Troubleshooting - Canon SELPHY CP710 User Manual

If the printer does not seem to be working properly, run through the checks below to see
if you can identify and correct the problem. If you are not able to solve the problem,
please call your dealer or contact a Canon Customer Support help desk for assistance.
*'
The printer has no power. .
The compact power adapter
or power cord is not correctly
connected.
• Be sure that the compact power adapter and power cord
are connected correctly. Be sure that the power cord is
plugged into a standard power outlet.
There is a malfunction in the
printer.
• Turn the printer's power off and turn it on again.
The
~(PictBridge)/ ~
(Canon Direct Print) icon does not display in the upper left
corner of the LCD monitor.
58
The cable is not correctly
connected.
The printer's power is off.
Your camera's firmware is
incompatible with this printer.
Printing from the memory
card is in progress or printing
connected to a computer is
in progress.
The printer does not print.
The printer is not correctly
connected to the camera.
The camera's batteries are
depleted.
The ink cassette is not
loaded correctly.
Too much slack in the ink
cassette's ink sheet.
The paper cassette is not
pushed all the way in.
The printer has overheated.
• Connect the cable correctly (p. 31).
• Turn the printer's power on (p. 31).
• Please check the Canon BeSit website (http://
web.canon.jp/lmaging/BeBit-e.html), or your regional
Canon website, for information or to download compatible
firmware.
• Wait until the print outputted.
• Connect the cable correctly (p. 31). If the connection is
correct, the
D
or
[!J
icon will appear on the camera's
LCD monitor.
• Replace with fully charged battery pack or a fresh
batteries, or plug the camera into a power outlet (using the
camera's optional compact power adapter).
• Load the ink cassette correctly (p. 27).
• Take up the slack (p. 27).
• Load the paper cassette correctly (p. 29).
• Wait for the printer to cool down.