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Troubleshooting
Before reporting on a problem with your product, please check the
troubleshooting table below.
Problem
The air
purifier does
not work.
The filter
cleaning
indicator is
continuously
on.
There is a
strange odor.
There is
a strange
sound
coming from
the product.
ACR_JUPITER-SI_MS_IB_04616A-02_EN.indd 22
Checkpoint
• Has the power been cut?
• Is the power plug
unplugged?
• Is there a problem with
the wall outlet or the
power strip?
• Did you reset the alarm
by pressing and holding
the [ ] button for
3 seconds after cleaning
or replacing a filter?
• Is the Pre filter
contaminated?
• Is there a strange
odor coming from
the integrated HEPA/
deodorization filter?
• Is the sound like a
hissing sound?
• Check whether the
product has been moved
during operation.
ENGLISH-22
Solution
• After checking the power
connection, operate the
product again.
• Insert the power plug into
the wall outlet correctly and
operate the product again.
• Try using another wall
power outlet or power strip.
• After cleaning or replacing a
filter, you need to reset the
alarm by pressing the filter
reset button.
• Clean the Pre filter.
• Purchase a new integrated
HEPA/deodorization filter
and replace the old filter
with the new one.
• A hissing noise may be
heard while ions are being
generated. This noise is
normal.
• If the product is moved
during operation, noise may
occur.
• Before moving the product,
turn off the product.
2015-08-03 오전 9:26:28
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