Sony RDR-GX350 Service Manual page 44

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There is no picture or picture noise appears
when connected to the HDMI OUT jack.
, Try the following: 1
Turn the recorder off
2
and on again. Turn the connected
3
equipment off and on again. Disconnect
and then connect the HDMI cord again.
, If the HDMI OUT jack is used for video
output, changing the "Screen Resolution"
setting in the "HDMI Output" setup may
solve the problem (page 125). Connect the
TV and the recorder using a video jack
other than HDMI OUT, and switch the
TV's input to the connected video input so
that you can see the on-screen displays.
Change the "Screen Resolution" setting in
the "HDMI Output" setup, and switch the
TV's input back to HDMI. If the picture still
does not appear, repeat the steps and try
other options.
, The recorder is connected to an input device
that is not HDCP compliant (page 16).
, When picture noise appears after you
change the "Screen Resolution" setting,
hold down x (stop) on the recorder, and
press Z (open/close) on the recorder.
TV programme reception does not fill the
screen.
, Set the channel manually in "Manual CH
Setting" in the "Tuner" setup (page 111).
, Select the correct source using the INPUT
button, or select a channel of any TV
programme using the PROG +/– buttons.
TV programme pictures are distorted.
, Reorient the TV aerial.
, Adjust the picture (see the TV's instruction
manual).
, Place the recorder and TV farther apart.
, Place the TV and any bunched aerial cables
farther apart.
, The aerial cable is connected to the
AERIAL OUT jack on the recorder.
Connect the cable to the AERIAL IN jack.
, The recorder's colour system is different
from your TV. Hold down x (stop) on the
recorder, and press INPUT on the recorder
to change the recorder's colour system.
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Sound distortion occurs.
, Set "Tuner Level" in the "Audio In" setup
to "Compression" (page 116).
Sound is noisy.
, When playing a CD with DTS sound tracks,
noise will come from the LINE 2 OUT R-
AUDIO-L jacks, LINE 3 – TV jack, or
LINE 1/DECODER jack (page 89).
The sound volume is low.
, The sound volume is low on some DVDs.
The sound volume may improve if you set
"Audio DRC" in the "Audio Out" setup to
"On" (page 118).
, Set "Tuner Level" in the "Audio In" setup
to "Normal" (page 116).
An alternate audio track cannot be
recorded or played.
, When recording from connected
equipment, set "External Audio" to
"Bilingual" in the "Audio In" setup
(page 116).
, Multilingual tracks (main and sub) cannot
be recorded on the HDD (when Video
Mode On) DVD+RWs, DVD-RWs (Video
mode), DVD+Rs, or DVD-Rs (Video
mode). To record the language, set
"Bilingual Recording" in the "Audio In"
setup to "A/L" or "B/R" before recording
(page 116). To record both the main and sub
sounds on a disc, record on DVD-RWs/
DVD-Rs (VR mode). To record on the
HDD, set "HDD Recording Format" to
"Video Mode Off" in the "Recording" setup
(page 122).
, If you have connected an audio component
to the DIGITAL OUT (COAXIAL) jack
and want to change the audio track for the
HDD (when "HDD Recording Format" is
set to "Video Mode Off" in the "Recording"
setup (page 122))/DVD-RWs/DVD-Rs
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(VR mode) during playback, set "Dolby
Digital Output" in the "Audio Out" setup to
"Dolby Digital -> PCM" (page 117).
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TV channels cannot be changed.
, The channel is skipped (page 112).
, A timer recording started, which changed
the channels.
The picture from equipment connected to
the recorder's input jack does not appear
on the screen.
, If the equipment is connected to the LINE
1/DECODER jack, select "L1" in the front
panel display by pressing INPUT.
If the equipment is connected to the LINE 2
IN jacks, select "L2" in the front panel
display by pressing INPUT.
The playback picture or TV programme
from the equipment connected through the
recorder is distorted.
, If the playback picture output from a DVD
player, VCR, or tuner goes through your
recorder before reaching your TV, the copy-
protection signal applied to some
programmes could affect picture quality.
Disconnect the playback equipment in
question and connect it directly to your TV.
The picture does not fill the screen.
, Set "TV Type" in the "Playback" setup in
accordance with the screen size of your TV
(page 122).
The picture does not fill the screen, even
though the picture size is set in "TV Type"
in the "Playback" setup.
, The picture size of the title is fixed.
The picture is black and white.
, Check that "LINE 3 Out" in the "Video In/
Out" setup is set to the appropriate item that
conforms to your system (page 115).
, If you are using a SCART cord, be sure to
use one that is fully wired (21 pins).
Playback
The recorder does not play any type of disc
(except HDD).
, The disc is upside down. Insert the disc with
the labelled side facing up.
, The disc is not correctly inserted.
, Moisture has condensed inside the recorder.
In this case, if the recorder is on, leave it on
(if it is off, leave it off) for about an hour
until the moisture evaporates.
, If the disc was recorded on another recorder
and was not finalised (page 40), the
recorder cannot play the disc.
The recorder does not start playback from
the beginning.
, Resume play was activated (page 61).
, You have inserted a DVD whose Title menu
or DVD menu automatically appears on the
TV screen when it is first inserted. Use the
menu to start playback.
The recorder starts playing automatically.
, The DVD VIDEO features an auto
playback function.
Playback stops automatically.
, If the DVD has an auto pause signal, the
recorder stops playback at the auto pause
signal.
Some functions such as Stop, Search, or
Slow-motion Play cannot be performed.
, Depending on the DVD, you may not be
able to do some of the operations above. See
the instruction manual supplied with the
disc.
The language for the sound track cannot
be changed.
, Multilingual tracks are not recorded on the
DVD being played.
, The DVD VIDEO prohibits the changing of
the language for the sound track.
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, Try changing the language using the DVD
VIDEO's menu.
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GUIDE Plus+ system
GUIDE Plus+ system does not appear.
, 1Even if you complete "Easy Setup," TV
programme listings do not appear until the
recorder receives the GUIDE Plus+ data.
2Turn off the recorder, but do not unplug
it. 3Wait for 24 hours. It may take several
days for the recorder to receive the GUIDE
Plus+ data for all programme positions. If
the recorder does not receive the GUIDE
Plus+ data after 24 hours, set the host
channel manually (page 49).
, The country/region or postal code is
incorrect. Correctly set your country/region
and postal code (page 23).
, When the recorder is connected to a set top
box receiver, the set top box receiver must
be turned on to download the GUIDE Plus+
data.
, Area numbers that cannot be received using
GUIDE Plus+ are set. Select "Easy Setup"
in the "Basic" setup from "Initial Setup" in
the System Menu, and follow the on-screen
instructions to make the settings again
(page 23).
, The "Time Lock" function on your cable
box is activated. Set this function to off.
, If the host channel has changed or moved,
the programme guide data cannot be
received. In this case, follow the steps in
"Searching for the GUIDE Plus+ host
channel" (page 48) to update the host
channel setting. If the problem persists after
waiting for one day, search for the host
channel at the following website and set the
host channel manually (page 49).
www.europe.guideplus.com
The programme position number in the
programme listing does not match the
broadcast station.
, There may be more than one channel lineup
for your area. To change the channel lineup,
select "Editor" in the Menu Bar of the
GUIDE Plus+ system (page 49).
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The subtitle language cannot be changed
or turned off.
, Multilingual subtitles are not recorded on
the DVD VIDEO.
, The DVD VIDEO prohibits changing of the
subtitles.
, Try changing the subtitle using the DVD
VIDEO's menu.
, The subtitles cannot be changed for the
titles recorded on this recorder.
The angles cannot be changed.
, Multi-angles are not recorded on the DVD
VIDEO being played.
, You are trying to change the angles when
" " does not appear on the TV screen
(page 60). To display " " if various
angles (multi-angles) for a scene are
recorded on the disc, set "Angle Indicator"
to "On" in the "Playback" setup (page 124).
, The DVD VIDEO prohibits changing
angles.
, Try changing the angle using the DVD
VIDEO's menu.
, The angles cannot be changed for the titles
recorded on this recorder.
, The angles cannot be changed during slow
motion playback or when playback is
paused.
The DivX video files do not play.
, The file is not created in DivX format.
, The file has an extension other than ".avi"
or ".divx."
, The DATA CD (DivX video)/DATA DVD
(DivX video) is not created in a DivX
format that conforms to ISO9660 Level 1/
Level 2, Romeo, Joliet, or UDF (Universal
Disk Format) 1.02, 1.50, 2.00, or 2.01.
, The DivX video file format is larger than
720 (width) × 576 (height).
The MP3 audio tracks do not play.
, The MP3 audio tracks are not recorded in a
format that the recorder can play
(page 139).
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Programme listings for some programme
positions are missing.
, The programme guide data may not be
updated. Turn off the recorder and let the
recorder receive the programme guide data.
, Some broadcast stations support only two
days of data. For details, see the following
website:
www.europe.guideplus.com
, All of the GUIDE Plus+ data could not be
received because the reception is poor.
The programme listing is not up to date.
, The recorder was in use during the time that
the GUIDE Plus+ data was scheduled to be
downloaded.
, All of the GUIDE Plus+ data could not be
received because the reception is poor.
Sound
There is no sound.
, Re-connect all connections securely.
, The connecting cord is damaged.
, The input source setting on the audio
component or the connection to the audio
component is incorrect.
, The recorder is in reverse play, fast-
forward, slow motion, or pause mode.
, If the audio signal does not come through
the DIGITAL OUT (COAXIAL)/HDMI
OUT jacks, check the "Audio Out" setup
(page 117).
, The recorder supports only MP3 audio,
Dolby Digital and MPEG audio for DivX
video files. Press AUDIO and select MP3
audio or MPEG audio.
No sound is output from the HDMI OUT
jack.
, Try the following: 1
Turn the recorder off
2
and on again. Turn the connected
3
equipment off and on again. Disconnect
and then connect the HDMI cord again.
, The HDMI OUT jack is connected to a DVI
device (DVI jacks do not accept audio
signals).
, The equipment connected to the HDMI
OUT jack does not conform to the audio
signal format. In this case, set "Audio
Output" to "PCM" in the "HDMI Output"
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setup (page 126).
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The JPEG image files do not play.
, The JPEG image files are not recorded in a
format that the recorder can play
(page 139).
, Progressive JPEG images cannot be played.
TV Pause does not work.
, You are recording to the HDD or the HDD
is full.
Recording/Timer recording/
Editing
The programme position cannot be
changed from the programme position you
are recording.
, Set the TV's input source to "TV."
Recording does not start immediately
after you press z REC.
, Operate the recorder only after "LOAD,"
"FORMAT," or "INFO WRITE"
disappears from the front panel display.
Nothing was recorded even though you set
the timer setting correctly.
, There was a power failure during recording.
, The recorder's internal clock stopped due to
a power failure that lasted for more than 1
hour. Reset the clock (page 109).
, The channel was disabled after the timer
recording was set. See "Manual CH
Setting" on page 111.
, The programme position was hidden after
the timer recording was set. (See "Disabling
programme positions" on page 50.)
, Disconnect the mains lead from the mains,
and connect it again.
, The programme contains copy protection
signals that restrict copying.
, Another timer setting overlapped the timer
m
setting (page 58).
, There is no DVD inside the recorder.
, There is not enough disc space for the
co
recording.
, The set top box receiver was turned off.
, The set top box controller was incorrectly
connected (page 13).
, The settings in "Setup" in the Menu bar
have been changed (page 48).
, The recorder was in the process of dubbing.
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