Questionnaires
Building and Installation:
STEP 1: Bosch Customer # (if known)
Owner's Name?
Owner's address?
Owner's phone number?
Model and serial number?
Where did you purchase this water heater?
Name of installer and phone number?
Date of installation?
Where in the building is this water heater installed?
Water supply and water pressure?
What is the water supply material to and from the heater?
When facing water heater, which side of the water heater
does the cold water pipe connect to?
Circuit breaker size and type
What is the gauge of the wiring supplied to the unit?
STEP 2: Temperature Control Knob Setting:
Fixture(s) used for troubleshooting this water heater?
Flow rate of fi xture(s) used for troubleshooting?
Plumbing crossover test results - crossover present?
Data subject to change without notice | Printed in the USA | BTC 721002308 A | 09.2013
Troubleshooting Guide | AE12, RP12T, US12
Model:
Serial Number:
Installer:
Phone:
Date of Installation:____/____/____
Municipal Well
Other:_____________________
Water pressure:_______PSI
Copper
Plastic Stainless
If plastic, does plastic piping connect directly to unit?
Yes
No
Left
Right
Top
Single pole
Double pole
Amperage:________
_______ AWG
Low
Middle
Sink
Shower
_______GPM
Yes
No
| 5
Other:___________
Flex
Bottom
High
All Fixtures
Tub
Bosch Thermotechnology Corp.