Error Handling; Troubleshooting - Sony VPL-HW65 Operating Instructions Manual

Error Handling

Troubleshooting

If the unit appears to be operating erratically, try to diagnose and correct the problem using the
following instructions. If the problem persists, consult with qualified Sony personnel.
Power
Symptom
The power is not turned
on.
The power is suddenly
turned off.
Picture
Symptom
No picture.
The picture has ghosts.
Bright or dark area of the
video appears too bright
or too dark.
The picture is too dark.
The picture is not clear.
The color of characters or
the picture is not
appropriate.
Cause and Remedy
The power may not turn on if you turn the power off with ?/
(ON/STANDBY) button and turn it on again in a short
1
time. After about 1 minute, turn the power on.
Close the lamp cover securely, then tighten the screws
securely.
Close the filter holder securely.
Check warning indicators.
Check that "Power Saving" in the Setup
"Standby."
Set "Power Saving" to "Off."
Cause and Remedy
Check that the connecting cable is connected to the external
equipment properly.
Select the input source correctly using the INPUT button.
Check that the computer signal is set for output to an
external monitor.
If the notebook computer, etc., signal is output to its display
and an external monitor, the external monitor's image may
not be displayed correctly. Set your computer to output the
signal to only an external monitor.
Video images are displayed in 3D. Watch the 3D video
images using the 3D glasses, or set "2D-3D Display Sel." to
"2D."
This symptom may occur when signal level other than those
of HDMI standard is input. Switch the output level of the
connected equipment, or switch the Dynamic Range on the
Function menu of the unit.
Adjust "Contrast" or "Brightness" on the Picture
properly.
Adjust the focus.
Condensation has accumulated on the lens. Leave the unit
for about 2 hours with the power on.
Select the desired color registration in "Panel Alignment" of
the Installation menu.
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menu is set to 30
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menu 24
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