Nintendo 2DS Operation Manual page 43

Problem
Did you enter the correct PIN?
Enter the correct PIN (page 62).
Did you enter the correct answer to your secret question?
Enter the correct answer to your secret question (page 62).
If you have forgotten your PIN
or secret question answer...
If you have forgotten your PIN
Touch FORGOT PIN on the first screen that appears after
touching PARENTAL CONTROLS in System Settings, or
touch I FORGOT on the PIN entry screen. Enter the answer
to your secret question.
If you have forgotten your secret question answer
1
Touch I FORGOT on the secret answer entry screen.
I can't disable Parental Controls
2
If you have registered an email address, touch
OK on the screen for obtaining a master key.
A master key will then be sent to the registered
email address.
Note:
•
An internet connection is required to receive
a master key.
•
If you are blocking emails using a spam filter or domain filtering, ensure that your email
account can accept emails from the "@nintendo.net" domain.
If you have not registered an email address...
An enquiry number will be displayed. Please contact Nintendo Customer Support
by phone or email (pages 90 – 91) with the enquiry number and the date currently
set on the Nintendo 2DS system. You will be given a master key.
3
Touch OK on the previous screen, then enter the
master key.
Note: Once you've entered the master key, your email
address will be deleted from the system. Please register
your email address again after setting a new PIN.
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Solution Problem
•
Is wireless communication enabled?
To enable wireless communication, touch the icon in the upper-left corner of the Touch Screen
I am having difficulty using wireless
while on the HOME Menu to open the HOME Menu Settings. Touch ON under Wireless
communications (communications
Communication.
are interrupted and the game cannot
•
Is one of the following signal strength icons
be played smoothly)
Signal strength appears to be poor. Move closer to the other player(s), and remove obstructions
between the systems.
•
Have you changed the colour settings in Nintendo 3DS Camera?
Check the camera mode and / or Manual Settings in Nintendo 3DS Camera (page 32).
•
Photos taken by the camera have
Photo results can differ depending on your surroundings, particularly if taking pictures
strange colours
in dimly-lit areas where the screen is filled with similarly-coloured objects.
Try to take a picture of something else. If the colours are still strange, contact the Nintendo
Customer Support (pages 90 – 91).
This occurs when your face cannot be recognised properly. Please take note of the following
factors which may affect facial recognition.
Facial recognition hints
To improve the chances of your face being recognised, follow the advice below.
Nintendo 3DS Camera repeatedly
Move to a well-lit area
asks for a photo of my face, but does
not respond
Move hair to fully reveal your face
Other factors, such as hairstyle, the colour, shape and volume of facial hair, and jewellery, also
affect successful facial recognition.
Note: Even taking the aforementioned factors into account, individual features and certain environments
can make accurate recognition difficult.
Solution
or shown on screen?
Face the camera straight on
Remove your glasses
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