Sony Bravia XBR-65X810C Reference Manual page 51

SONY:
Consumer Warranty
Sony of Canada Ltd. (hereinafter referred to as "Sony") hereby
warrants, subject to the terms and conditions herein set forth, this
product against defects in material and workmanship during the
specified warranty period. In the event of a defect of material or
workmanship during the specified warranty period, Sony will, without
charge for parts or labour, either repair the product, effecting all
necessary parts replacements with either new or refurbished parts,
or at Sony's sole discretion, replace the product with a refurbished
product of equal or better quality. This limited warranty is valid only
in Canada.
The Warranty Period:
1 . Labour: ONE YEAR from the date of original purchase at retail.
2. Parts: ONE YEAR (thermal head and projector lamp: 90 days) from
the date of original purchase at retail.
3. Commercial or Rental Use: NINETY DAYS parts and labour from
the date of original purchase.
Void or limited warranty:
This limited warranty is void if the product has been previously
altered, modified, repaired or serviced by anyone other than the
service facilities authorized by Sony, if the serial number on the
product has been altered or removed, or if the product has been
subject to accident, misuse, abuse, acts of God or operated contrary
to the instructions contained in the Owner's Manual. This product
is not intended for commercial or rental use. Should this product
be used for commercial or rental use, Sony's standard ninety day
commercial warranty will apply. The opinion of Sony with respect to
these matters shall be final.
Proper Delivery for Service:
The product must be shipped, freight prepaid, or delivered to one of
the nearest Sony service facilities in Canada in either its original
package or similar package affording an equal degree of protection,
and with instructions indicating a location within Canada to which
the product should be returned. The repaired product will be
returned to customer freight prepaid. Prior to shipping or delivering
the product for repair, all accessories, media and other attachments
should be removed from the product and all data and software
must be backed up. It is likely that stored data and software will be
lost, corrupted or reformatted in the course of service and Sony will
not be liable for lost, corrupted or reformatted data or software. If
more than the product is sent for repair, all items must be listed
individually on the packing slip for the shipping documentation.
Sony shall have no liability whatsoever for loss or damage to
items that are not listed on the shipping documentation. Defective
accessories should be returned to Sony as a separate repair item.
On-site service for televisions of certain dimensions may be
available to a customer living within a 50km radius of an authorized
Sony service facility, provided the residence can be accessed by
an on-road service vehicle. Please go to www.fastracservice.ca or
call1-877-899-7669 to determine if on-site service applies to your
television and residential location.
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Proof of Original Purchase:
This limited warranty applies to the product from the date of
original purchase. Therefore, the owner must furnish proof of original
purchase at retail for the consumer warranty. For the commercial
warranty, the owner must furnish proof of original purchase at retail
or from a distributor. For subsequent purchasers, the date the first
user acquired the product will apply as the original purchase.
This limited warranty does not extend to cosmetic damage,
broken or damaged casing, accessories, exposed antennas and
styluses, consumable items (such as batteries) provided with the
product, parts wearing out due to normal wear and tear, damage
caused by operation of the product with incompatible equipment
or attachments, software issues (consult the End-User License
Agreement for software terms and conditions, otherwise software
is provided "AS IS") or to products sold "AS IS". This limited warranty
does not cover regular product maintenance such as cleaning,
lubrication or evaluation.
No Other Warranties; Limitation and Exclusion of Liability:
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW,
ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR
IMPLIED, AND WHETHER ARISING BY LAW, BY STATUTE,
BY COURSE OF DEALING OR USAGE OF TRADE, INCLUDING
WITHOUT LIMITATION IMPLIED WARRANTIES OF
MERCHANTABILITY, MERCHANTABLE QUALITY AND FITNESS
FOR A PARTICULAR PURPOSE ARE DISCLAIMED. UNDER NO
CIRCUMSTANCES SHALL SONY BE LIABLE FOR AN AMOUNT
GREATER THAN THE ACTUAL PURCHASE PRICE OF THE UNIT, FOR ANY
LOSS, DAMAGE OR CORRUPTION OF DATA,
OR FOR ANY SPECIAL INCIDENTAL OR CONSEQUENTIAL
DAMAGES SUSTAINED IN CONNECTION WITH SAID UNIT
AND SONY NEITHER ASSUMES NOR AUTHORIZES ANY
REPRESENTATIVE OR OTHER PERSON TO ASSUME FOR IT
ANY OBLIGATION OR LIABLILITY OTHER THAN SUCH AS IS
EXPRESSLY SET FORTH HEREIN.
Product Registration and Customer Support:
Thank you for choosing a Sony product. At Sony, we strive to create
products of the highest quality to enhance your experience and
enjoyment. To provide the best support for your product, we request
that you complete a product registration form at www.Sony.ca/
registration within ninety (90) days of purchase.
For service assistance, product information, product registration
or to locate an authorized service facility please go to www.
fastracservice.ca, or call: 1-877-899-7669.
For information about a Sony Care Extended Warranty, please call
1-800-773-9667.
For online product support and updates at any time, please visit:
www.sony.ca/support, or call the Sony Customer Information Centre
at 1-877-899-7669.
Printed in U.S.A.