Troubleshooting; Opener Does Not Work; Hand-Held Transmitter Does Not Work Or Has Short Range; Pushbutton Does Not Work - Stanley U-Install Owner's Manual

OPENERDOES NOT WORK
A. Make sure power cord is plugged into a properly grounded 3
prong 120 volt outlet. Plug in a drill or other electrical tool to
test for power.
B. If opener has been cycled several times, the motor overload pro-
tector may be activated. Wait approximately 10 minutes for the
motor to cool and then try again.
C. If a four-function wall console is being used, make sule the vaca-
tion switch is in the "UNLOCKED" position.
D. If door is severely out of balance, the opener may not be able to
exert enough force to move it. Make sure a1l locks are removed.
Pull the emergency disconnect cord to release the door from the
opener. Check to see if the opener will operate if not connected
to the door. If opener now operates review "Door Balance Test"
section of this manual.
HAND-HELD TRANSMITTER DOES NOT WORK OR HAS
SHORT RANGE
A. Review the "Radio Coding" instructions in this manual. Some-
one else's radio controls may be interfering with yours. Try
changing your code.
B. The battery in your transmitter may be dead or weak. Replace it
with a 9 volt battery of the same type.
C. Try moving or coiling the antenna wire on the opener.
D. CB radios, computer equipment, powerful communication sig-
nals, and other dool openers may cause undesirable interference
and shorten radio range.
PUSHBUTTON DOES NOT WORK
A. Make sure the pushbutton wires are not touching each other at
the real of the opener or at the pushbutton.
B. If the wiles are not touching each other and the problem still
exists, disconnect the wit'es from the back of the opener and
"short" across the two pushbutton screws using a key or screw-
driver. If opener now operates, the pushbutton wires are proba-
bly shorted or broken.
LIGHTS FLASHING ON OPENER
A. This may be caused by activating the obstruction system that is
controlled by the open or close force adjustment on the rear of
the opener. If it requires more force to move the door than the
opener can supply this system will activate. A common cause is
a poorly operating door or an obstruction, Review "Door Bal-
ance Test" and "Open and Close Force Adjustments" in this
manual.
B. If the beam sensor is not aligned and working correctly, the door
can only be closed by holding the wall-mounted pushbutton. The
transmitter cannot be used to close the door. The tight on the
opener will flash and the door will reverse and open if button is
not held until the dool is fully closed.
C. If something obstructs the door while closing, it will reverse and
open - lights will flash. If something obstructs the door while
opening, it will stop - lights will flash.
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DOOR CLOSES - THEN OPENS WHEN REACHING THE
FLOOR
A. Is there a rake handle, garden hose, snow, ice, etc. obstructing the
door? Remove the obstruction then try closing the door again.
B. Due to climatic conditions many concrete floors will heave or
sink. Turn the (small black) close travel adjustment 1/4 turn
opposite the direction of the arrow on the cover, then review the
"Close Position" and "Entrapmentt' test instructions in this
manual.
OPENER ACTIVATES BY ITSELF
A. Somebody may be using the same radio code as you. DO NOT
leave radio code switches in factory set position. Review
"Radio Coding Instructions."
EXCESSIVE TUBE BOW
A. Check to see that the powerhead is securely mounted and the
door operates freely. Review "Door Balance Tests" in this man-
ual. Is something obstructing the door?
B. Review "Close Travel" and "Entraoment Test" sections in this
manual.
LIGHT STAYS ON
A. The light time delay on the opener will keep the light on for
approximately 4 1/2 minutes after the system has been activated,
then will turn it off automatically.
B. If opener has a worklight switch (which is supplied only with a
four-function wall console), slide switch to "OFF' position.
C. If opener has a pedestlian light switch, (which is supplied only
with a four-function wall console), the light will stay on for 4-l/2
minutes after the pedestrian door is opened.
NOT ENOUGH OPEN OR CLOSE TRAVEL ADJUSTMENT
A. If you operated the power unit before it was completely installed
or if you did not position the traveler the correct distance from
the tube support, the limits and traveler may be out of synchro-
nization.
B. Turn off power, remove and relocate traveler by disconnecting
chain from sprocket, re-assemble and try adjusting again.
SOMETHING BROKE - NEED ASSISTANCE?
Identify the part in this instruction manual (on the next page) then
contact your local Stanley dealer or use the Stanley free help line:
1-800- 52r-5262
Reference the proper pages in this manual for all adjustments and
settrngs.
If the problem has been located in the radio conrrols (other than
batteries) return only the kansmitters and the control board. DO
NOT return the complete opener.
B .
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