AT&T AT3111-2 User Manual
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AT&T AT3111-2 User Manual

AT&T AT3111-2 User Manual

Dect 6.0 cordless telephone/ caller id/call waiting
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AT3111-2
DECT 6.0 cordless telephone/
caller ID/call waiting

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Summary of Contents for AT&T AT3111-2

  • Page 1 User’s manual AT3111-2 DECT 6.0 cordless telephone/ caller ID/call waiting...
  • Page 2 Please thoroughly read the user’s manual for all the feature operations and troubleshooting information necessary to install and operate your new Model #: AT3111-2 Type: DECT 6.0 cordless telephone Serial #: (found on the bottom of the telephone base) Purchase date:...
  • Page 3 The handsets provided with your AT3111-2 are automatically registered as handset 1 and handset 2. Additional handsets will be assigned numbers in the order they are registered (handset 3, handset 4 and handset 5).

  • Page 4: Parts Checklist

    Parts checklist Your telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. User’s manual AT3111-2 DECT 6.0 cordless telephone/ caller ID/call waiting User’s manual Charger for cordless handset Belt clips for...

  • Page 5: Table Of Contents

    User’s manual AT3111-2 DECT 6.0 cordless telephone/ caller ID/call waiting Table of contents Getting started Handset layout ...2 Telephone base layout ...3 Telephone base and charger installation ...4 Battery installation & charging ...5 Belt clip & optional headset ... 6 Telephone operation Handset settings ...7...

  • Page 6: Getting Started

    Getting started Handset layout 1. Earpiece 2. MENU/SELECT SKIP (page 9) 3. Headset jack (2.5mm) (page 6) 4. CID (caller ID) (page 27) PLAY (page 9) /FLASH 6. Dialing keys (0-9, *, #) 7. VOICEMAIL (page 9) 8. REDIAL/PAUSE (page 12) 9.

  • Page 7: Telephone Base Layout

    Getting started Telephone base layout 1. CHARGE light (page 34) 2. IN USE light (page 34) 3. VOICEMAIL light (page 34) 4. FIND HANDSET (page 13)

  • Page 8: Telephone Base And Charger Installation

    Getting started Telephone base and charger installation We recommend that you install the telephone base away from any electronic equipment and appliances such as personal computers, computer routers, television sets, microwave ovens, and refrigerators. Avoid excessive heat, cold, dust or moisture. When a location is selected, install the telephone base and the charger as shown below.

  • Page 9: Battery Installation & Charging

    Getting started Battery installation & charging The battery may have enough charge for short calls. For optimal performance, we recommend that you charge the handset for 16 hours. You can keep the battery charged by returning the handset to the telephone base or charger after each use.

  • Page 10: Belt Clip & Optional Headset

    Getting started Belt clip & optional headset Install belt clip as shown below if desired: Installation Snap belt clip into notches on both sides of handset. For hands-free telephone conversations, use any industry standard 2.5mm headset (purchased separately). For best results, use a AT&T 2.5mm headset. NOTE: If the sound quality of the headset is not satisfactory, try unplugging...

  • Page 11: Telephone Operation

    <RINGER VOLUME RINGER TONE RINGER VOLUME Telephone operation Handset settings Ringer volume The ringer volume can be adjusted either by the volume control on the right side of the handset, or in the handset menu. To change the ringer volume: 1.
  • Page 12 <RINGER TONE KEY TONE RINGER TONE <KEY TONE LANGUAGE KEY TONE <LANGUAGE CLR VOICE MAIL LANGUAGE ENGLISH Telephone operation Handset settings 2. Press CID to select >RINGER TONE, then press /SELECT. MENU 3. Press CID tone. A sample of each ringer tone will be played when scrolling through the choices.

  • Page 13: Voicemail

    NOTE: Once the VOICEMAIL button is pressed, CID and MENU/SELECT buttons will be disabled and they will be replaced by PLAY, ERASE and SKIP respectively. <VOICEMAIL SETUP DIRECTORY <ACCESS NUMBER PASSWORD Telephone operation Handset settings Programming voicemail navigation keys This feature allows you to use the VOICEMAIL, PLAY, SKIP and ERASE buttons to access your voicemail.
  • Page 14 NOTE: A single pause (approximately three seconds) is automatically programmed between the access number and the password when you program your VOICEMAIL button so that your voicemail service will recognize your password. Depending on your voicemail service, you may need to program an extra pause between the access number and your password.

  • Page 15: Voicemail Setup

    <CLR VOICE MAIL VOICEMAIL SETUP TURN INDICATOR OFF? Telephone operation Handset settings Voicemail If you subscribe to voicemail service and you have a new voicemail message, the VOICEMAIL indicator on the telephone base will flash, the VOICEMAIL button will light and the handset will display NEW VOICE MAIL Contact your local telephone company for more information about voicemail service.

  • Page 16: Handset Operation

    Telephone operation Handset operation Redial The telephone stores the five most recently dialed numbers in the redial list. You can review or redial these numbers. • When there are already five entries in the redial list, the oldest entry is deleted to make room for the newest entry.

  • Page 17: Find Handset

    PHONE 00:00:01 MUTED MUTE ** PAGING ** Telephone operation Handset operation Make, answer and end calls with the handset • To make a call, press To make a call, press the number. -OR- • Dial the number and then press •...
  • Page 18 NOTE: If a headset is plugged in to the handset, the handset speakerphone will be disabled. Telephone operation Handset operation Hands-free speakerphone calls To answer a call, press , then dial a number. During a call, press alternate between hands-free speakerphone and normal handset use.

  • Page 19: Options While On Calls

    Telephone operation Options while on calls Volume During a call, Press VOL side of the handset to adjust the listening volume to a comfortable level. Call waiting If you subscribe to call waiting service, you will hear a tone if there is an incoming call while you are already on a telephone conversation.

  • Page 20: Mute/Remove

    NOTE: While on a call, only the most recently called number can be reviewed, and erasing the entry is not allowed. For more details about the redial memory, see page Telephone operation Options while on calls Last number redial While on a call, you can press REDIAL review the most recently called number.
  • Page 21 Telephone operation Options while on calls Caller ID log While on a call, you can press CID caller ID log. To dial the displayed number, press SELECT. To clear the entry from the display, MENU/ press and hold OFF /CLEAR NOTE: While reviewing the call log on a call, storing the caller ID number in the directory is not allowed.

  • Page 22: Intercom

    INTERCOM TO: CALLING HANDSET X HANDSET X IS CALLING NOTES: • If the destination handset does not answer the intercom call, the originating handset can return to the external call /FLASH, or by pressing OFF/ CLEAR • If a call remains on hold for about 100 seconds, the originating handset screen will display UNABLE...

  • Page 23: Intercom Call Transfer

    Telephone operation Intercom call transfer Transfer an external call You can transfer an external call from one handset to another handset. 1. Press INT to initiate the intercom feature. 2. The originating handset screen displays TRANSFER TO: 3. Enter the number associated with the handset you are trying to intercom.
  • Page 24 Telephone operation Intercom call transfer Switch between external and internal calls When on an external call and you wish to make an intercom call to another system handset without ending the external call: 1. Press INT to initiate the intercom feature. 2.

  • Page 25: Directory

    Directory Directory Shared directory The directory is shared by all handsets. Changes made to the directory on any one handset will be applied in all. NOTE: Only one handset can review the directory or caller ID log at a time. If another handset attempts to enter the directory, the screen will display NOT AVAILABLE AT THIS TIME.

  • Page 26: New Directory Entries

    <DIRECTORY CALL LOG <STORE REVIEW ENTER NUMBER ALREADY SAVED Directory New directory entries Store a directory entry Press MENU/ 1. Press SELECT 2. Press CID /SELECT. press MENU 3. The screen displays ENTER NUMBER. 4. Use the dial pad to enter the number up to 32 digits.

  • Page 27: Enter Name

    ENTER NAME NOTE: The first letter of every word will be capitalized. The remaining letters in a word begin with lower case letters shown in the chart to the right. Directory New directory entries 6. The screen displays ENTER NAME. 7.

  • Page 28: Directory Search

    <REVIEW STORE Andrew 908-555-0100 NOTES: 1. If there is no name entry matching the first letter of the key you press, you will see a name entry that matches the second letter of the key. 2. If you press a key (2-9) and there is no name entry to match those letters, the directory...

  • Page 29: To Dial, Edit Or Delete Entries

    EDIT NUMBER 555-0100_ EDIT NAME PRT_ Directory To dial, edit or delete entries Dial a directory entry 1. Press to enter the directory. 2. Press CID entry, or use the alphabetical search to find it. 3. Press /FLASH or entry. Edit a directory entry When a directory entry is displayed.
  • Page 30 Directory To dial, edit or delete entries Delete from the directory 1. Press to enter the directory, or press MENU/ three times to enter the SELECT directory. 2. Press CID entry, or use the alphabetical search to find it. /REMOVE to delete the selected 3.

  • Page 31: Caller Id Operation

    Caller ID operation Caller ID operation Information about caller ID with call waiting This product has a caller ID function with call waiting feature which works with service from your local telephone company. Caller ID with call waiting lets you see the name and telephone number of the caller before answering the telephone, even while on another call.
  • Page 32 HANDSET X XX MISSED CALLS CALL LOG EMPTY Caller ID operation Caller ID operation How caller ID works If you subscribe to caller ID service, information about each caller will be displayed after the first or second ring. This information will be stored in the call log and shared by all handsets.

  • Page 33: Call Id Operation

    Caller ID operation Call ID operation Call log display screen messages Display: PRIVATE NAME PRIVATE NUMBER PRIVATE CALLER UNKNOWN NAME UNKNOWN NUMBER UNKNOWN CALLER LONG DISTANCE Means: The caller is blocking the name information. The caller is blocking the telephone number information.

  • Page 34: Ringer Volume

    <CALL LOG RINGER VOLUME Christine Smith 908-555-0100 3:45 2/23 NOTE: Only one handset can review the directory or call log at a time. If another handset attempts to enter the call log, it will display NOT AVAILABLE AT THIS TIME. 555-0100 1-555-0100 908-555-0100...

  • Page 35: Delete All Calls

    SAVED ALREADY SAVED UNABLE TO SAVE DELETE ALL CALLS? Caller ID operation To save or delete the call log Save an entry to the directory 1. When in the call log, press CID scroll to the desired entry. 2. Press # repeatedly to display the possible dialing options.

  • Page 36: Appendix

    Appendix Handset display screen messages ALREADY SAVED CALL LOG EMPTY CALLING HANDSET X Calling another handset. CALL TRANSFERRED CHARGING CONNECTING... DIRECTORY EMPTY ENDED HANDSET X IS CALLING INTERCOM INTERCOM ENDED INTERCOM TO: INCOMING CALL LINE IN USE LIST FULL LOW BATTERY MICROPHONE ON XX MISSED CALLS MUTED...
  • Page 37 Appendix Handset display screen messages NEW VOICE MAIL There are new voicemail message(s). NO LINE NO SIGNAL, CALL ENDED NOT AVAILABLE AT THIS TIME OUTSIDE **PAGING** PHONE PLACE IN CHARGER RINGER MUTE SAVED SPEAKER TRANSFER TO: UNABLE TO SAVE WARNING CHECK BATTERY! There is no telephone line connected.

  • Page 38: Screen Icons & Indicator Lights

    Appendix Screen icons & indicator lights Handset display indicators On when the handset speakerphone is in use. MUTE Microphone is muted. Ringer off. New call log entries. New voicemail messages have been received. Cycles (low, medium, and full) when handset battery is charging.

  • Page 39: Adding And Replacing Handsets

    Adding and replacing handsets Your telephone can accommodate up to five cordless handsets. You can add three new handsets (model AT3101, purchased separately) to the AT3111-2 at anytime, but each must be registered with the telephone base before use. The handsets provided with your AT3111-2 are automatically registered as handset 1 and handset 2.

  • Page 40: Replacing A Handset

    Appendix Replacing a handset You may need to de-register your handsets if: You have the maximum number of registered handsets (five) and need to replace a handset. -OR- You wish to change the designated handset number of your registered handsets. You must first de-register ALL the handsets, and then re-register ALL the handsets you wish to use.

  • Page 41: Troubleshooting

    Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. • Make sure the power cord is securely plugged in. My phone doesn’t work • Make sure that the battery connector is securely plugged at all •...
  • Page 42 Appendix Troubleshooting I cannot dial • First try all the suggestions above. • Make sure you have a dial tone before dialing. The • Eliminate any background noise. Noise from a television, • If the other phones in your home are having the same My cordless •...

  • Page 43: Charge Light

    Appendix Troubleshooting • Ensure that the telephone base is powered up. CONNECTING... displays on my • Place the cordless handset in the telephone base for cordless handset • Move the cordless handset closer to the telephone base. • Reset the telephone base. Unplug the unit’s electrical •...
  • Page 44 Appendix Troubleshooting I get noise, • If you subscribe to DSL service and if you hear noise static, or weak signal even when I’m near the telephone base • You may be able to improve the performance of your • Other electronic products can cause interference to •...
  • Page 45 Appendix Troubleshooting • Disconnect the telephone base from the telephone jack, I hear other calls while using my phone My cordless • Make sure that the ringer is not turned off. Refer to the handset does not ring when I •...
  • Page 46 Appendix Troubleshooting • Other electronic products can cause interference with your cordless phone. Try installing your phone as far away as possible from electronic devices like television sets, VCRs, or other cordless telephones. • Re-install the battery, and place cordless handset in the telephone base.
  • Page 47 Appendix Troubleshooting • Make sure the power and line cords are plugged in The charge light is off • Unplug the unit’s electrical power. Wait for 15 seconds, • Clean the cordless handset and telephone base charging • Your phone might be malfunctioning. Please refer to My caller ID •...
  • Page 48 Appendix Troubleshooting • Disconnect the cordless handset battery, and spare • Wait a few minutes. • Connect power to the telephone base. • Re-install the battery, and place the cordless handset • Wait for the cordless handset to re-establish its Incomplete •...

  • Page 49: Important Safety Instructions

    Appendix Important safety instructions This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information •...
  • Page 50 Appendix Important safety instructions Especially About Cordless Telephones • Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset.
  • Page 51 Appendix Important safety instructions ™ The RBRC Seal means that the manufacturer is voluntarily participating in an industry program to collect and recycle nickel-metal-hydride rechargeable batteries when taken out of service within the United States. These batteries may be taken to a participating local retailer of replacement batteries or recycling center.

  • Page 52: Fcc Part 68 & Acta

    Appendix FCC Part 68 & ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX.
  • Page 53 Appendix FCC Part 68 and ACTA If this product is equipped with a corded or cordless handset, it is hearing aid compatible. If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please: Remain on the line and briefly explain the reason for the call before hanging Perform such activities in off-peak hours, such as early morning or late...

  • Page 54: Fcc Part 15

    Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

  • Page 55: Limited Warranty

    Appendix Limited warranty 1. What does this limited warranty cover? The manufacturer of this AT&T-branded product warrants to the holder of a valid proof of purchase (“CONSUMER” or “you”) that the product and all accessories provided in the sales package (“PRODUCT”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the PRODUCT operating instructions.
  • Page 56 Appendix Limited warranty 4. What is not covered by this limited warranty? This limited warranty does not cover: • PRODUCT that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water, or other liquid intrusion; or •...
  • Page 57 Appendix Limited warranty any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of products that are not covered by this limited warranty. 6. What must you return with the PRODUCT to get warranty service? You must: a.

  • Page 58: Technical Specifications

    Appendix Technical specifications Frequency control Transmit frequency Channels Nominal effective range Size Weight Power requirements Memory DECT 6.0 digital technology This technology digitally transmits your voice across multiple channels using the newly available DECT 6.0 frequency band. This technology provides superior quality of voice and sound, high protection against wiretapping and better range than 2.4 GHz and 5.8 GHz phone systems, while not interfering with wireless routers.

  • Page 59: Index

    Appendix Index Answering calls, 13 Battery charging, 5 Battery installation, 5 Belt clip, 6 Call log, 30 Call waiting, 15, 27 Call transfer, 19-20 Caller ID, 27-31 delete entries, 31 dial entries, 30 save entries to the directory, 31 Channels, 54 Delete call log entries, 31 Delete redial entries, 12 Dialing,...
  • Page 60 Appendix Index Technical specifications, 54 Telephone base indicator lights, 34 Telephone base layout, 3 Temporary ring silencing, 14 Troubleshooting, 37-44 Volume control, 15 Voicemail, 11 clear voicemail, 11 voicemail setup, 9-10...
  • Page 61 www.telephones.att.com © 2007 Advanced American Telephones. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Knowledge Ventures, licensed to Advanced American Telephones. Printed in China. Issue 1 AT&T 10/07.

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