Troubleshooting Guide
Trouble
Checks and Adjustments
No power to
•
external drive
•
Player does not
•
operate
•
CompactFlash card
•
will not play or
you can not insert
•
it all the way into
the player
•
•
Player repeats same
•
track or all tracks
Player plays tracks
•
in random order
•
Player plays audio
•
with DSP sound
Player pauses
•
during play
Long delay
•
between songs
Songs not in same
•
order as CD
Audio distorted at
•
high volume
•
•
Player displays
•
"Config File Not
Found"
Check all connections. See page 4.
Make sure computer is turned on and plugged into an
operating outlet.
Batteries may be weak. Install new batteries.
Remove batteries and hold down one or more buttons
for several seconds to drain the microprocessor inside
the player to reset it. Reinstall the batteries and try
player again.
Make sure card is inserted correctly into player--top
facing in and front facing back of player. Do not force.
Card is not encoded with compatible audio format
(MP3, G2, or other compatible format).
Card may be damaged.
Card may need to be defragmented (or reformatted--
this will erase all data on the card).
Repeat play is turned on. Press MODE to change the
play mode.
Shuffle play is turned on. Press MODE to change the
play mode.
Program play is turned on. Press MODE to change the
play mode.
Press DSP to change the DSP mode. Make sure
equalizer is set to your preferences.
Press PLAY to resume playback.
May be alternating between MP3 and G2 formats. Try
grouping songs by format, and then transfer the files.
Songs are listed in order they were transferred to
CompactFlash card.
In equalizer mode, reduce the BASS gain.
Switch from BASS BOOST mode.
Reduce volume.
Transfer files to CompactFlash card using RealJukebox
software.
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