Other Important Information; Boost Customer Care; Understanding Status Messages - Motorola i60c User Manual

This section includes the following topics:

Boost Customer Care

Understanding Status Messages

Boost Mobile Terms and Conditions of Prepaid
Service
Safety and General Information
Limited Warranty Information
Patent and Trademark Information
Boost Customer Care
You can contact Boost Customer Care 7 days a week simply by dialing 611
from your i60c phone, or by calling 1-888-BOOST-4U (1-888-266-7848). Our
Boost Customer Care team will assist you in answering all your questions. Or,
visit boostmobile.com for a variety of Boost Customer Care services online.
Before you contact Boost Customer Care for service or to resolve an issue, be
sure to have your Boost Mobile Personal Telephone Number, your model
number (located on your phone underneath the battery), and the ID number
printed on your SIM card. You'll want to record these numbers and keep them
handy so that you can replace the battery prior to contacting Boost Customer
Care.
Understanding Status Messages
You may receive status messages under certain conditions. Before contacting
Boost Customer Care, note the message, numeric code, and the conditions under
which it appeared. The following table lists and describes the status messages.
Status Messages
Number Not in Service
User Not Available

Other Important Information

Message Description
The number that you entered is not valid.
The phone that you called is either busy, out-of-
coverage, or turned off. Please try again later.
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