Troubleshooting Guide - Ninja BL770 series Owner's Manual

Troubleshooting Guide

PROBLEMS
Motor Doesn't Start or
Attachment Doesn't Rotate.
Food is Unevenly Blended.
Food is Blended Too Fine or is
Too Watery.
Food Collects On Lid or On the
Sides of the Container.
You Cannot Achieve Snow
From Solid Ice.
Motor Base Won't Stick to
Counter or Table Top.
POSSIBLE REASONS & SOLUTIONS
Make sure the container is securely placed on motor base.
Make sure the lid is securely on container in the correct position (align arrows).
The appliance is turned "Off". Press the power button ( ) to turn "On".
Check that the plug is securely inserted into the electrical outlet.
Check the fuse or circuit breaker.
The unit has overloaded. The appliance will stop and the power light will
remain on while speeds 1, 2 and 3 will flash. Unplug and wait approximately
30 minutes before using again.
The unit has overheated. Unplug and wait approximately 30 minutes before
using again.
Check to make sure the unit is not overloaded.
Either you are blending too much food at one time, or the pieces are not of
even size and blending smaller amounts per batch.
The food has been over blended. Use pulse button for controlled blending.
The mixture is to thick. Add more liquid.
Do not use ice that has been sitting out or has started to melt. Use ice
straight from the freezer.
Make sure surface and suction feet are wiped clean. Suction feet will only
stick to smooth surfaces. Suction feet WILL NOT stick on some surfaces
such as, wood, tile and non-polished finishes.
DO NOT attempt to use appliance when the motor base is stuck to
a surface that is not secure, (cutting board, platter, plates, etc.).
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