
Read Before Playing Photo, Video, or Music Files
217 Photo, Video, and Music File Use Limitations
217 Compatible Storage Devices for File Transfers
218 Supported External Subtitles
218 Supported Internal Subtitles
219 Supported Image Formats and Resolutions
219 Supported Music Formats and Codecs
220 Supported Video Codecs
Read After Installing the TV
222 Picture Sizes and Input Signals
223 Installing an Anti-Theft Lock
224 Read Before Setting Up a Wireless Internet Connection
Read Before Connecting a Computer (Supported
Resolutions)
225 IBM
225 MAC
226 VESA DMT
Supported Resolutions for Video Signals
227 CEA-861
227 HDMI
Read Before Using the Bluetooth Devices
228 Restrictions for using Bluetooth
License
Glossary