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7.
Troubleshooting and FAQs
[Troubleshooting]
The audio card driver could not be installed on my PC.
•
Make sure that you have properly plugged the audio card in the PCI slot on
your motherboard.
•
Check that the Windows hardware device manager has discovered a
multimedia audio device. If no device is found, please try scanning for new
hardware.
•
Try restarting your computer.
•
Remove the card, plug it into another PCI slot, and try again.
I cannot find the Xonar DG SI Audio Center
1.
Ensure you have installed the driver.
2.
Locate the Xonar DG SI Audio Center icon in the system tray on the bottom
right-hand corner of the screen. Double-click the icon to open the Xonar DG
SI Audio Center utility.
3.
If the icon could not be found in the system tray, go to the Windows Control
Panel and double click the "Xonar DG SI Audio Center" icon to make it visible
in the system tray again.
4.
After the driver installation is completed, reboot your computer to complete
the setup. If the icon still does not appear, please try installing the driver
package again.
I cannot hear any sound from my analog speakers
•
Ensure that you have connected speakers properly and have powered on
your speakers.
•
Ensure that the device master volume or the software player has NOT been
muted on the Xonar DG SI Audio Center.
•
Go to the sound and audio device of Windows Control Panel to check if the
playback default device is set to Xonar DG SI Audio Device, instead of other
onboard AC97 or HDA codec device. If it is not, please set it to Xonar DG SI
Audio Device and relaunch your applications.
•
Restart your computer.
ASUS Xonar DG SI
43
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