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If Something Goes Wrong
Web Camera help
Web Camera help
There are a few easy steps to troubleshooting and fixing Web
Camera issues. Any one of the steps below may fix the
problem. After each step, test the Web Camera. If it works,
stop troubleshooting. If you do not wish to go through each
troubleshooting step, you may skip to
restore" on page
Testing your internal Web Camera
1
In the
2
Click the
NOTE
3
If the internal Web Camera works using the default
camera application but does not work with your third
party camera application contact the provider.
Uninstall the Web Camera driver
You can Uninstall the Web Camera driver to allow Windows
to automatically reinstall the driver.
1
In the
2
Click the
3
Double-click
4
Right-click
NOTE
135.
field, type
Search
Camera
If the Camera application is not available you can
download the Camera application from the Windows
store.
field, type
Search
Device Manager
Imaging devices
Web Camera
Do
select the "Delete the driver software for this
NOT
device" box.
Camera
application.
Device Manager
application.
.
and select
"Perform a system
.
.
.
Uninstall