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Troubleshooting
If you are experiencing problems with the PT100 or its connectivity, please refer to the following table, or contact
Technical Support at the locations listed in
Problem
No Link on network devices, no link on PT100 LIVE
PORTS
No link on PT100 LIVE PORTS, link on network
devices
No link on network devices, link on one of the PT100
LIVE PORTS
Contacting Technical Support on page
Solution
Verify the speed and the duplex on network devices.
Speed must be set to 100MB full or half duplex (100MB
full-duplex preferred). If it remains set to auto
negotiate 10/100/1000, devices may try to link at
1000MB and fail.
Verify the speed and the duplex on network devices.
The PT100 allows a 10MB connection between
network devices, but does not show the link on PT100
LIVE PORTS. It also does not pass data to the MONITOR
PORTS.
A crossover cable is required and should be connected
to the left most PT100 LIVE PORT.
B
11.
PT100 User Guide
10
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