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E-MANUAL
Thank you for purchasing this Samsung product.
To receive more complete service, please register
your product at
www.samsung.com/register
Model______________ Serial No.______________

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Table of Contents

   Also See for Samsung UA40JU6400

   Summary of Contents for Samsung UA40JU6400

  • Page 1 E-MANUAL Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com/register Model______________ Serial No.______________...
  • Page 2: Table Of Contents

    Connecting mobile devices without a wireless router Pairing the TV to the Samsung Smart Control (Wi-Fi Direct) Improving the Viewing Experience of Sports Events Connecting a mobile device via Samsung Smart View 2.0 Activating Sports Mode Changing the input signal with external devices Editing Channels...
  • Page 3 Linking your Samsung account to external service Read before using voice recognition accounts Learning voice recognition basics Changing and adding information to a Samsung account Using imperative voice recognition Deleting a Samsung account from the TV Using interactive voice recognition at a short distance...
  • Page 4 Registering your face to your samsung account Making Sports programmes More Realistic with Sports Changing your login method of face recognition Mode Signing in to a Samsung account using face recognition 108 Enabling sports mode 108 Choosing the sports type 109 Extracting highlights automatically...
  • Page 5 Using the Sound Support Functions the hearing impaired) 135 Selecting speakers 155 Using the Indian Cinema Mode 135 Listening to TV sound through a Samsung Bluetooth 155 Changing the menu language audio device 156 Setting up a password 136 Listening to the TV through Bluetooth headphones...
  • Page 6 There Is a Problem with the Picture Supported Resolutions for each of UHD Input Signals 167 Testing the picture 189 If HDMI UHD Color is set to Off 189 If HDMI UHD Color is set to On I Can't Hear the Sound Clearly 170 Testing the sound Read Before Using Voice, Motion, or Face recognition 190 Precautions for Voice, Motion, and Face recognition...
  • Page 7: Using Smart Hub

    Using Smart Hub Connecting to the Internet (MENU/123) MENU Network Network Settings Connect the TV to the Internet wired or wirelessly. Setting up Smart Hub Press the button on your remote control. When you start Smart Hub for the first time, the Set Up Smart Hub screen appears.
  • Page 8: Setting Up Voice Recognition

    Controlling the TV with Your Voice " This function is only supported by the models with the Samsung Smart Control. Setting up Voice Recognition (MENU/123) MENU System Voice Recognition Finish the settings required for voice recognition, such as the language to use and whether to use Voice.
  • Page 9 When the Voice Recognition icon appears on the screen, speak commands slowly, in a moderately loud voice, into the microphone on the Samsung Smart Control. " This function is only supported by the models with the Samsung Smart Control. " For more information, refer to "Controlling the TV with Your Voice."...
  • Page 10: Controlling The Tv With Your Motion

    Controlling the TV with Your Motion " This function is only supported by the models with the Samsung Smart Control. Setting up Motion Control (MENU/123) MENU System Motion Control Perform Motion Control Environment Test, then finish the settings required to run motion control,...
  • Page 11: Controlling The Tv Using Motions

    Controlling the TV using motions (MENU/123) MENU System Motion Control Motion Control Motion Control to On. Face the TV camera, raise your hand to a comfortable position, and then move your index finger to the left or right slowly with it fully extended upwards. Move your hand left or right slowly to move the pointer to a function.
  • Page 12: Using The Samsung Smart Control

    POINTER button and move the Samsung Smart Control. The pointer on the screen moves in the direction you moved the Samsung Smart Control. Move the pointer to one of the following icons on the screen, and then press the POINTER button.
  • Page 13: Setting Up The Samsung Smart Control

    Pairing the TV to the Samsung Smart Control When you turn on the TV, the Samsung Smart Control is paired to the TV automatically. To re-pair it to the TV, press the ① and ② buttons on the Samsung Smart Control simultaneously for 3 seconds or...
  • Page 14: Improving The Viewing Experience Of Sports Events

    Improving the Viewing Experience of Sports Events Activating Sports Mode (MENU/123) MENU System Sports Mode Sports Mode to On. The TV automatically configures the picture and sound settings so that they are suitable for soccer events. System Accessibility Setup Sports Mode Menu Language English Smart Security...
  • Page 15: Editing Channels

    Editing Channels Running the Edit Channel function (MENU/123) MENU Broadcasting Edit Channel Broadcasting Auto Tuning Aerial Terrestrial Channel List Guide Schedule Manager Edit Channel Edit Favourites " Your TV's menu may differ from the image above, depending on the model. Rearranging or deleting channels (MENU/123) MENU...
  • Page 16: Playing Multiple Screens

    Playing Multiple Screens " This function is only available on certain models in specific geographical areas. You can surf the web or run an app while viewing the TV. You can change the size of each screen by dragging the circle in the middle of the screen to the left or right. "...
  • Page 17: Connecting An Antenna (aerial)

    Connecting an Antenna (Aerial) Connect the TV to an antenna to receive broadcast signals. Connect a cable from an antenna to the ANT IN connector, as shown in the image below. " An antenna connection is not necessary if you connect a cable box or satellite receiver.
  • Page 18: Connecting To The Internet

    Connecting to the Internet Establishing a wired Internet connection Using LAN cables There are three ways to connect the TV to your Internet access points, as shown in the following illustrations: ● Wall-mounted LAN Outlet ● External Modem...
  • Page 19: Connecting To A Wired Internet Network Automatically

    ● ① IP Router + ② External Modem " We recommend using Cat 7 LAN cables to link your TV to the Internet Access Points. " The TV will not be able to connect to the Internet if the network speed is below 10Mbps. Connecting to a wired Internet network automatically (MENU/123) MENU...
  • Page 20: Establishing A Wireless Internet Connection

    Establishing a wireless Internet connection Connecting to a wireless internet network automatically (MENU/123) MENU Network Network Settings Make sure that you have the wireless router's SSID (name) and password settings before attempting to connect. Select Wireless. The TV automatically displays a list of available wireless networks. Select a network.
  • Page 21 Connecting to a wireless internet network with WPS (MENU/123) MENU Network Network Settings If the router has a WPS(wi-fi protected setup) push button, you can use it to connect the TV to the router automatically. Select Wireless. The TV automatically displays a list of available wireless networks. Select Stop and then select WPS.
  • Page 22: Connecting To A Network Via A Mobile Dongle

    Connecting to a Network via a Mobile Dongle You can make the TV to connect to a network via a mobile device by connecting a mobile dongle to the TV. Connect the mobile dongle to the USB port in the TV. "...
  • Page 23 ● Glo Bolt (Model No: E303) ● Etisalat (Model No: E303) ● Smart Communication (Model No: E3131S-3) ● Globe Telecom (Model No: E3331, E359S-2) ● Viettel (Model No: E173Eu-1) ● Vinaphone (Model No: E303u-1, E303s-1) ● DTAC (Model No: E3131) ●...
  • Page 24: Troubleshooting Internet Connectivity Issues

    Troubleshooting Internet Connectivity Issues Troubleshooting wired Internet connectivity issues Try now No network cable found Make sure that the network cable is plugged in. If it is connected, make sure that the router is turned on. If it is on, try turning it off and on again. IP auto setting failed Do the following or configure the IP Settings...
  • Page 25: Troubleshooting Wireless Internet Connectivity Issues

    Connected to a local network, but not to the Internet Make sure that the Internet LAN cable is connected to the router's external LAN port. Check the DNS values in Settings. If the problem persists, contact your Internet Service Provider. Network setup is complete, but unable to connect to the Internet If the problem persists, contact your Internet Service Provider.
  • Page 26 IP auto setting failed Do the following or configure the IP Settings manually. Make sure that the DHCP server is enabled on the router. Then, unplug the router and plug it back Enter the correct password if required. If the problem persists, contact your Internet Service Provider. Unable to connect to the network Check all Settings.
  • Page 27: Connecting Video Devices

    Connecting Video Devices Your TV has a variety of connectors for video input from external devices. Below is a list of featured connectors shown in descending order of picture quality. ● HDMI ● Component ● Composite (A/V) Connect a video device to the TV with an HDMI connector for the best picture quality. If the device does not have an HDMI connector, try a component connector.
  • Page 28: Connecting With A Component Cable

    Connecting with a component cable Connect the component cable to the component input connectors of the TV and the component output connectors of the device as shown in the image below. Make sure the cable colours match the connector colours. The models without the One Connect Mini The models with the One Connect Mini...
  • Page 29: Connecting With A Composite (a/v) Cable

    Connecting with a composite (A/V) cable Connect the AV cable to the AV input connectors of the TV and the AV output connectors of the device as shown in the image below. Make sure the cable colours match the connector colours. The models without the One Connect Mini The models with the One Connect Mini...
  • Page 30: Audio Input And Output Connections

    Audio Input and Output Connections Your TV has a variety of connections for audio input from external devices. The connections are listed below. ● HDMI/ARC (Audio Return Channel) ● Digital Audio (Optical) ● Audio (Analogue) Connecting with an HDMI (ARC) cable ARC(Audio Return Channel) lets the TV output digital sound to an audio device and input digital sound from the same audio device through one HDMI cable.
  • Page 31: Connecting With A Digital Audio (optical) Cable

    Connecting with a digital audio (optical) cable You can listen to digital audio by connecting an AV receiver to the TV via a digital audio (optical) connector. Connect the optical cable to digital audio output connector of the TV and the digital audio input connector of the device as shown in the image below.
  • Page 32: Connecting A Computer

    Connecting a Computer The kinds of connections you can make are listed below. To use the TV as a computer monitor ● Connect through the HDMI port with an HDMI cable. ● Connect though the HDMI (DVI) port with an HDMI-to-DVI cable. To view or play the content saved in a computer on the TV ●...
  • Page 33: Connecting With An Hdmi-to-dvi Cable

    Connecting with an HDMI-to-DVI cable If the graphics adapter of your TV does not support the HDMI interface, connect the computer to the TV with a DVI (Digital Visual Interactive)-to-HDMI cable. Note that the HDMI-to-DVI connection is only supported by the HDMI (DVI) port and does not transmit audio. To listen to the computer sound, connect external speakers to the audio output connector of the computer.
  • Page 34: Connecting Through Your Home Network

    Connecting through your home network You can quickly access and play photo, video, and music files stored on a computer on the TV. Connect the TV and the computer to the same router or AP. Once you connect them to the same router or AP, a home network is configured.
  • Page 35: Connecting A Mobile Device

    Connect mobile devices without a wireless router (Wi-Fi Direct). ● Connect a mobile device via Samsung Smart View 2.0. Connecting with an MHL-to-HDMI Cable You can use the Mobile High-definition Link (MHL) function to display a mobile device's screen on the TV.
  • Page 36: Using Screen Mirroring

    Using Screen Mirroring (MENU/123) MENU Network Screen Mirroring Try now You can wirelessly connect a mirroring-enabled mobile device to the TV and play the video and audio files stored on the device on the TV. Mirroring refers to the function that plays the video and audio files located on a mobile device on a TV and on the mobile device simultaneously.
  • Page 37: Connecting Mobile Devices Without A Wireless Router (wi-fi Direct)

    You can play the mobile device's multimedia content, such as videos, photos, and music, when you install and launch Samsung Smart View 2.0 on a mobile device connected to the TV. You can send text messages or control the TV using the mobile device.
  • Page 38: Changing The Input Signal With External Devices

    Changing the input signal with external devices Press the SOURCE button to switch between external devices connected to the TV. ● Options To view the options menu, press the down directional button. The functions that appear in the options menu can include any of the following: "...
  • Page 39: Connection Notes

    Connection Notes! " The number of connectors and their names and locations may vary depending on the model. " Refer to the external device's operating manual when connecting it to the TV. The number of external device connectors and their names and locations may vary depending on the manufacturer. Connection notes for HDMI ●...
  • Page 40: Connection Notes For Audio Devices

    Connection notes for audio devices ● For better audio quality, it is a good idea to use an AV receiver. ● Connecting a device using an optical cable does not automatically turn off the TV speakers. To turn off the TV's speakers, set Speaker Select ((MENU/123) MENU...
  • Page 41: About The Samsung Smart Control

    About the Samsung Smart Control " The Samsung Smart Control may not be provided with specific model and country. Button Description Press this button to mute the sound temporarily. Press and hold this button to bring up Accessibility Shortcuts that enables or...
  • Page 42 The images of the Samsung Smart Control may differ depending on the model. " The buttons and functions of the Samsung Smart Control may differ with the model. " Use the Samsung Smart Control at a distance of less than 6m. The usable distance may differ with the wireless environmental conditions.
  • Page 43: Using The Samsung Smart Control

    POINTER button and move the Samsung Smart Control. The pointer on the screen moves in the direction you moved the Samsung Smart Control. Move the pointer to select an item on the screen. Operating the TV with the directional buttons and the Enter button Press the directional buttons (up, down, left, and right) to move the pointer, focus, or cursor in the direction you want or change a setting shown on the focused item.
  • Page 44: Displaying And Using The On-screen Remote

    Displaying and using the On-screen Remote You can display and use the On-screen Remote on the TV's screen by pressing the MENU/123 button on the Samsung Smart Control. Button Description Menu Displays the menu on the screen. Voice Recognition Runs the Voice Recognition function.
  • Page 45 Button Description Turns the Sports Mode on or off. " Sports Mode For more information, refer to "Making Sports programmes More Realistic with Sports Mode". Provides an optimal picture and sound for the popular content in your geographical area. Indian Cinema Mode "...
  • Page 46: Pairing The Tv To The Samsung Smart Control

    Pairing the TV to the Samsung Smart Control When you turn on the TV, the Samsung Smart Control is paired to the TV automatically. To re-pair it to the TV, press the ① and ② buttons on the Samsung Smart Control simultaneously for 3 seconds or...
  • Page 47: Controlling External Devices With The Tv Remote

    You can control external devices connected to the TV using the TV's remote control. " You can also use the Anynet+ (HDMI-CEC) function to operate external Samsung devices with your TV's remote control without any additional setup. Refer to "Using Anynet+ (HDMI-CEC)" for more information.
  • Page 48: Controlling The Tv With A Keyboard

    Controlling the TV with a Keyboard (MENU/123) MENU System Device Manager Keyboard Settings Try now " Certain models are not compatible with USB HID class keyboards. Connecting a keyboard Connecting a USB keyboard Plug the keyboard cable into the TV's USB port. Connecting a Bluetooth keyboard Place the Bluetooth keyboard into standby status.
  • Page 49: Using The Keyboard

    Using the keyboard You can use the following remote features with the USB or Bluetooth keyboard connected to the TV. Keyboard Remote Control Functions Directional keys Moves the focus Windows key Displays the menu Menu list key Displays the On-screen Remote Enter key Selects or runs a focused item ESC key...
  • Page 50: Controlling The Tv With A Mouse

    Controlling the TV with a Mouse (MENU/123) MENU System Device Manager Mouse Settings Try now " Certain models are not compatible with USB HID class mice. Connecting a USB mouse Plug the mouse cable into the TV's USB port. Connecting a Bluetooth mouse Place the Bluetooth mouse in standby status.
  • Page 51: Using A Mouse

    Using a mouse You can use a pointer to control the TV in the same way you use a pointer on a computer. ● Selecting and running an item Left-click the mouse. ● Scrolling the TV menu or screen Scroll the mouse wheel up or down. ●...
  • Page 52: Connecting A Bluetooth Gamepad

    Connecting a Bluetooth Gamepad (MENU/123) MENU System Device Manager Bluetooth Gamepad Settings Try now You can play the games downloaded and installed on the Smart Hub service using a Bluetooth gamepad. Select Bluetooth Gamepad Settings, and then place your Bluetooth gamepad close to your TV. The TV scans for available Bluetooth gamepads automatically.
  • Page 53: Viewing Multiple Screens Or Features With Multi-link Screen

    If you connect a Bluetooth headphone, you can only select Bluetooth Headphones. " On the Samsung Smart Control, press the MENU/123 button, and then select Speakers to set the...
  • Page 54 Read before using Multi-Link Screen " Before using Multi-Link Screen, make sure the TV is connected to the Internet. " UHD content and channels cannot be viewed simultaneously. " Certain TV features and apps may not be supported by Multi-Link Screen. If this is the case, exit from Multi-Link Screen and then use the feature.
  • Page 55: Smart Hub

    Smart Hub (MENU/123) MENU Smart Hub Open Smart Hub Try now Recent Featured GAMES Search YouTube TuneIn Vimeo YuppTV AccuWeat... MY CO... APPS " The image may differ with the specific model and area. You can surf the web, download apps with Smart Hub. In addition, you can enjoy photo, video, and music files stored on external storage devices.
  • Page 56: Testing Smart Hub Connections

    Some of the Smart Hub services are for pay services. To use a for paid service, you must have an account with the service provider or a Samsung account. For more information, refer to "Using Smart Hub with a Samsung Account."...
  • Page 57: Using Smart Hub With A Samsung Account

    You can create a Samsung account using your email address as your ID. " To create a Samsung account, you must agree to the Samsung account end user agreement and privacy policy. Otherwise, you cannot create a Samsung account. You can view the entire content of the agreement...
  • Page 58: Signing In To A Samsung Account

    Samsung account screen and follow the on-screen instructions. Signing in to a registered Samsung account saved on the TV If you register a Samsung account, it is saved on the TV. To sign in to a registered Samsung account, just select it on the TV.
  • Page 59: Changing And Adding Information To A Samsung Account

    Smart Hub Samsung Account Edit profile You can manage your Samsung account. Enter your password with the keyboard displayed on the TV's screen, and then select Done. You can perform the following functions on the screen. " To change the account information, you must be logged in to your Samsung account.
  • Page 60: Using The Games Service

    Using the GAMES Service Featured GAMES GAMES My Page Spotlight Most Popular What's New Top Grossing Arcade/Action Sports/Racing Party/Music " The image may differ with the specific model and area. You can download and play the optimised game apps for your TV. Select a category from the top of the screen.
  • Page 61: Installing And Running A Game

    You cannot play the game installed on the USB device on a PC or another TV. Launching an installed game To run a game, you need to sign in to your Samsung account first. After signing in, select a game on GAMES...
  • Page 62 Enabling automatic game updates (MENU/123) MENU Smart Hub App & Game Auto Update App Auto Update To update games automatically, set App & Game Auto Update App Auto Update to On. Games will be updated automatically when an update becomes available. "...
  • Page 63: Using The Apps Service

    Using the Apps Service Featured Apps APPS My Apps What's New Most Popular Kids Video Game Sports Information Lifestyle Education " The image may differ with the specific model and area. You can enjoy a wide range of content including free news, sports, weather, and games by installing corresponding apps on your TV.
  • Page 64: Installing An App

    Installing an app Installing an app quickly Select a category on the Apps screen. Move the focus to an app, and then press and hold the Enter button. The context-sensitive menu appears. Select Download. The selected app is installed on the TV. "...
  • Page 65: Removing An App From The Tv

    Removing an app from the TV Select an app to remove on the Apps screen and press and hold the Enter button to confirm it. If you want to remove multiple apps, select all the apps to delete and select Options from the top of the screen, and then select...
  • Page 66: Rating And Sharing A Purchased Content

    Rating and sharing a purchased content Rating Content You can set the star score by using the left or right directional button on the detailed information screen. Using other app features and functions (MENU/123) MENU Smart Hub Auto-Start Settings Channel-bound Apps & Ticker You can configure additional app features and functions.
  • Page 67: Using The E-manual

    " On the standard remote control, press the E-MANUAL button. " Alternatively, you can download a copy of the e-Manual from Samsung's website. " Words in blue (e.g., Picture Mode) indicate a menu item. The arrows in the menu navigator indicate the menu path. For example,...
  • Page 68: Using The Buttons In The E-manual

    Using the buttons in the e-Manual (Search): Brings up the search screen. Enter a search term, and then select Done. Select an item from the search result to load the corresponding page. (Index): Brings up the index screen. Select a topic from the list to navigate to the relevant page. "...
  • Page 69: Using The Web Browser

    Using the web browser You can surf the Internet on the TV in the same manner as you would using a PC - even while watching a TV programme using PIP. Select Help to view the information of the Internet web browser. "...
  • Page 70: Using The My Content Service

    You cannot play media content if the content or the storage device is not supported by the TV. For more information, refer to "Read Before Using Voice, Motion, or Face recognition." " Backup important files before connecting a USB device. Samsung is not responsible for damaged or lost files. Read before playing media content "...
  • Page 71: Playing Multimedia Content In A Computer Or Mobile Device

    Playing multimedia content in a computer or mobile device " Before connecting to a computer or mobile device, configure the network settings. Playing multimedia content saved on a computer or mobile device Featured MY CONTENT To play multimedia content located on a computer or mobile device on the TV, you must allow the connection with the computer or mobile device on the TV.
  • Page 72: Buttons And Functions Available While Viewing Photos

    Safely Removing a USB Device Press the SOURCE button. The Source screen appears. Select the USB device to remove and press and hold the Enter button. Select Remove USB Device in the list. Buttons and functions available while viewing photos Press the Enter button while viewing photos to display available options.
  • Page 73 ● Options Function Description Slideshow Speed Sets the slideshow speed. Slideshow Effect Applies transition effects for the slide show. Zooms in by up to a factor of 4. Rotate and Zoom Rotates the photo. Plays background music while the TV displays photos. "...
  • Page 74: Buttons And Functions Available While Viewing Videos

    Buttons and functions available while viewing videos Press the Enter button while viewing videos to display available options. Preview images of the frames at the same time intervals are displayed so that you can move to a specific frame easily. The options disappear when you press the RETURN button.
  • Page 75 ● Options Function Description Picture Size Changes the size of the screen. The supported picture sizes differ with the video. Controls the subtitles of the video. Subtitles: Turns the subtitles on or off. Language: Sets the subtitle language Sync: Adjusts the synchronisation when the video and the subtitles are not Subtitles synchronised.
  • Page 76: Buttons And Functions Available While Playing Music

    Buttons and functions available while playing music ● Pause Play Pauses or resumes the music. ● Previous Next Plays the previous or next music file. Press the button twice to play the previous music file. Press the button once starts the current music file from the beginning. Press the button to play the next music file.
  • Page 77: Listening To Music In Hd Quality

    Listening to music in HD quality You can enjoy HD music in HD native quality. Move to MY CONTENT service and select a music file to play in HD quality. HD Audio ((MENU/123) MENU Sound Additional Settings Audio) to before playing music in the HD Audio format.
  • Page 78: Functions On The Media Content List Screen

    Functions on the media content list screen You can use the following functions on the media content list screen of a storage device. ● Filter By Filters the media content to display the type of media you want. ● Sort By Sorts the content list.
  • Page 79: Using The Newson Service

    Using the NewsON Service Featured NewsON NewsON " The image may differ with the specific model and area. You can find daily information on a wide variety of topics in a smart and convenient way, updated in real time. NewsON brings you the latest headlines, top stories, popular issues, and weather forecasts.
  • Page 80: Controlling The Tv With Your Voice

    Press and hold the MENU/123 button. " Press and hold the MENU/123 button and say the command 10 to 15cm from the microphone on the Samsung Smart Control. The optimal volume for voice commands is between 75 dB and 80dB.
  • Page 81: Read Before Using Voice Recognition

    Learning voice recognition basics ● View all voice commands: Press the down directional button on the Samsung Smart Control to display a complete list of voice commands by category. Alternatively, say "Help." ● Deactivating voice recognition: Say "Close", or press the RETURN button to terminate voice recognition.
  • Page 82 Enabling or disabling TV voice (MENU/123) MENU System Voice Recognition Use TV Voice Try now Enable or disable the TV voice with your voice commands. Selecting a gender for the TV voice (MENU/123) MENU System Voice Recognition Voice Gender Try now You can select a gender of the TV voice when you use the Voice Recognition function.
  • Page 83: Using Imperative Voice Recognition

    Using imperative voice recognition Say the trigger word 4m from the TV. Or, press the MENU/123 button on the Samsung Smart Control. When the microphone icon appears on the screen, you can use the Voice Recognition function. Say a command. You can use voice recognition function to operate the TV while you are watching a TV programme or other videos.
  • Page 84: Using The Voice Recognition Tutorial

    Checking ambient noise and illumination (Voice and motion recognition environment Check) (MENU/123) MENU Support Self Diagnosis Voice & Motion Control Environment Check Motion Control Environment Check Try now You can test the ambient noise and brightness levels affecting the TV camera and microphone to ensure that they are suitable for voice and motion recognition use.
  • Page 85: Controlling The Tv Using Motions (motion Control)

    When you are playing UHD-level video saved on a USB device – When you are viewing the digital channel with UHD-level resolution – When you are using the Samsung Smart Control or a mouse " This function is not available on certain models in specific geographical areas. "...
  • Page 86: Activating Motion Control

    Activating motion control (MENU/123) MENU System Motion Control Motion Control Try now Face the TV camera. Lower your hand to a comfortable position. Raise your hand with your index finger fully extended upwards, and then move your hand slowly to the left or right. When your hand is successfully recognised by the TV camera, motion control is activated, and a pointer and motion control icons appear on the screen.
  • Page 87 Learning motion control basics The following actions are available: Moving the pointer Move your hand to move the pointer accordingly. Selecting an item Fold down and raise your index finger to select items. You can select a TV menu or run a function. Keeping your index finger lowered is like holding down a remote control button.
  • Page 88 Displaying the context-sensitive menu / Viewing broadcast information Fold your index finger down for 1 second and then raise it. This action displays the context-sensitive menu. / While viewing broadcasts, fold down your index finger for 1 second, and then raise it at any blank point on the screen. You can view the broadcast information saved automatically for all channels.
  • Page 89: Changing The Motion Control Screens

    Changing the motion control screens Showing the motion control screens while viewing a broadcast You can display the following screen icons by activating motion control while watching the TV. Select an icon to perform the associated action or function. Direction Control Mode Motion Pointing Mode ●...
  • Page 90 ● Motion Pointing Mode Point at the centre of the Direction Control icon with your index finger, and then fold down your index finger. The four icons allowing you to run the main functions of your TV appear. To switch to the Direction Control Mode screen, move your hand out of the screen and then raise your index finger at the screen.
  • Page 91 Showing the Direction Control icon while not viewing a broadcast To display the Direction Control icon while not viewing a broadcast, move to the centre of the top side of the screen, and then fold down you index finger. After the Direction Control icon appears, move the focus to the , and then fold down your index finger to display the On-screen Remote or launch...
  • Page 92: Using Face Recognition

    Using Face recognition You can register your face using the TV camera, and sign in to your Samsung accounts using the face recognition function. Only one face can be registered per account. Depending on the ambient illumination level and/or shadows over a face, the TV may have difficulty recognising it.
  • Page 93: Changing Your Login Method Of Face Recognition

    Face recognition, follow these steps: Select your Samsung account. If you have set the Samsung account sign in option to Face Recognition, the TV automatically recognises your face. If recognition fails, try again. " Your entire face must be visible to the camera. Avoid shadows over your face. Shadows prevent the camera from recognising your face accurately.
  • Page 94: Viewing Digital Broadcast Information At A Glance

    You can move through the Guide in 24 hours jumps in either direction each time you press the button. You can select the buttons that appear at the bottom of the screen by using the POINTER button of the Samsung Smart Control. " The information in the Guide is for digital channels only.
  • Page 95 ● Edit Favourite Channels Allows you to set a channel that you select in the Guide as a favourite. ● View Details Displays detailed information about a selected programme. The programme information may differ with the broadcast signal and may not be available at all for certain programmes. –...
  • Page 96: Checking Current Programme Info

    Checking current programme info To get information about a show that you are watching, press the Enter or INFO button. To view information about, start instant recording for, or apply the Timeshift function on a current programme, select it in the Programme Info window. To view information about upcoming programmes, use the left or right directional button.
  • Page 97: Recording Programmes

    However, this button is not available on certain models. Or, press the MENU/123 button on the Samsung Smart Control, and then select the button on the On-screen Remote. Using the instant and schedule recording options from the guide To start instant recording of a current programme, select that programme from the Guide, and then select Record.
  • Page 98: Using The Functions Available While Recording A Programme

    Using the Instant and Schedule Recording options from programme info window To start instant recording or a schedule recording of a programme, press the Enter button. The Programme Info window appears. To start instant recording of a current programme, select .
  • Page 99: Using The Buttons On The Remote Control While Recording A Programme

    – Step: Press the MENU/123 button on the Samsung Smart Control, and then select the button to scan through a video one frame at a time. " On the standard remote control, press the button.
  • Page 100: Viewing Recorded Programmes

    Viewing recorded programmes Featured MY CONTENT Select a USB recording device. The CONTENTS folder appears. Select a recorded programme file from the CONTENTS folder to play the selected file. " This function is not available on certain models in specific geographical areas. Using the functions available while playing a recording Press the Enter button.
  • Page 101 ● Repeat Plays the current file repeatedly or all files in the same folder repeatedly. ● Rewind Fast Forward Speeds up rewind/fast forward to its maximum speed in 3 steps. To restore normal playback speed, select " This function is not available while you are watching a programme that is currently being broadcast. ●...
  • Page 102: Managing Recorded Files

    Managing recorded files Featured MY CONTENT Select a USB device containing recordings. A list of recordings appears. " This function is not available on certain models in specific geographical areas. Using the functions for the saved file list ● Filter By Displays only files that match the selected filter.
  • Page 103: Setting Up A Schedule Viewing

    Setting Up a Schedule Viewing appears next to programmes that have been configured for a Schedule Viewing. " To set up a Schedule Viewing, you must first set the TV's clock ((MENU/123) MENU System Time Clock). Setting up a schedule viewing for a channel Setting up a schedule viewing for digital channel You can set up a schedule viewing for a digital channel on the Guide...
  • Page 104 Setting up a schedule viewing for analogue channel (MENU/123) MENU Broadcasting Schedule Manager Try now You can set up a scheduled viewing for an analogue channel. Select Schedule Schedule Viewing. Specify the Source, Channel, Repeat, and Start Time options for the programme you want to watch, and then select to finish.
  • Page 105: Using Timeshift

    Using Timeshift You can pause and rewind live TV as you would a DVD by using Timeshift. Activating this function disables the Broadcasting function. " Read all precautions before using the Timeshift function. For more information, refer to "Before Using the Recording and Timeshift Functions."...
  • Page 106: Using The Buttons On The Remote Control While Using Timeshift

    However, there is no audio output while the current programme is paused. – Step: Press the MENU/123 button on the Samsung Smart Control, and then select the button to scan through a video one frame at a time. " On the standard remote control, press the button.
  • Page 107: Using The Channel List

    TV. To display the Channel List, place a finger on the POINTER button on the Samsung Smart Control, and then select the icon that appears at the right side of the screen. Channel List screen contains the following icons: –...
  • Page 108 ● Options Option Description Allows you to choose between Terrestrial, Cable, and Satellite. Aerial " This option is only available on certain models in specific geographical areas. Sort Sorts the list by Channel Number or by Name. Edit Channel Allows you to rearrange the order of channels in the channel list or remove channels from Lists the channel list.
  • Page 109: Registering, Removing, And Editing Channels

    Registering, Removing, and Editing Channels (MENU/123) MENU Broadcasting Edit Channel Try now Edit Channel screen icons indicate the following: ● : An analogue channel ● : A favourite channel ● : A locked channel Registering and removing channels Removing registered channels You can remove a registered channel or all channels from the channel index.
  • Page 110: Enabling / Disabling Password Protection On Channels

    ● Category Displays the channels of a selected category in the list. The channels stored in the TV are grouped into the following categories: All, TV, Radio, Analogue, Free, Data/Other, Searched, and Scrambled. ● Edit Favourites Sets favourite channels. " For more information, refer to "Creating a Personal Favourites List."...
  • Page 111: Creating A Personal Favourites List

    Creating a Personal Favourites List Favourite channels are highlighted in the Edit Channel Channel List screens with the symbol. You can create up to 5 favourite channel lists. Registering channels as favourites (MENU/123) MENU Broadcasting Edit Favourites Try now You can register multiple channels as favourites at the same time. Select the channels that you want to add to your Favourites list(s) from the list in the screen.
  • Page 112: Editing A Favourites List

    Editing a Favourites List (MENU/123) MENU Broadcasting Edit Favourites Using the Edit Favourites screen menu items You can access the following options by selecting Options on the Edit Favourites screen. ● Select All Deselect All Selects or deselects all channels saved on the TV. ●...
  • Page 113 Removing registered channels from a favourites list Select Edit Favourites Change Fav. to move to the favourites list that has the channels you want to remove. Select the channels, and then select Delete. Rearranging a favourites list Select Edit Favourites Change Fav.
  • Page 114: Making Sports Programmes More Realistic With Sports Mode

    Making Sports programmes More Realistic with Sports Mode (MENU/123) MENU System Sports Mode Try now You can use Sports Mode to get optimal picture and sound settings for sports events, making them appear and sound as if you are there. In addition, if a recording device is connected to the TV when you are using Sports Mode, you can use both the video recording and Timeshift functions at the same...
  • Page 115: Extracting Highlights Automatically

    Extracting highlights automatically (MENU/123) MENU System Sports Mode Auto Highlights Try now You can set Auto Highlights to configure the TV to extract highlights of a sports match automatically. However, Auto Highlights is not available with these TV operations: ● Switching the input signal using the SOURCE button...
  • Page 116: Using The Functions Available While Watching Sports In Sports Mode

    Using the functions available while watching sports in sports mode You can use the following functions when you press the Enter button in sports mode. ● Zoom Pauses the current screen and zooms in any part of the screen by using 4 directional buttons. "...
  • Page 117 This function is only available when the recording function is supported. ● Rewind Fast Forward Press the MENU/123 button on the Samsung Smart Control, and then select to speed up rewind or fast forward. " On the standard remote control, press the button.
  • Page 118: Viewing A Game Recorded In Sports Mode

    ● Watch Live TV at the same time Allows you to watch a current programme in a PIP window while watching a recorded programme. To exit PIP mode, press the button again. However, Watch Live TV at the same time is not available with these TV operations: –...
  • Page 119: Tv-viewing Support Features

    TV-Viewing Support Features Showing subtitles (MENU/123) MENU System Accessibility Subtitle Try now You can watch TV broadcasts with subtitles. " Subtitles may not be displayed by programmes that do not support subtitles. Enabling Subtitles (MENU/123) MENU System Accessibility Subtitle Subtitle Try now "...
  • Page 120: Setting The Preferred Languages

    Setting the subtitle language (MENU/123) MENU System Accessibility Subtitle Subtitle Language Try now You can view subtitles in your preferred languages. Select Preferred to view subtitles in the language that you set as Primary Subtitle. Setting the preferred languages (MENU/123) MENU System Accessibility...
  • Page 121: Selecting The Broadcast Audio Language

    Selecting the broadcast audio language (MENU/123) MENU Broadcasting Audio Options Try now You can select an audio option suitable for the broadcast content. ● Audio Language Changes the default audio languages. – Primary Audio: Sets the primary audio language. – Secondary Audio: Sets the secondary audio language.
  • Page 122: Using The Channel Settings

    Using the Channel Settings Setting the country (area) (MENU/123) MENU Broadcasting Channel Settings Country (Area) You can select your country so that the TV can correctly auto-tune the broadcasting channels. Enter your PIN number. Change your area. To change the country for digital channels, select Digital Channel.
  • Page 123: Fine-tuning The Screen

    Tuning analogue channels (MENU/123) MENU Broadcasting Channel Settings Manual Tuning Analogue Channel Tuning Select and configure Programme, Colour System, Sound System, Channel, and Search to scan for analogue channels. Then, select Store to store the scanned channels in the TV. "...
  • Page 124: Transferring Channel List

    Transferring channel list (MENU/123) MENU Broadcasting Channel Settings Transfer Channel List You can import or export the channel list to a USB storage. ● Import from USB: Imports channel list from a USB storage. ● Export to USB: Exports channel list saved in the TV to a USB storage. "...
  • Page 125: Setting Satellite System

    Setting satellite system (MENU/123) MENU Broadcasting Channel Settings Satellite System You can configure a set of satellite dish settings before performing a channel scan. " This function is only available on certain models in specific geographical areas. Changing teletext language (MENU/123) MENU Broadcasting...
  • Page 126: Choosing A Picture Mode

    Adjusting the Picture Quality Choosing a picture mode (MENU/123) MENU Picture Picture Mode Try now You can select the picture mode that provides the best viewing experience. ● Dynamic Makes the picture clearer when the ambient lighting is so bright that it makes the picture difficult to see.
  • Page 127 Adjusting the picture quality (MENU/123) MENU Picture You can adjust the following picture quality settings manually for each combination of an input source and picture mode. ● Backlight Try now Adjusts the brightness of individual pixels. Decrease this brightness to reduce power consumption.
  • Page 128: Adjusting Advanced Settings

    Adjusting advanced settings (MENU/123) MENU Picture Advanced Settings Try now You can fine-tune how images are displayed on the TV screen for the Standard and Movie picture modes. ● Dynamic Contrast Try now Automatically adjusts the screen contrast for an optimal contrast setting. ●...
  • Page 129: Adjusting Picture Options

    ● White Balance Try now Adjusts the colour temperature of the picture to make white objects look white and the overall picture appear natural. – Point: Allows you to adjust red, green, and blue luminosity with the offset menu and brightness with the gain menu.
  • Page 130 ● Digital Clean View Try now Reduces static and ghosting caused by a weak signal. When you select Auto Visualisation, it displays the signal strength on the bottom of the screen. Green indicates the best possible signal. " This function is available for analogue channels only. ●...
  • Page 131 ● Film Mode Try now Optimises the picture quality for movies. " This function is only available when the input signal is TV, AV, Component (480i, 1080i), or HDMI (1080i). ● Analogue Clean View Reduces noise in the form of a diagonal line that occurs due to interferences between signals. "...
  • Page 132: Viewing In 3d

    MENU Picture You can view 3D media content and broadcasts. To view 3D content, you need to wear current Samsung 3D Active Glasses. IR-type Samsung 3D Active Glasses and third-party 3D glasses are not supported. " This function is only available on certain models in specific geographical areas.
  • Page 133 When the TV is connected to a computer: " The supported resolutions vary for each mode. For more information, refer to "Supported Resolutions for 3D Modes." The ideal viewing distance is three times the height of the screen or more. 3D images may not appear if you do not adhere to the recommended viewing angle or distance.
  • Page 134: Adjusting 3d Effects

    Adjusting 3D effects (MENU/123) MENU Picture You can configure the viewpoint, depth, and other 3D settings for a custom viewing experience. " All 3D effects with the exception of 3D Auto View can only be used while watching 3D content. ●...
  • Page 135: Picture Support Functions

    Picture Support Functions Viewing a picture-in-picture (PIP) (MENU/123) MENU Picture Try now While viewing video from an external device such as a Blu-ray player on the main screen, you can view a TV broadcast in a picture-in-picture (PIP) window. ● Activates/deactivates PIP.
  • Page 136: Changing The Picture Size And Position

    Changing the picture size and position Changing the picture size (MENU/123) MENU Picture Picture Size Picture Size Try now You can change the size of the picture displayed on the TV screen. ● 16:9 Sets the picture size to the 16:9 wide screen format. ●...
  • Page 137 Changing the picture size in 4:3 or Screen Fit mode (MENU/123) MENU Picture Picture Size 4:3 Screen Size You can select a picture size suitable for your geographical area while you are watching TV in the Fit to screen mode. The supported screen sizes differ with the country and this function allows you to adjust the picture size in this case.
  • Page 138: Listening To Audio Only (picture Off)

    Listening to audio only (Picture Off) (MENU/123) MENU Picture Picture Off Try now You can turn off the screen and play only the audio through the speakers. To turn the screen back on, press any button other than the Power and Volume buttons. Resetting the picture mode settings (MENU/123) MENU...
  • Page 139: Adjusting The Sound Quality

    Adjusting the Sound Quality Choosing a sound mode (MENU/123) MENU Sound Sound Mode Try now You can select a sound mode to optimise your listening experience. ● Standard Is the default mode suitable for most environments. ● Music Emphasises music instead of voices. ●...
  • Page 140: Applying Sound Effects

    Applying sound effects (MENU/123) MENU Sound Sound Effect Try now You can apply sound effects to alter how the TV emits sound. ● Virtual Surround Try now Produces sound that makes you feel like you are sitting in a movie theatre or concert hall. ●...
  • Page 141: Using The Sound Support Functions

    MENU Sound Speaker Settings TV SoundConnect You can connect Samsung Bluetooth audio devices to the TV. They must be paired using the TV's Bluetooth function. For more information on pairing, refer to the Samsung Bluetooth audio device's operating manual. "...
  • Page 142: Listening To The Tv Through Bluetooth Headphones

    Listening to the TV through Bluetooth headphones (MENU/123) MENU Sound Speaker Settings Bluetooth Headphones You can connect Bluetooth headphones to the TV. They must be paired using the TV's Bluetooth function. For more information on pairing, refer to the Bluetooth Headphone's operating manual. "...
  • Page 143: Listening To Tv Sound Through A Samsung Multiroom Link Compatible Speaker

    Sound Speaker Settings Multiroom Link Multiroom Link Settings You can connect a Samsung Multiroom Link compatible speaker to the TV to enjoy a richer sound. ● Settings Sets the Samsung Multiroom Link compatible speaker(s) to one of the following options.
  • Page 144 You can hear the selected audio while you are using the Multi-Link Screen and you can hear the other screen's audio through the Bluetooth headphones. " For more information, refer to the Multiroom Link manual on the Samsung web site. (www.samsung.com SUPPORT Manuals & Downloads)
  • Page 145: Enabling Digital Audio Output

    Enabling digital audio output (MENU/123) MENU Sound Additional Settings Try now Since this Smart TV is Sony/Philips Digital Interface Format (S/PDIF)-enabled, you can make the TV provide digital audio output to various digital audio devices, such as speakers, A/V receivers, and home theatres, by adjusting the following settings.
  • Page 146: Listening To 3d Audio In 3d Mode

    ● HD Audio Provides the TV sound resampled at HD audio quality. " Standard audio signals are sampled at 48 kHz while HD audio signals are sampled at 96 kHz. " Some S/PDIF receivers may not be compatible. For incompatible receivers, deactivate this mode and use normal audio mode instead.
  • Page 147: Setting The Time And Using The Timer

    System Time Clock Try now You can set the clock manually or automatically. To view the time after the clock is set: – Samsung Smart Control: Press the MENU/123 button, and then select INFO on the On-screen Remote. – Standard remote control: Press the INFO button.
  • Page 148: Setting The Clock Manually

    Setting the clock manually (MENU/123) MENU System Time Clock Clock Set Try now You can set the clock manually. Set Clock Mode to Manual, and then input present date and time. Setting the clock automatically (MENU/123) MENU System Time Clock Time Zone Selects your time zone.
  • Page 149: Using The Timers

    Using the timers Using the sleep timer (MENU/123) MENU System Time Sleep Timer Try now You can use this function to automatically shut off the TV after a pre-configured period of time. You can set the timer for 30 minute increments, for up to 3 hours. Turning on the TV using the on timer (MENU/123) MENU...
  • Page 150 ● Music Photo Allows you to specify a USB device folder containing music files in the music field and/or a folder containing photos in the photo field, when Source is set to USB. If you select both a folder that contains music files and a folder that contains photo files, the TV plays the music files and displays the photos at the same time.
  • Page 151: Using The Screen Burn Protection And Energy Saving Functions

    Using the Screen Burn Protection and Energy Saving Functions Preventing screen burn (MENU/123) MENU System Auto Protection Time Try now You can use the Screen Burn Protection function to protect the screen. Still images can leave burned- in after-images if left on the screen for a long period of time. Select a time setting from the list. If a still image is shown on the screen for longer than the time that you selected, the TV automatically activates the Screen Burn Protection function.
  • Page 152 ● Energy Saving Try now Allows you to select a brightness setting from the list to reduce the TV's power consumption. ● Eco Sensor Try now Automatically adjusts the brightness level of the TV, according to the ambient light level, to reduce power consumption.
  • Page 153: Setting Up Anynet+ (hdmi-cec)

    Using Anynet+ (HDMI-CEC) You can use the TV's remote control to control external devices that are connected to the TV by an HDMI cable and that support Anynet+ (HDMI-CEC). Note that you can only set up and operate Anynet+ (HDMI-CEC) with the remote control. Setting up Anynet+ (HDMI-CEC) (MENU/123) MENU...
  • Page 154 Using Anynet+ (HDMI-CEC) Selecting an external device After connecting external devices to the TV, select (MENU/123) MENU System Anynet+ (HDMI- CEC) Search for Devices. The TV displays a list of Anynet+ (HDMI-CEC)-compliant devices that you can set up as Anynet+ (HDMI-CEC)-enabled devices (i.e., devices that can be controlled with the TV's remote control).
  • Page 155 Read before connecting an Anynet+ (HDMI-CEC) " You can configure the TV's universal remote control to control third-party cable boxes, Blu-ray players, and home theatres that do not support HDMI-CEC. For more information, refer to "Controlling External Devices with the TV Remote - Using the Universal Remote." "...
  • Page 156: Updating The Tv's Software

    Updating the TV’s Software (MENU/123) MENU Support Software Update Try now You can view your TV’s software version and update it if necessary. Updating the TV’s software to the latest version (MENU/123) MENU Support Software Update Update now Try now You can update your TV’s software by downloading the update from the Internet directly to your TV or copying the update from a USB device that contains it to your TV.
  • Page 157: Protecting The Tv From Hacking And Malicious Code

    Protecting the TV from Hacking and Malicious Code (MENU/123) MENU System Smart Security Try now You can use Smart Security to protect the TV from hacking and malicious code when connected to the Internet. Checking the TV and connected storage for malicious code (MENU/123) MENU System...
  • Page 158: Configuring Additional Functions

    Configuring additional functions (MENU/123) MENU System Smart Security Settings Try now You can scan your TV against viruses or activate additional security functions, for example, the network security function. ● Antivirus Monitors the TV in real-time to prevent viruses from infecting the TV. ●...
  • Page 159: Using Other Functions

    Menu Language screen. English is always supported. " Voice Guide is set to On, the Samsung Smart Control's motion sensor does not work. To use the motion sensitivity sensor, set Voice Guide to Off. " Voice Guide is set to On, the Motion Control function is disabled. To enable this function again, set...
  • Page 160: Adjusting The Menu Transparency

    Changing the volume, speed and pitch of the Voice Guide You can configure the volume, speed, pitch and level of the Voice Guide. ● Volume Changes the Voice Guide's volume level. ● Pitch Tunes the pitch of the Voice Guide. ●...
  • Page 161: Learning About The Remote Control (for The Visually Impaired)

    Learning about the remote control (for the visually impaired) (MENU/123) MENU Support e-Manual Learn About your Remote Control Try now This function helps individuals with a visual impairment to learn the positions of the buttons on the remote control. When this function is activated, press a button on the remote control and the TV tells you its name.
  • Page 162: Setting Up A Password

    Try now You can view the list of event messages generated by the TV. Notifications appear on the screen when events such as an update release for an app or Samsung Account login/logout occurs. " To delete all notifications, select Delete All.
  • Page 163: Richer Colours And Superior Picture Quality (bd Wise)

    System General BD Wise Try now You can enhance colours and picture quality if you connect a Samsung DVD player, Blu-ray player, or home theatre system that supports Wise. When BD Wise is enabled, it automatically optimises the TV's resolution.
  • Page 164: Enabling The Tv To Boot Faster

    Enabling the TV to boot faster (MENU/123) MENU System General Samsung Instant On Try now You can set Samsung Instant On so that the TV boots up faster. " When Samsung Instant On is set to On, the use history of the apps that you used on the TV may be stored in the TV.
  • Page 165: Restoring The Tv To The Factory Settings

    Restoring the TV to the factory settings (MENU/123) MENU Support Self Diagnosis Reset Try now You can restore all TV settings (excluding the Internet and network settings) to the factory defaults. Select Reset. The security PIN entry window appears. Enter the security PIN and select Yes. All settings are then reset. The TV turns off and on again automatically and displays the Setup screen.
  • Page 166: Enabling/ Disabling Data Service Function (hbbtv)

    Enabling/ Disabling Data Service function (HbbTV) " In some countries, HbbTV is a data service. " This function is not available on certain models in specific geographical areas. " Some broadcasting may not support the HbbTV. To use HbbTV, download, install and run HbbTV Widget from Apps, then follow the instructions on the screen.
  • Page 167: Connecting To A Tv Viewing Card Slot

    Connecting to a TV Viewing Card slot " This function is not available on certain models in specific geographical areas. To connect the CI CARD Adapter, follow these steps: " We recommend attaching the adapter before installing the wall mount, or inserting the “CI or CI+ CARD”. "...
  • Page 168 Using the “CI or CI+ CARD” To watch paid channels, the “CI or CI+ CARD” must be inserted. ● If you don’t insert the “CI or CI+ CARD”, some channels will display the message “Scrambled Signal”. ● The pairing information containing a telephone number, the “CI or CI+ CARD” ID the Host ID and other information will be displayed in about 2~3 minutes.
  • Page 169: Teletext Feature

    Teletext Feature " This function is not available on certain models in specific geographical areas. The index page of the Teletext service gives you information on how to use the Service. For Teletext information to be displayed correctly, channel reception must be stable. Otherwise, information may be missing or some pages may not be displayed.
  • Page 170 Typical Teletext page Part Contents Selected page number. Broadcasting channel identity. Current page number or search indications. Date and time. Text. Status information. FASTEXT information.
  • Page 171: Getting Support

    Remote Management Try now If you need assistance with your TV, you can use this feature to let Samsung Electronics diagnose your TV remotely. You will need to read and agree to the service agreement before using this feature. A Samsung Electronics technician will then diagnose, repair, and update your TV remotely.
  • Page 172: Finding The Contact Information For Service

    Support Contact Samsung You can view the address of the Samsung website, the call centre phone number, your TV's model number, your TV's software version, the Smart Hub info, and other information you may need to get service support from a Samsung call agent or the Samsung website.
  • Page 173: There Is A Problem With The Picture

    Pb, Pr, and Y jacks are plugged into their proper connectors. If the colours on your Samsung TV are correct but just a little too dark or bright, try adjusting the following settings first.
  • Page 174 The problem Try this! If your Samsung TV appears to turn off by itself, try disabling some of the TV's energy efficiency functions. See if Sleep Timer ((MENU/123) MENU System Time Sleep Timer) has been enabled. The Sleep Timer automatically turns the Unwanted Powering TV off after a specified period of time.
  • Page 175 " If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact Samsung’s Call Centre for assistance. " If the test picture is displayed properly, there may be a problem with an external device. Please check the connections.
  • Page 176: I Can't Hear The Sound Clearly

    I Can't Hear the Sound Clearly Testing the sound (MENU/123) MENU Support Self Diagnosis Sound Test Try now If the TV plays the Sound Test melody without distortion, there may be a problem with an external device or the broadcast signal's strength. The problem Try this! There is no sound or...
  • Page 177: I Can't See 3d Images Clearly

    Try now If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact Samsung’s Call Centre for assistance. " This function is only available on certain models in specific geographical areas.
  • Page 178: There Is A Problem With The Broadcast

    There Is a Problem with the Broadcast The problem Try this! ● Confirm that the coaxial cable is securely connected to the TV. ● Run Setup ((MENU/123) MENU System Setup) or Auto Tuning The TV is not receiving ((MENU/123) MENU Broadcasting Auto Tuning).
  • Page 179: I Can't Connect To The Internet

    I Can't Connect to the Internet The problem Try this! The wireless network Confirm your wireless modem/router is on and connected to the Internet. connection failed. Check the network connection status ((MENU/123) MENU Network The software update Network Status). over the Internet has If the TV is not connected to a network, connect to a network.
  • Page 180: Anynet+ (hdmi-cec) Isn't Working

    Anynet+ (HDMI-CEC) Isn't Working The problem Try this! Confirm that the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only. Check if the power cord of the Anynet+ device is properly connected. Check the cable connections of the Anynet+ device. Go to Anynet+ (HDMI-CEC) ((MENU/123)
  • Page 181: I Have Trouble Launching/using Apps

    Diagnosis Reset Resets all Smart Hub settings to their factory defaults and (MENU/123) MENU Resetting Smart deletes all information related to Samsung accounts, linked Smart Hub Reset service accounts, Smart Hub service agreements, and Smart Hub Smart Hub applications.
  • Page 182: Other Issues

    Other Issues The problem Try this! Watching TV for an extended period of time causes the panel to generate heat. The heat from the panel is dissipated through internal vents running along the top of the TV. The bottom, however, may feel hot to the touch after extended The TV is hot.
  • Page 183 The problem Try this! Broadcasting is only available when the Source is set to TV. Broadcasting menu cannot be accessed while you watch TV using a cable Broadcasting option box or satellite receiver. has been deactivated. Broadcasting menu cannot be accessed while a recording is in progress or the timeshift function is running.
  • Page 184: Before Using The Recording And Timeshift Functions

    Before Using the Recording and Timeshift Functions " This function is not available on certain models in specific geographical areas. Before using the recording and Schedule Recording functions ● To set up a Schedule Recording, you must first set the TV's clock. Set the Clock ((MENU/123) MENU...
  • Page 185 ● Schedule Recording requires at least 100MB of free space on the USB storage device. Recording will stop if the available storage space falls below 50MB while recording is in progress. ● If the available storage space falls below 500MB while both the Schedule Recording and Timeshift functions are in progress, only the recording will stop.
  • Page 186: Before Using The Timeshift Function

    Before using the Timeshift function ● A USB hard drive with a speed of 5,400 rpm or above is recommended. However, RAID-type USB hard drives are not supported. ● USB memory sticks or flash drives are not supported. ● The total recording capacity may differ with the amount of available hard drive space and the recording quality level.
  • Page 187: Read Before Using 3d Mode

    Read Before Using 3D Mode " This function is only available on certain models in specific geographical areas. 3D precautions Warning ● When viewing a 3D video under a fluorescent lamp (50 Hz – 60 Hz) or 3-wavelength lamp, you may notice a small amount of screen flickering.
  • Page 188 ● Ensure you are within the working distance of the glasses when you view a 3D video. " The images may not be viewable in 3D if you move outside of the working distance for 3 seconds. " If the 3D glasses are moved outside of their working distance, the signal from the TV will disconnect and the glasses’...
  • Page 189 Caution IMPORTANT HEALTH AND SAFETY INFORMATION FOR 3D IMAGES. READ THE FOLLOWING CAUTIONS BEFORE YOU OR YOUR CHILD USE THE 3D FUNCTION. ● Adults should frequently check on children who are using the 3D function. If there are any complaints of tired eyes, headaches, dizziness, or nausea, stop the child from viewing the 3D TV and ensure that they rest.
  • Page 190 Safety precautions The following safety instructions are given to ensure your personal safety and prevent property damage. Please read the following to ensure the proper use of the product. ● Do not place the product in a location exposed to direct sunlight, heat, fire, or water. Exposure may result in a product malfunction or fire.
  • Page 191 ● Do not disassemble, or attempt to repair or modify your 3D active glasses by yourself. ● Be careful not to let the temple ends of the 3D active glasses harm your eye. ● Do not sleep with the 3D glasses on. You can break the arms. ●...
  • Page 192: S Recommendation Disclaimer

    Strong regional accents may not be recognised. Certain Samsung Smart TV features may not be available if you do not give your expressed consent to the collection and use of personal information.
  • Page 193: Supported Resolutions For 3d Modes

    Supported Resolutions for 3D Modes " These specifications apply to the 16:9 display ratio only. " This function is only available on certain models in specific geographical areas. HDMI ● 3D Mode: (L/R), (T/B) Resolution Frequency (Hz) 1280 x 720p 50 / 60 1920 x 1080i 50 / 60...
  • Page 194: Component

    Component Resolution Frequency (Hz) 1280 x 720p 59.94 / 60 1920 x 1080i 59.94 / 60 1920 x 1080p 23.98 / 24 / 29.97 / 30 / 59.94 / 60 Digital channel Resolution Frequency (Hz) 1280 x 720p 59.94 / 60 1920 x 1080i 59.94 / 60 Videos/Photos...
  • Page 195: Supported Resolutions For Each Of Uhd Input Signals

    Supported Resolutions for each of UHD Input Signals ● Resolution: 3840 x 2160p, 4096 x 2160p " The HDMI connection with HDMI UHD Color set to supports up to UHD 50P/60P 4:2:0 input signals, while the HDMI connection with HDMI UHD Color set to supports up to UHD 50P/60P 4:4:4 and 4:2:2 input signals.
  • Page 196: Read Before Using Voice, Motion, Or Face Recognition

    Read Before Using Voice, Motion, or Face recognition " The Voice Recognition is only supported for the 6600 series models or higher except for 7200 series model. " Motion Control Face recognition are only supported for the 6400 series models or higher. Precautions for Voice, Motion, and Face recognition Face recognition ●...
  • Page 197: Requirements For Using Voice, Motion, Or Face Recognition

    The voice recognition rate differs with the volume/tone, pronunciation, and ambient sound environment (TV sound and ambient noise). ● Say the command 1.2m to 1.8m from the microphone on the Samsung Smart Control. The optimal volume for voice commands is between 75 dB and 80 dB.
  • Page 198 Requirements for Using Motion Recognition ● Be sure to use Motion Control within recommended distances: – TV Camera (Sold Separately): between 1.5m and 3.5m ● The actual recognition range may differ with the camera angle and other factors. ● For the camera to recognise movement, you must stand out from the background. ●...
  • Page 199 Keep your expression as neutral as possible. In addition, keep your mouth closed and as neutral as possible. – When you log into your Samsung account, your facial expression must be the same as the facial expression you had when you registered.
  • Page 200: Read Before Using Apps

    Read Before Using Apps ● Due to the product characteristics featured on the Samsung Smart Hub, as well as limitations in available content, certain features, applications, and services may not be available on all devices or in all territories. Some Smart Hub features may also require additional peripheral devices or membership fees.
  • Page 201: Read Before Using The Web Browser

    Read Before Using the Web Browser ● The browsing screen may differ from the one on your computer. ● The Web Browser is not compatible with Java applications. ● You cannot download files. If you attempt to download a file, you will receive an error message instead.
  • Page 202 ● When composing an email or a simple message, certain functions such as the font size and colour selection may not be available. ● There is a limit to the number of bookmarks and the size of the log file that can be saved. ●...
  • Page 203: Read Before Playing Photo, Videos, Or Music Files

    Read Before Playing Photo, Videos, or Music Files Limitations on use of Photo, Videos, and Music files ● The TV supports MSC (Mass Storage Class) USB devices only. MSC is a class designation for mass storage devices. Types of MSC devices include external hard drives, flash card readers, and digital cameras.
  • Page 204: Supported External Subtitles

    Supported external subtitles Name Format MPEG-4 Timed text .ttxt SAMI .smi SubRip .srt SubViewer 2.0 .sub Micro DVD .sub or .txt SubStation Alpha .ssa Advanced SubStation Alpha .ass Powerdivx .psb SMPTE-TT Text .xml Supported internal subtitles Name Container Xsub SubStation Alpha Advanced SubStation Alpha SubRip VobSub...
  • Page 205: Supported Image Formats And Resolutions

    Supported image formats and resolutions File extension Format Resolution *.jpg JPEG 15360 x 8640 *.jpeg *.png 4096 x 4096 *.bmp 4096 x 4096 *.mpo 15360 x 8640 Supported music formats and codecs File Format Codec Note extension *.mp3 MPEG MPEG1 Audio Layer 3 *.m4a *.mpa MPEG4...
  • Page 206: Supported Video Codecs

    Supported video codecs File Frame rate Bitrate Container Video codecs Resolution Audio codecs format (fps) (Mbps) 4096x2160: 24 H.264 BP/MP/HP 3840x2160: 30 HEVC (H.265 - Main, Main10, 4096x2160 Main4:2:2 10) *.avi Motion JPEG *.mkv *.asf *.wmv *.mp4 DivX 3.11/4/5/6 *.mov *.3gp Dolby Digital MPEG4 SP/ASP...
  • Page 207 Other restrictions ● Codecs may not function properly if there is a problem with the content. ● Video content does not play or does not play correctly if there is an error in the content or container. ● Sound or video may not work if they have standard bit rates/frame rates above the TV’s compatibility ratings.
  • Page 208 Audio decoders ● WMA 10 Pro supports up to 5.1 channels. Supports up to the M2 profile. WMA lossless audio is not supported. ● QCELP and AMR NB/WB are not supported. ● Vorbis is supported for up to 5.1 channels. ●...
  • Page 209: Read After Installing The Tv

    Read After Installing the TV Picture sizes and input signals Picture Size setting is applied to the current source. The applied Picture Size will remain in effect whenever you select that source unless you change it. Input signal Picture size Component 16:9, Zoom, Custom, 4:3 Component (1080i, 1080p)
  • Page 210: Installing An Anti-theft Lock

    Read before setting up a wireless Internet connection Precautions for wireless Internet ● This TV supports the IEEE 802.11a/b/g/n/ac communication protocols. Samsung recommends using IEEE 802.11n. Video files stored on a device connected to the TV via Home Network may not play back smoothly.
  • Page 211 – Encryption Types: WEP, TKIP, AES ● In compliance with the newest Wi-Fi certification specifications, Samsung TVs do not support WEP or TKIP security encryption in networks running in the 802.11n mode. ● If the wireless router supports WPS (Wi-Fi Protected Setup), you can connect the TV to your network using PBC (Push Button Configuration) or a PIN (Personal Identification Number).
  • Page 212: Read Before Connecting A Computer (supported Resolutions)

    Read Before Connecting a Computer (Supported Resolutions) When you connect your TV to a computer, set the computer's video card to one of the standard resolutions listed in the tables below or on the next page. The TV will automatically adjust to the resolution you choose.
  • Page 213: Vesa Dmt

    VESA DMT Horizontal Vertical Polarity Resolution Clock frequency frequency frequency Display format (horizontal / (Dots x lines) (MHz) vertical) (KHz) (Hz) 640 x 480 60 Hz 31.469 59.940 25.175 - / - 640 x 480 72 Hz 37.861 72.809 31.500 - / - 640 x 480 75 Hz...
  • Page 214: Supported Resolutions For Video Signals

    Supported Resolutions for Video Signals CEA-861 Horizontal Vertical Polarity Resolution Clock frequency Display frequency frequency (horizontal / format (Dots x lines) (MHz) vertical) (KHz) (Hz) 720 (1440) x 480i 60 Hz 15.734 59.940 27.000 - / - 720 (1440) x 576i 50 Hz 15.625 50.000...
  • Page 215: Read Before Using Bluetooth Devices

    Read Before Using Bluetooth Devices Restrictions on using Bluetooth ● The Samsung Bluetooth Speaker is only available when a device is supporting SoundConnect. ● You can't use Bluetooth Devices, Speaker Select ((MENU/123) MENU Sound Speaker Settings Speaker Select) and Surround features simultaneously.
  • Page 216: Licence

    Licence This DivX Certified® device has passed rigorous testing to ensure it plays DivX® video. To play purchased DivX movies, first register your device at vod.divx.com. Find your registration code in the DivX VOD section of your device setup menu. DivX Certified®...
  • Page 217 The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries. Open Source License Notice Open Source used in this product can be found on the following webpage. (http://opensource.samsung.com) Open Source License Notice is written only English.
  • Page 218: Glossary

    Glossary ● 480i / 480p / 720p / 1080i / 1080p Generally refers to the number of effective scanning lines that determines the screen's resolution. There are two scanning methods: interlaced and progressive. – Scanning Sequential projection of pixels to form images. The higher the number of pixels, the clearer and more vivid the images.
  • Page 219 ● ARC (Audio Return Channel) ARC lets the TV output digital sound to an audio device and input digital sound from the same audio device through one HDMI cable. However, ARC is only available through the HDMI (ARC) port and only when the TV is connected to an ARC-enabled AV receiver. ●...
  • Page 220 ● Bluetooth Bluetooth is a short-distance wireless communication protocol allowing information exchange between connected mobile phones, laptops, earphones and headphones with Bluetooth- compatible devices. It is mostly used for low-power consuming wireless connections within a very short-distance of 10m. ● Ethernet Ethernet is a LAN (Local Area Network) that uses coaxial cables standardised by the IEEE.

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  • talal saud alshammari May 27, 2018 03:17:
    There is a defect in the visual presentati​on is not clear as visual vision of the absence

    T​o communicat​e with me I am reporting the problem of two TVs samsung tel: 60696090BN​59-01198Q