Canon MX720 Series Online Manual page 150

6. Make sure that all the jammed paper is removed.
If the paper is torn, a piece of paper may remain inside the machine. Check the following and remove
the piece of paper if it remains.
• Does the piece of paper remain under the print head holder?
• Does the little piece of paper remain inside the machine?
• Does the piece of paper remain in the right side or the left side space (C) inside the machine?
7. Close the ink cover and the document cover.
All print jobs in the queue are canceled. Reprint if necessary.
Note
When reloading the paper, confirm that you are using the paper suited for printing and are
loading it correctly. If the message about paper jam is displayed on the LCD of the machine or on
the computer screen when you resume printing after removing all the jammed paper, a piece of
paper may remain inside the machine. In this case, confirm that no piece of paper remains inside
the machine.
If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues
after removing the paper, contact the service center.