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The audio function does not work.
Picture OK but no sound
No output from one of the speakers
Unusual sound from Inside the TV
No sound when connecting HDMI
Audio noise
Password
Lost password
There is a problem in VGA mode.
The signal is out of range (Invalid
format)
Vertical bar or stripe on background
& Horizontal Noise & Incorrect
position
Screen colour is unstable or single
colour
FAQs (Frequently Asked Questions)
Why have I lost some/all of my
channels?
Why do I get 'blocking' on my digital
picture?
Can I watch Freeview using a
portable set-top aerial?
What type of aerial do I need?
VOL
buttons on the right side of the front panel or the VOL
•
Press the
buttons on the remote control.
•
Sound muted? Press the
button.
•
Try another channel. The problem may be caused by the broadcaster.
Balance settings in the Sound menu.
•
Adjust the
•
A change in ambient humidity or temperature may result in an unusual noise when
the TV is switched on or off and does not indicate a fault with the TV.
•
Check if the input source is
HDMI1 / HDMI2 / HDMI3.
•
Keep the RF coaxial cable away from the other connected cables.
Parental setting in the Parental menu, then enter the following master
•
Select the
password "8087". The master password clears your previous password and allows
you to enter a new password.
•
Adjust resolution, horizontal frequency, or vertical frequency.
•
Use Auto configure or adjust clock, phase, or H/V position.
•
Check the signal cable.
•
Reinstall the PC video card.
•
It happens sometimes, if you have a weak signal. Usually it just means you'll need
to rescan your digital box or TV. Don't worry, it easy to do. And once you've done it,
you should get all the Freeview channels available to you. If problems persist you
may need to get your aerial checked. Talk to your retailer or contact your local aerial
installer.
•
In most cases, blocking is caused by a reception problem - either the signal is too
weak or there is some kind of interference. Talk to your retailer or contact your local
aerial installer.
•
Blocking can also be caused by a digital signal that is too strong. If you are still
experiencing blocking and the signal is strong, consult your local aerial installer for
advice.
•
Some, but only a few, homes may be able to use a set top aerial. However, for a
much better reception, we strongly recommend that you use a rooftop aerial.
•
If you do not have access to a rooftop aerial - for example, if you rent a flat and the
aerial is the responsibility of your landlord, or if you're using a second TV in the
bedroom and don't want the hassle and expense of using extension cables - a set-
top aerial may be your only option.
•
If you are installing a new aerial, we recommend a wideband rooftop aerial rather
than a loft aerial. Loft aerials generally receive a weaker digital signal and are more
likely to get interference from other electrical devices in the home. We suggest you
have an aerial survey done before getting an aerial upgrade.
•
Talk to your retailer or contact your local aerial installer.
GB-39
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