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1304
Cause
Paper is jammed when performing automatic duplex printing.
Action
If the paper is jammed when performing automatic duplex printing, remove the paper following the
procedure below.
Note
• If you need to turn off the machine to remove jammed paper during printing, press the Stop button to
cancel print jobs before turning off the machine.
1. Pull the paper out slowly from the paper output slot.
Hold the paper with your hands, then pull the paper out slowly not to tear it.
2. Reload the paper, and press the machine's OK button.
If you were not able to remove the paper out in step 1:
Follow the procedure below to remove the paper from the transport unit.
3. Turn the machine off, then unplug the power cord.
4. Stand the machine with the right side facing down.
Important
• When you stand the machine, confirm that the document cover is closed.
• Stand the machine on a wide and flat surface such as a desk.
• When you stand the machine, hold it securely and be careful not to hit it on a hard object.
5. Push the open lever to open the transport unit.
When you open the transport unit, support the machine with your hand so that it does not fall down.
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