Troubleshooting - KitchenAid KDTM354E User Instructions

Cleaning Advanced Racks
(on some models)
Drain Air Gap
To clean the drain air gap
Vacation or Extended Time Without Use
To reduce the risk of property
damage
First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call,
refer to the warranty page in this manual and scan the code with your mobile device, or visit http://kitchenaid.custhelp.com. In Canada,
visit www.kitchenaid.ca (website may not be compatible with some mobile devices).
Contact us by mail with any questions or concerns at the address below:
In the U.S.A.:
KitchenAid Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
†® affresh is a registered trademark of Whirlpool, U.S.A.
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If you would like to clean hard water filming or other soil buildups from the interior
surfaces of the dishwasher, we recommend using a monthly maintenance product such
as affresh ® Dishwasher Cleaner. If you desire routine cleaning, use a soft damp cloth.
Some state or local plumbing codes require the addition of a drain air gap between a
built-in dishwasher and the home drain system. Check the drain air gap when your
dishwasher is not draining well.
The drain air gap is usually located on top of the sink or countertop near the dishwasher.
NOTE: The drain air gap is an external plumbing device that is not part of your
dishwasher. The warranty provided with your dishwasher does not cover service costs
directly associated with the cleaning or repair of the external drain air gap.
Clean the drain air gap periodically to ensure proper drainage of your dishwasher. With
most types, you lift off the chrome cover. Unscrew the plastic cap. Then check for any soil
buildup. Clean if necessary.
If you will not be using the dishwasher during the summer months, turn off the water
and power supply to the dishwasher.
Make sure the water supply lines are protected against freezing conditions. Ice
formations in the supply lines can increase water pressure and damage your
dishwasher or home. Damage from freezing is not covered by the warranty.
When storing your dishwasher in the winter, avoid water damage by having your
dishwasher winterized by authorized service personnel.

Troubleshooting

In Canada:
KitchenAid Brand Home Appliances
Whirlpool Canada LP
200 – 6750 Century Ave.
Mississauga, Ontario L5N 0B7