Avery Weigh-Tronix ZG354 User Manual
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Avery Weigh-Tronix ZG354 User Manual

Avery Weigh-Tronix ZG354 User Manual

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ZG354
DIRECT THERMAL BAR CODE PRINTER
USER'S
MANUAL

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Summary of Contents for Avery Weigh-Tronix ZG354

  • Page 1 ZG354 DIRECT THERMAL BAR CODE PRINTER USER’S MANUAL...

  • Page 2: Table Of Contents

    Contents ...................... 1 OPYRIGHT ECLARATION ........................1 OMPLIANCES 1. Introduction ....................... 3 2. Getting Started ......................3 2.1 Unpacking and Inspection ..................3 2.2 Equipment Checklist ....................3 2.3 Printer Parts ......................4 2.3.1 Front View ...................... 4 2.3.2 Rear View ...................... 4 3 Setup ...........................
  • Page 3 LED Status ....................34 Print Quality ....................35 7. LED and Button Operation ..................36 7.1 LED ........................36 7.2 Button Operation ....................36 Revise History ......................40...

  • Page 4: Compliances

    Compliances CE Class B: EN55022: 1998+A1: 2000+A2: 2003 EN55024: 1998+A1: 2001+A2: 2003 IEC 61000-4 Series EN61000-3-2: 2006 & EN61000-3-3: 1995+A1: 2001 FCC Part 15, Class B UL, CUL C-Tick: CFR 47, Part 15/CISPR 22 3 Edition: 1997, Class B ANSI C63.4: 2003 Canadian ICES-003 TÜV/Safety: EN60950: 2000 Wichtige Sicherheits-Hinweise...
  • Page 5 B 급기기 가정용 정보통신기기 이 기기는 가정용으로 전자파 적합등록을 한 기기로서 주거지역에서는 물론 모든 지역에서 사용할 수 있습니다 .

  • Page 6: Introduction

    1. Introduction Thank you for purchasing the ZG354 Direct Thermal Bar Code Printer. Although it is a compact desktop printer, it is reliable and with superior throughput performance. This printer provides direct thermal printing at user selectable speed of: 2.0, 3.0, 4.0, 5.0, 6.0 or 7.0 inches per second.

  • Page 7: Printer Parts

    2.3 Printer Parts 2.3.1 Front View Clear Window Top Cover LED Indicator Feed Button Label Opening Top Cover Open Lever Backing Paper Opening Front Panel 2.3.2 Rear View 1. USB Interface 2. Centronics Interface 3. RS-232C DB-9 Interface 4. Power Jack 5.

  • Page 8: Setup

    3 Setup 3.1 Setting Up the Printer 1. Place the printer on a flat, secure surface. 2. Make sure the power switch is off. 3. Connect the printer to the computer with the Centronics or USB cable. 4 Plug the DC power cord into the power jack at the rear of the printer, and then plug the AC power cord into a properly grounded receptacle.

  • Page 9: Loading Label Stock

    3.2 Loading Label Stock 1. Insert a 1” label spindle into a paper roll (If your paper core is 1 inch, remove the 1.5 inch core adapter from the fixing tab). Label Roll 1.5” Core Adapter Fixing Tab Printing Side Face up 1”...
  • Page 10 6. Close the printer cover slowly and make sure the cover locks levers securely. Note: Failure to securely close and lock the cover will result in poor print quality.

  • Page 11: Peel-Off Installation Assembly (Option)

    Peel-Off Installation Assembly (Option) Open the top cover. Unscrew the 6 screws in the lower inner cover. Screws Screws Upside down the printer. Unscrew the 2 screws at the lower inner cover Remove the screw Remove the screw Remove the screw at memory card cover. Screw...
  • Page 12 Thread the harness red connector through the cable hole at the front side of lower inner cover. Plug the red peel off module harness connector at the location / JP19 (ZG354) on the main board. Place lower inner cover to the lower cover. Install the peel-off module to the lower inner cover slot.
  • Page 13 Reassemble parts in reverse procedures after installing the module.

  • Page 14: Loading Label For Peel-Off Mode (Option)

    3.4 Loading Label for Peel-off Mode (Option) 1. Open the peel-off module by pulling it out. Peel-off Roller Peel-off Panel 2. Thread the label, printing side facing up, through the label guides and place it on top of the platen. 3.
  • Page 15 6. Close the top cover.

  • Page 16: External Label Roll Mount Installation (Option)

    3.5 External Label Roll Mount Installation (Option) 1. Attach an external label roll mount on the bottom of the printer. 2. Install a roll of label on the external label roll mount. Label External Label Roll Mount 3. Feed the label to the external label feed opening through the rear label guide. External Label Feed Opening Rear Label Guide...

  • Page 17: Cutter Module Installation (Option)

    3.6 Cutter Module Installation (Option) 1. Pull the top cover open levers to open the top cover. 2. Remove the front panel from the lower cover. 3. Remove 6 screws on the lower inner cover. Screws Screws 4. Upside down the printer. 5.
  • Page 18 7. Plug in the Cutter Driver IC at U30 (ZG354) socket on the main board. ZG354 Model Cutter Driver IC Note: For Non-RoHS PCB, use cutter driver IC A3952SB For RoHS PCB, use cutter driver IC A3953SB 8. Hold the lower cover and lift up the lower inner cover.
  • Page 19 12. Install the cutter module into the niche of the printer. Niche 13. Reassemble the parts in the reverse order. 14. Close the top cover.

  • Page 20: Loading Label In Cutter Mode

    3.7 Loading Label in Cutter Mode 1. Open the printer top cover. 2. Insert the label spindle into label roller 3. Place a label roll to label roll mount. 4. Thread the paper, printing side face up, through the label guide, platen and cutter module paper outlet.

  • Page 21: Diagnostic Tool

    3.8 Diagnostic Tool The Diagnostic Utility is a toolbox that allows users to explore the printer's settings and status; change printer settings; download graphics, fonts, and firmware; create printer bitmap fonts; and to send additional commands to the printer. Using this convenient tool, you can explore the printer status and settings and troubleshoot the printer.

  • Page 22: Printer Function (Calibrate Sensor, Ethernet Setup, Rtc Setup

    3.8.2 Printer Function (Calibrate sensor, Ethernet setup, RTC setup………) 1. Select the PC interface connected with bar code printer. 2. Click the “Function” button to setting. 3. The detail functions in the Printer Function Group are listed as below. Function Description Calibrate the sensor specified in the Printer Calibrate Sensor...

  • Page 23: Setting Ethernet By Diagnostic Utility (Option)

    3.9 Setting Ethernet by Diagnostic Utility (Option) The Diagnostic Utility is enclosed in the CD disk \Utilities directory. Users can use Diagnostic Tool to setup the Ethernet by RS-232, USB and Ethernet interfaces. The following contents will instruct users how to configure the Ethernet by these three interfaces.

  • Page 24: Using Rs-232 Interface To Setup Ethernet Interface

    3.9.2 Using RS-232 interface to setup Ethernet interface 1. Connect the computer and the printer with a RS-232 cable. 2. Turn on the printer power. 3. Start the Diagnostic Utility by double clicks on the icon. Note: This utility works with printer firmware V6.00 and later versions. 4.

  • Page 25: Using Ethernet Interface To Setup Ethernet Interface

    3.9.3 Using Ethernet interface to setup Ethernet interface 1. Connect the computer and the printer to the LAN. 2. Turn on the printer power. 3. Start the Diagnostic Utility by double clicks on the icon. Note: This utility works with printer firmware V6.00 and later versions. 4.
  • Page 26 The default IP address is obtained by DHCP. To change the setting to static IP address, click “Static IP” radio button then enter the IP address, subnet mask and gateway. Click “Set IP” to take effect the settings. Users can also change the “Printer Name” by another model name in this fields then click “Set Printer Name”...

  • Page 27: Install Memory Card

    3.10. Install Memory Card 1. Upside down the printer. 2. Remove 1 screw and open the memory card cover. Memory Card 3. Plug the memory card on main board. ZG354 Model...
  • Page 28 4. Revert the memory card cover. * Recommended SD card specification. SD card spec SD card capacity Approved SD card manufacturer V1.0, V1.1 128 MB SanDisk, Transcend V1.0, V1.1 256 MB SanDisk, Transcend, Panasonic V1.0, V1.1 512 MB SanDisk, Transcend, Panasonic V1.0, V1.1 1 GB SanDisk, Transcend, Panasonic...

  • Page 29: Power On Utilities

    4. Power on Utilities There are six power-on utilities to set up and test printer hardware. These utilities are activated by pressing FEED button and by turning on the printer power simultaneously. The utilities are listed as below: Gap/Black mark sensor calibration Gap/black mark sensor calibration, Self-test and Dump mode Printer initialization Set black mark as media sensor and calibrate the black mark sensor...

  • Page 30: Gap/Black Mark Calibration, Self-Test, Dump Mode

    4.2 Gap/Black Mark Calibration, Self-test, Dump Mode While calibrate the gap/black mark sensor, printer will measure the label length, print the internal configuration (self-test) and then enter the dump mode. Please follow the steps as below. 1.Turn off the power switch. 2.
  • Page 31 Self-test Printer will print the printer configuration after gap/black mark sensor calibration. Self-test printout can be used to check if there is any dot damage on the heater element, printer configurations and available memory space. Self-test printout Print head check pattern Model name and F/W version Printed mileage (meter) Firmware checksum...

  • Page 32: Dump Mode

    Dump mode Printer will enter dump mode after printing printer configuration. In the dump mode, all characters will be printed in 2 columns as following. The left side characters are received from your system and right side data are the corresponding hexadecimal value of the characters.

  • Page 33: Printer Initialization

    4.3 Printer Initialization Printer initialization is used to clear DRAM and restore printer settings to defaults. The only one exception is ribbon sensitivity, which will note be restored to default. Printer initialization is activated by the following procedures. 1. Turn off the power switch. 2.

  • Page 34: Set Black Mark Sensor As Media Sensor And Calibrate The Black Mark Sensor

    4.4 Set Black Mark Sensor as Media Sensor and Calibrate the Black Mark Sensor Please follow the steps as below. 1. Turn off the power switch. 2. Hold on the button then turn on the power switch. 3. Release the button when LED turns green/amber after 5 green blinks. (Any green/amber will do during the 5 blinks).

  • Page 35: Maintenance

    5. Maintenance 5.1 Cleaning This session presents the clean tools and methods to maintain your printer.  Please use one of following material to clean the printer.  Cotton swab (Head cleaner pen)  Lint-free cloth  Vacuum / Blower brush ...
  • Page 36 cloth Brush or vacuum As needed Interior Note:  Do not touch printer head by hand. If you touch it careless, please use ethanol to clean it.  Please use 100% Ethenol. DO NOT use medical alcohol, which may damage the printer head. ...

  • Page 37: Troubleshooting

    6. Troubleshooting The following guide lists the most common problems that may be encountered when operating this bar code printer. If the printer still does not function after all suggested solutions have been invoked, please contact the Customer Service Department of your purchased reseller or distributor for assistance.

  • Page 38: Print Quality

     Print Quality Problem Possible Cause Recovery Procedure Check if interface cable is well Re-connect cable to interface. connected to the interface connector. The serial port cable pin configuration Please replace the cable with pin to is not pin to pin connected. pin connected.

  • Page 39: Led And Button Operation

    7. LED and Button Operation This printer has one button and one three-color LED indicator. By indicating the LED with different color and pressing the button, printer can feed labels, pause the printing job, select and calibrate the media sensor, print printer self-test report, reset printer to defaults (initialization).
  • Page 40 1.Turn off the power switch. Gap/Black Mark 2. Hold on the button then turn on the power switch. Sensor Calibration 3 Release the button when LED becomes red and blinking. (Any red will do during the 5 blinks).  It will calibrate the gap/black mark sensor sensitivity. The LED color will be changed as following order：...
  • Page 41 1. Turn off the power switch. Printer 2. Hold on the button then turn on the power switch. Initialization 3. Release the button when LED turns green after 5 amber blinks. (Any green will do during the 5 blinks).  The LED color will be changed as following: Amber ...
  • Page 42 1. Turn off printer power. Skip AUTO.BAS 2. Press the FEED button and then turn on power. 3. Release the FEED button when LED becomes solid green. The LED color will be changed as following:  Amber  red (5 blinks)  amber (5 blinks)  green (5 blinks) ...

  • Page 43: Revise History

    Revise History Date Content Editor * Revise the section 3.8: Internal Ethernet Print Server Camille Module Installation (Option) 2008/2/29 * Add section 3.9: Diagnostic Tool *.Add the IP Address default setting *.Add section 3.10: Install Memory Card Camille 2008/3/5 *.Revise the sections 3.3 and 3.8. *.Revise the default setting.
  • Page 44 Avery Weigh-Tronix USA Avery Weigh-Tronix UK 1000 Armstrong Drive Foundry Lane Fairmont MN 56031 USA Smethwick, West Midlands TEL: 507-238-4461 England B66 2LP FAX: 507-238-4195 TEL: +44(0) 8453 66 77 888183 E-mail: usinfo@awtxglobal.com FAX: +44(0) 121 224 Website www.wtxweb.com E-mail: info@awtxglobal.com www.averyweigh-tronix.com...

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