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Quick Reference Guide
Problem
Scanned data is
incorrectly displayed
on the host.
Although the green
and red LEDs are
on, the scanner
does not produce
the omni-directional
scan pattern.
USB or Synapse
host not functioning
properly.
If the symbol still does not scan, contact distributor or call Motorola
NOTE
Enterprise Mobility Support. See the back cover for contact
information.
Possible Causes
Scanner is not
programmed to work
with the host. Check
scanner host type
parameters or editing
options.
The scanner has gone
into the Low Power
"Motor Sleep" Mode.
Scanner does not
recognize host.
Possible Solutions
Ensure proper host is
selected.
For RS-232, ensure the
scanner's communication
parameters match the host's
settings.
For keyboard wedge, ensure
scanner is programmed with
the correct country code and
that the CAPS LOCK key is
off.
Ensure editing options (e.g.,
UPCE-to-UPCA Conversion)
are properly programmed.
Press the Volume Control &
Wakeup button to awaken the
unit.
Remove and reinsert external
power supply to force cable to
autodetect correct host.
15
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