Troubleshooting - Hisense RF697N4ZS1 User's Operation Manual

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Interior cleaning
You should clean the appliance interior regularly.
It will be easier to clean when food stocks are low.
Wipe the inside of the fridge freezer with a weak
solution of bicarbonate of soda, and then rinse
with warm water using a wrung-out sponge or
cloth. Wipe completely dry before replacing the
shelves and baskets. Thoroughly dry all surfaces
and removable parts.
Although this appliance automatically defrosts, a
layer of frost may occur on the freezer
compartment's interior walls if the freezer door is
opened frequently or kept open too long. If the
frost is too thick, choose a time when the supply
of food stocks are low and proceed as follows:
1. Remove existing food and accessories baskets,
unplug the appliance from the mains power and
leave the doors open. Ventilate the room
thoroughly to accelerate the thawing process.
2. When defrosting is completed, clean your
freezer as described above.
If the appliance is does not automatically defrost,
frost will occur in certain areas in the freezer
compartment after a period of use. This frost can
be scraped away by using a plastic scraper.
NEVER use a metal or sharp instrument.
However, complete defrosting will become
necessary approximately four times per year, or if
the frost layer exceeds 4mm (1/4") affecting the
system efficiency. Complete defrosting should be
carried out if the frost cannot be scraped away, or
if it begins to interfere with the food storage.
Choose a time when the supply of food is low and
proceed as follows:
1 Remove existing food and accessories, unplug

Troubleshooting

If you experience a problem with your appliance or are concerned that the appliance is not functioning
correctly, you can carry out some easy checks before calling for service, please see below. You can carry
out some easy checks according to this section before calling for service.
Warning! Don't try to repair the appliance yourself. If the problem persists after you have made the
checks mentioned below, contact a qualified electrician, authorized service engineer or the shop where
the appliance from the mains power and leave
the doors open. Ventilate the room thoroughly to
accelerate the thawing process.
2 Scrape away as much frost as possible using
the plastic scraper (scraper not included).
3 If necessary, place a cloth soaked with warm
water on the frost layer's surface to accelerate
the thawing process.
4 When defrosting is completed, clean your
freezer as described - see interior cleaning.
Caution! Don't use sharp objects to remove frost
from the freezer compartment. Only after the
interior is completely dry should the appliance be
switched back on and plugged back into the
mains socket.
Door seals cleaning
Take care to keep door seals clean. Sticky food
and drinks can cause seals to stick to the cabinet
and tear when you open the door. Wash seal with
a mild detergent and warm water. Rinse and dry it
thoroughly after cleaning.
Caution! Only after the door seals are completely
dry should the appliance be powered on.
Replacing the LED light:
Warning: The LED light must not be replaced by
the user! If the LED light is damaged, contact the
customer helpline for assistance. To replace the
LED light, the below steps can be followed:
1. Unplug your appliance.
2. Remove light cover by pushing up and out.
3. Hold the LED cover with one hand and pull it
with the other hand while pressing the connector
latch.
4. Replace LED light and snap it correctly in
place.
Hisense Refrigerator
13

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