Aastra BusinessPhone Installation Instructions Manual
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Aastra BusinessPhone Installation Instructions Manual

Aastra BusinessPhone Installation Instructions Manual

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Prepared (also subject responsible if other)
Mario PRANZL
Approved
Ulf SÖDERMARK
Checked
Installation Instruction
ISDN SIP Gateway
BusinessPhone
INSTALLATION INSTRUCTION
No.
6/1537-ASB 150 02 Uen
Date
2012-02-16
for
Rev
Reference
H
1 (50)

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Summary of Contents for Aastra BusinessPhone

  • Page 1 INSTALLATION INSTRUCTION 1 (50) Prepared (also subject responsible if other) Mario PRANZL 6/1537-ASB 150 02 Uen Approved Checked Date Reference Ulf SÖDERMARK 2012-02-16 Installation Instruction ISDN SIP Gateway BusinessPhone...
  • Page 2 The contents of this document are subject to revision without notice due to continued progress in methodology, design and manufacturing. Aastra shall have no liability for any error or damage of any kind resulting from the use of this document.

  • Page 3: Table Of Contents

    Set Date and Time....................10 Set IP Settings......................11 ISDN SIP Gateway installation................12 BusinessPhone configuration to ISDN SIP GW ............12 ISDN SIP GW configuration to BusinessPhone ............13 ISDN SIP GW configuration to SIP Operator (Per Gateway)........19 ISDN SIP GW configuration to SIP Operator (Per Endpoint)........31 Calling number adaptation ..................38...

  • Page 4: Introduction

    GateWay. It describes how to configure the different systems using an ISDN link. BusinessPhone overview The BusinessPhone communication platforms offer large system capabilities in a package that is cost effective for organizations requiring between 8 and 300 extensions. The system provides...

  • Page 5: Hardware

    Figure 1 Front Panel Modules The components in the figure are: ISDN module(s) for BRI, E1 or T1. These modules are used for connecting to BusinessPhone. CPU module with Ethernet Connectors The Ethernet Port 1 is used to connect to network.

  • Page 6: Rear View

    INSTALLATION INSTRUCTION 6 (50) Prepared (also subject responsible if other) Mario PRANZL 6/1537-ASB 150 02 Uen Approved Checked Date Reference Ulf SÖDERMARK 2012-02-16 Rear View This schematic shows the SIP GW rear side: On the rear side is the power connector (100-240VAC, 0,5A, 50-60Hz) and ESD / Earth connection.

  • Page 7: Basic Network Data

    INSTALLATION INSTRUCTION 7 (50) Prepared (also subject responsible if other) Mario PRANZL 6/1537-ASB 150 02 Uen Approved Checked Date Reference Ulf SÖDERMARK 2012-02-16 Basic Network Data The following network data is required (from customer’s network admin) to start the configuration on customer’s network: •...
  • Page 8 INSTALLATION INSTRUCTION 8 (50) Prepared (also subject responsible if other) Mario PRANZL 6/1537-ASB 150 02 Uen Approved Checked Date Reference Ulf SÖDERMARK 2012-02-16 Factory default settings of the ISDN SIP GW: • IP Address: 10.1.10.10 • Subnet Mask: 255.255.0.0 • User name: Admin •...

  • Page 9: Software Upgrade

    INSTALLATION INSTRUCTION 9 (50) Prepared (also subject responsible if other) Mario PRANZL 6/1537-ASB 150 02 Uen Approved Checked Date Reference Ulf SÖDERMARK 2012-02-16 Software Upgrade Download the latest software from the Knowledge Base and store it locally on your computer. Go to Management (Basic) / Software Upgrade / Software Upgrade Wizard and click Start Software Upgrade to upgrade the ISDN SIP GW.

  • Page 10: Set Date And Time

    INSTALLATION INSTRUCTION 10 (50) Prepared (also subject responsible if other) Mario PRANZL 6/1537-ASB 150 02 Uen Approved Checked Date Reference Ulf SÖDERMARK 2012-02-16 Set Date and Time Set the system time in ISDN SIP GW. Go to Management (Basic) / Management Configuration / Regional Settings. Update date and time and click Submit to save changes.

  • Page 11: Set Ip Settings

    INSTALLATION INSTRUCTION 11 (50) Prepared (also subject responsible if other) Mario PRANZL 6/1537-ASB 150 02 Uen Approved Checked Date Reference Ulf SÖDERMARK 2012-02-16 Set IP Settings Setup the network parameters according to customer’s network requirements. Go to Configuration (Basic) / Network Settings / IP Settings and enter: Parameter Value IP Address...

  • Page 12: Isdn Sip Gateway Installation

    Ulf SÖDERMARK 2012-02-16 ISDN SIP Gateway installation The following Figure will give you an overview how to connect BusinessPhone with the ISDN SIP GW and the ISDN SIP GW to customers LAN. BusinessPhone configuration to ISDN SIP GW Configure the BusinessPhone for an ISDN Point to Point Interface with trunks numbers and a route dependent on BRI and PRI.

  • Page 13: Isdn Sip Gw Configuration To Businessphone

    ISDN SIP GW configuration to BusinessPhone Connect with a web browser to ISDN SIP GW and log in with user name and password. Configure the following points for the ISDN connection to BusinessPhone. • Go to Configuration (Basic) / PSTN Settings / Trunk Settings and set on each ISDN...
  • Page 14 INSTALLATION INSTRUCTION 14 (50) Prepared (also subject responsible if other) Mario PRANZL 6/1537-ASB 150 02 Uen Approved Checked Date Reference Ulf SÖDERMARK 2012-02-16 PRI Modul: Parameter Value Protocol Type E1 EURO ISDN Clock Master Generated Recovered ISDN Termination Side Network side Local ISDN Ringback Tone Source Gateway Enable Receiving of Overlap Dialling...
  • Page 15 INSTALLATION INSTRUCTION 15 (50) Prepared (also subject responsible if other) Mario PRANZL 6/1537-ASB 150 02 Uen Approved Checked Date Reference Ulf SÖDERMARK 2012-02-16 • Go to Configuration (Basic) / Protocol Configuration / Trunk/IP Group / Trunk Group and set for Group Index: Parameter Value Add Phone Context as Prefix...
  • Page 16 INSTALLATION INSTRUCTION 16 (50) Prepared (also subject responsible if other) Mario PRANZL 6/1537-ASB 150 02 Uen Approved Checked Date Reference Ulf SÖDERMARK 2012-02-16 • Go to Configuration (Basic) / Protocol Configuration / Digital Gateway / Digital Gateway Parameters and set Parameter Value Default Cause Mapping From ISDN to...
  • Page 17 INSTALLATION INSTRUCTION 17 (50) Prepared (also subject responsible if other) Mario PRANZL 6/1537-ASB 150 02 Uen Approved Checked Date Reference Ulf SÖDERMARK 2012-02-16 • Go to Configuration (Full) / Protocol Configuration / SIP Advanced Parameters / Advanced Parameters and set Parameter Value Default Release Cause...
  • Page 18 INSTALLATION INSTRUCTION 18 (50) Prepared (also subject responsible if other) Mario PRANZL 6/1537-ASB 150 02 Uen Approved Checked Date Reference Ulf SÖDERMARK 2012-02-16 • Go to Configuration (Full) / TDM Configuration / TDM Bus Settings and set Parameter Value PCM Law Select ALaw TDM Bus Clock Source Internal...

  • Page 19: Isdn Sip Gw Configuration To Sip Operator (Per Gateway)

    INSTALLATION INSTRUCTION 19 (50) Prepared (also subject responsible if other) Mario PRANZL 6/1537-ASB 150 02 Uen Approved Checked Date Reference Ulf SÖDERMARK 2012-02-16 ISDN SIP GW configuration to SIP Operator (Per Gateway) Connect with a web browser to ISDN SIP GW and log in with user name and password. Configure the following points for the SIP connection to SIP Operator.
  • Page 20 INSTALLATION INSTRUCTION 20 (50) Prepared (also subject responsible if other) Mario PRANZL 6/1537-ASB 150 02 Uen Approved Checked Date Reference Ulf SÖDERMARK 2012-02-16 NTP Settings: (Network Dependent) Parameter Value (Operator Dependent) NTP Server IP Address x.x.x.x NTP UTC Offset Hours: 0, Minutes: 0 NTP Updated Interval Hours: 24, Minutes: 0 Click Submit to save the changes.
  • Page 21 INSTALLATION INSTRUCTION 21 (50) Prepared (also subject responsible if other) Mario PRANZL 6/1537-ASB 150 02 Uen Approved Checked Date Reference Ulf SÖDERMARK 2012-02-16 • Go to Configuration (Full) / Protocol Configuration / Protocol Definition / Proxy Sets Table and set Parameter Value Proxy Address...
  • Page 22 INSTALLATION INSTRUCTION 22 (50) Prepared (also subject responsible if other) Mario PRANZL 6/1537-ASB 150 02 Uen Approved Checked Date Reference Ulf SÖDERMARK 2012-02-16 • Go to Configuration (Full) / Protocol Configuration / Protocol Definition / Coders and Coder Name Packetization Time Rate Silence Suppression G.711A-low...
  • Page 23 INSTALLATION INSTRUCTION 23 (50) Prepared (also subject responsible if other) Mario PRANZL 6/1537-ASB 150 02 Uen Approved Checked Date Reference Ulf SÖDERMARK 2012-02-16 • Go to Configuration (Full) / Protocol Configuration / Protocol Definition / DTMF & Dialling and set Parameter Value Max Digits In Phone Num...
  • Page 24 INSTALLATION INSTRUCTION 24 (50) Prepared (also subject responsible if other) Mario PRANZL 6/1537-ASB 150 02 Uen Approved Checked Date Reference Ulf SÖDERMARK 2012-02-16 • Go to Configuration (Basic) / Protocol Configuration / Manipulation Tables / Source Number IP->Tel and set Dest.
  • Page 25 INSTALLATION INSTRUCTION 25 (50) Prepared (also subject responsible if other) Mario PRANZL 6/1537-ASB 150 02 Uen Approved Checked Date Reference Ulf SÖDERMARK 2012-02-16 • Go to Configuration (Basic) / Protocol Configuration / Routing Tables / IP to Trunk Group Routing and set Dest.
  • Page 26 INSTALLATION INSTRUCTION 26 (50) Prepared (also subject responsible if other) Mario PRANZL 6/1537-ASB 150 02 Uen Approved Checked Date Reference Ulf SÖDERMARK 2012-02-16 • Go to Configuration (Basic) / Protocol Configuration / Trunk/IP Group / Trunk Group Settings and set Trunk Group ID Channel Select Mode Registration Mode...
  • Page 27 INSTALLATION INSTRUCTION 27 (50) Prepared (also subject responsible if other) Mario PRANZL 6/1537-ASB 150 02 Uen Approved Checked Date Reference Ulf SÖDERMARK 2012-02-16 • Go to Configuration (Full) / Protocol Configuration / Protocol Definition / Proxy & Registration and set Parameter Value Use Default Proxy...
  • Page 28 INSTALLATION INSTRUCTION 28 (50) Prepared (also subject responsible if other) Mario PRANZL 6/1537-ASB 150 02 Uen Approved Checked Date Reference Ulf SÖDERMARK 2012-02-16 DNS Query Type A-Record Proxy DNS Query Type A-Record Registration Mode Per Gateway Click Submit to save the changes. Continue configuration before click Register here.
  • Page 29 INSTALLATION INSTRUCTION 29 (50) Prepared (also subject responsible if other) Mario PRANZL 6/1537-ASB 150 02 Uen Approved Checked Date Reference Ulf SÖDERMARK 2012-02-16 • Go to Configuration (Basic) / Protocol Configuration / SIP Advanced Parameters / Advanced Parameters and set Parameter Value Enable User-Information Usage...
  • Page 30 INSTALLATION INSTRUCTION 30 (50) Prepared (also subject responsible if other) Mario PRANZL 6/1537-ASB 150 02 Uen Approved Checked Date Reference Ulf SÖDERMARK 2012-02-16 • Go to Management (Full) / Management Configuration / Maintenance Actions and set Parameter Value Burn to FLASH Graceful Option Click Reset to save configuration in flash memory and restart the system.

  • Page 31: Isdn Sip Gw Configuration To Sip Operator (Per Endpoint)

    INSTALLATION INSTRUCTION 31 (50) Prepared (also subject responsible if other) Mario PRANZL 6/1537-ASB 150 02 Uen Approved Checked Date Reference Ulf SÖDERMARK 2012-02-16 ISDN SIP GW configuration to SIP Operator (Per Endpoint) This section is based on “4.3 ISDN SIP GW configuration to SIP Operator (Per Gateway)” and describe only the differences.
  • Page 32 INSTALLATION INSTRUCTION 32 (50) Prepared (also subject responsible if other) Mario PRANZL 6/1537-ASB 150 02 Uen Approved Checked Date Reference Ulf SÖDERMARK 2012-02-16 • Go to Configuration (Full) / Protocol Configuration / Protocol Definition / Proxy & Registration and set Parameter Value Use Default Proxy...
  • Page 33 INSTALLATION INSTRUCTION 33 (50) Prepared (also subject responsible if other) Mario PRANZL 6/1537-ASB 150 02 Uen Approved Checked Date Reference Ulf SÖDERMARK 2012-02-16 DNS Query Type A-Record Proxy DNS Query Type A-Record Registration Mode Per Endpoint Click Submit to save the changes. Continue configuration before click Register here.
  • Page 34 INSTALLATION INSTRUCTION 34 (50) Prepared (also subject responsible if other) Mario PRANZL 6/1537-ASB 150 02 Uen Approved Checked Date Reference Ulf SÖDERMARK 2012-02-16 • Go to Configuration (Basic) / Protocol Configuration / SIP Advanced Parameters / Supplementary Services and set Parameter Value Enable User-Information Usage...
  • Page 35 INSTALLATION INSTRUCTION 35 (50) Prepared (also subject responsible if other) Mario PRANZL 6/1537-ASB 150 02 Uen Approved Checked Date Reference Ulf SÖDERMARK 2012-02-16 • Create a User Information File Create a User Information File with a text editor (like Notepad) according to the table below: Item Description Max size...
  • Page 36 INSTALLATION INSTRUCTION 36 (50) Prepared (also subject responsible if other) Mario PRANZL 6/1537-ASB 150 02 Uen Approved Checked Date Reference Ulf SÖDERMARK 2012-02-16 • Go to Management (Full) / Management Configuration / Maintenance Actions and set Parameter Value Burn to FLASH Graceful Option Click Reset to save configuration in flash memory and restart the system.
  • Page 37 INSTALLATION INSTRUCTION 37 (50) Prepared (also subject responsible if other) Mario PRANZL 6/1537-ASB 150 02 Uen Approved Checked Date Reference Ulf SÖDERMARK 2012-02-16 • To delete an old User Information File go to Status&Diagnostics (Basic) / Status & Diagnostics / Device Information Click Delete to remove the User Information File form SIP GW.

  • Page 38: Calling Number Adaptation

    INSTALLATION INSTRUCTION 38 (50) Prepared (also subject responsible if other) Mario PRANZL 6/1537-ASB 150 02 Uen Approved Checked Date Reference Ulf SÖDERMARK 2012-02-16 Calling number adaptation Same operators don’t send the calling number in SIP URL field. In this case it will be necessary to change the "Calling Number"...

  • Page 39: User And Password Configuration

    INSTALLATION INSTRUCTION 39 (50) Prepared (also subject responsible if other) Mario PRANZL 6/1537-ASB 150 02 Uen Approved Checked Date Reference Ulf SÖDERMARK 2012-02-16 User and Password configuration To change the User and Password configuration go to Configuration (Full) / Security Settings / WEB User Accounts.

  • Page 40: Save And Restore System Configuration

    INSTALLATION INSTRUCTION 40 (50) Prepared (also subject responsible if other) Mario PRANZL 6/1537-ASB 150 02 Uen Approved Checked Date Reference Ulf SÖDERMARK 2012-02-16 Save and restore system configuration This chapter describes how to take a backup and restore configuration for an ISDN SIP GW. Export system configuration To export the system configuration go to Management (Basic) / Software Update / Configuration File.

  • Page 41: Appendix: Problem Handling

    INSTALLATION INSTRUCTION 41 (50) Prepared (also subject responsible if other) Mario PRANZL 6/1537-ASB 150 02 Uen Approved Checked Date Reference Ulf SÖDERMARK 2012-02-16 Appendix: Problem handling Verify the installed Firmware Version To verify the installed software version, click in the Title bar HOME. In the table General Information –...

  • Page 42: Verify Isdn Configuration

    Check in BMS that the ISDN link(s) is synchrony with ISDN SIP GW. Take a look in BMS: Maintenance / Supervisions / Link Supervisor and verify that the Link state code is 20. If the link state Code is not 20 verify the ISDN wiring and programming on BusinessPhone and ISDN SIP GW side.
  • Page 43 INSTALLATION INSTRUCTION 43 (50) Prepared (also subject responsible if other) Mario PRANZL 6/1537-ASB 150 02 Uen Approved Checked Date Reference Ulf SÖDERMARK 2012-02-16 • Check the ISDN configuration on ISDN GW as well. Click in the Title bar HOME to get the overview of the ISDN ports.

  • Page 44: Verify Lan Configuration

    INSTALLATION INSTRUCTION 44 (50) Prepared (also subject responsible if other) Mario PRANZL 6/1537-ASB 150 02 Uen Approved Checked Date Reference Ulf SÖDERMARK 2012-02-16 Verify LAN Configuration Click in the Title bar HOME to get the status of the LAN Port. The left LAN port in the CPU module should be in State Active –...

  • Page 45: Verify System Alarms

    INSTALLATION INSTRUCTION 45 (50) Prepared (also subject responsible if other) Mario PRANZL 6/1537-ASB 150 02 Uen Approved Checked Date Reference Ulf SÖDERMARK 2012-02-16 Verify System Alarms Verify the system alarms to get a hint about actual problems. Go to Status & Diagnostics (Basic) / Status & Diagnostics / Active Alarms to see the alarms.

  • Page 46: Sip Messages Analyzing

    INSTALLATION INSTRUCTION 46 (50) Prepared (also subject responsible if other) Mario PRANZL 6/1537-ASB 150 02 Uen Approved Checked Date Reference Ulf SÖDERMARK 2012-02-16 SIP messages analyzing Take a LAN trace with Wireshark (http://www.wireshark.org/) to analyse the SIP and network communication. Set in the Menu Capture / Options the network card and select all tree display options and start the trace.
  • Page 47 INSTALLATION INSTRUCTION 47 (50) Prepared (also subject responsible if other) Mario PRANZL 6/1537-ASB 150 02 Uen Approved Checked Date Reference Ulf SÖDERMARK 2012-02-16 Set a Filter in the Wireshark main window to see only messages you looking for. Typical Filters are: To analyse all messages from and to ISDN SIP GW: Filter: ip.addr==x.x.x.x (x.x.x.x = IP address of ISDN SIP GW) To analse only SIP messages:...

  • Page 48: Appendix: Cabling

    Checked Date Reference Ulf SÖDERMARK 2012-02-16 Appendix: Cabling This chapter will give you an overview about the pin out and cabling. Basic Rate Access BusinessPhone ISDN SIP GW (RJ45) T0A (A02) Rx + T0B (A04) Rx –  R0A (C02) Tx + ...

  • Page 49: Appendix: Repair Case

    INSTALLATION INSTRUCTION 49 (50) Prepared (also subject responsible if other) Mario PRANZL 6/1537-ASB 150 02 Uen Approved Checked Date Reference Ulf SÖDERMARK 2012-02-16 Appendix: Repair case It is possible to order the BRI and E1/T1 module separately for repair case: ROA 116 06/1 4x BRI module ROA 116 01/1...

  • Page 50: Appendix: Sip Installation Check List

    INSTALLATION INSTRUCTION 50 (50) Prepared (also subject responsible if other) Mario PRANZL 6/1537-ASB 150 02 Uen Approved Checked Date Reference Ulf SÖDERMARK 2012-02-16 Appendix: SIP Installation Check List Type of information Value Will Registrar be used Registrar’s IP address or Name Registrar’s Port Transport Type (UDP/TCP) Registration Time (seconds)

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