Troubleshooting; Frequently Asked Questions - Beurer IH20 Manual

9.

Troubleshooting

Problem/Question
Device doesn't operate.
The atomizer produces
little or no aerosol
Output is too low
Some inhalation solu-
tion remains in the at-
omizer.

10. Frequently Asked Questions

Which medicines are
suitable for inhalation?
Inhalation with the mask
takes longer
Why do I need to replace
the atomizer at regular in-
tervals?
Does each person need
their own atomizer and
accessories?
Possible Cause/Remedy
1. Check if plug is properly fit into the power outlet.
2. Check if the on/off switch [3] is in on position.
1. Too much or too little medicine or liquid in the atomizer.
Minimum: 0.5 ml, Maximum: 6 ml.
2. Check that the nozzles are not blocked
If necessary, clean the nozzle (e.g. by rinsing).
Use the atomizer again or replace if necessary.
3. The atomizer is not held in an upright position
4. The medicine solution is unsuitable for nebulizing (e.g. too
thick).
The medicine solution should be specified by a physician.
5. Check the hose for blockage or air leakage. Replace as
needed.
6. Check that the atomizer is properly assembled and not dam-
aged. If there is any damage, replace if necessary.
7. Check if filter is dirty; replace filter if necessary.
8. Make sure that the air hose and other components are properly
attached.
Hose twisted, filter blocked, too much inhalation solution
This is normal and occurs for technical reasons. Stop inhalation if
the sound of the atomizer changes.
Consult your physician.
Essentially all medicines that are suitable and approved for
device-based inhalation can be inhaled.
This is for technical reasons. Less medicine is inhaled per breath
through the mask holes than using the mouthpiece. The aerosol is
mixed with ambient air through the holes in the mask.
There are two reasons for this:
1. To provide for a therapeutically effective particle spectrum, the
nozzle holes should not exceed a certain diameter. Due to the
thermal and mechanical stresses, the plastic is subjected to a
certain amount of wear. The nozzle attachment [11] is particularly
susceptible to this wear. This can also cause changes to the
droplet composition of the aerosol, which has a direct effect on
the effectiveness of the treatment.
2. It is also recommended that you replace the atomizer - at the lat-
est - once a year. In case of frequent use earlier replacement
might be necessary.
This is absolutely necessary for hygienic reasons.
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