Sony NWZ-A815 Operation Manual page 159

SON~
Troubleshooting
NWZ-A815/ A816/ A818
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2007 Sony Corporation Printed in China
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Try the following steps to resolve the issue.
1
Find the symptoms of the issue
in the following troubleshooting
tables, and try any corrective
actions listed.
For details on how to operate, see «Operation
Guide (PDF file):'
2
Press the RESET button with a small
pin, etc.
If you press the RESET button while operating the player, stored data and
settings on the player may be deleted.
3
Connect the player to your computer to charge the
power.
You may be able to resolve some issues by charging the power.
4
Look for information about the issue on one of the
support Web sites.
For customers in the USA, visit: http://www.sony.com/walkmansupport
For customers in Canada, visit: http://www.sony.ca/ElectronicsSupport/
For customers in Europe, visit: http://support.sony-europe.com/DNA
5
If the approaches listed above fail to resolve the issue,
consult your nearest Sony dealer.