Troubleshooting - Sony Ericsson W64S User Manual

Troubleshooting

Symptom
Unable to turn Is the battery pack properly installed?
the power on.
Is the battery pack charged?
Did you hold down t for at least
one second?
Unable to make
Is "
calls.
Did you enter the area code when
entering the phone number?
Is the power turned on?
Did you press T ?
Is W64S set to Recording oneself style
or Media style?
Is the Area Setting properly set?
Unable to receive
Is "
calls.
Is the power turned on?
No reaction when Is the power turned on?
a key is pressed.
Is the side keylock set?
Warning tone There is not enough power remaining
sounds, and in the battery pack.
power turns off.
Incoming calls Is the record message set?
are automatically
answered.
Is the volume during a call set too low? Press u while you are talking. The
Unable to hear
the other party.
Television (1Seg) Is the Built-in TV antenna covered with
does not show. your hands?
Television (1Seg) You can not view Television (1Seg) if the reception strength is not strong enough.
reception is poor.
Please visit the au web site for more information.
・ From W64S ⇒ e(EZ)→
(au Customer Support)→"調べる"→"オンラインマニュアル"→"故障診断Q&A"
・ From your PC ⇒ (http://www.kddi.com/customer/service/au/trouble/kosho/index.html)
Items to check
" displayed on the screen?
" displayed on the screen?
(EZweb)→"au one Top"→"auお客さまサポート"
Solution
Properly install the battery pack.
Charge the battery pack.
Hold down t for at least one
second.
Make a call from a location where
" " is not displayed.
When making a call to a phone other
than a cellphone, fi rst enter the area
code even when both parties are inside
the same city.
Hold down t for at least one
second.
Press T.
Set W64S to Normal style.
For making a call in Japan, set "Japan"
in Area Setting.
Move to a location where "
displayed.
Hold down t for at least one
second.
Hold down t for at least one
second.
Hold down p for at least one second
to cancel side keylock.
Charge the battery pack.
Hold down M for at least one second
to cancel the record message.
volume during a call will increase.
Open the main unit to improve
reception strength. In Media style,
reception strength improves with the
Sony Ericsson round-type earphone
jack conversion adaptor 03 attached.
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