Samsung UA40D5500 E-Manual page 218

Issues
Sound Quality
There is no sound or the sound
is too low at maximum volume.
The picture is good but there is
no sound.
◀
Solutions and Explanations
First of all, please perform the
is properly operating. (go to MENU -
Test)
If the audio is OK, the sound problem may caused by the source or signal.
•
Please check the volume the of external device connected to your TV.
•
Set the Speaker Select option to
•
If you are using an external device, make sure the audio cables are
connected to the correct audio input jacks on the TV.
•
If you are using an external device, check the device's audio output
option (ex. you may need to change your cable box's audio option to
HDMI when you have a HDMI connected to your TV).
•
If you are using a DVI to HDMI cable, a separate audio cable is required.
•
If your TV has a headphone jack, make sure there is nothing plugged
into it.
English
Sound Test to confirm that your TV audio
Support - Self Diagnosis
TV Speaker in the sound menu.
- Sound
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