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RadioShack is committed to making your service experience as carefree as possible.
We have made every effort to make your Owner's Guide clear and user-friendly.
If you have any questions, please don't hesitate to call us at
1-888-905-6900
Table of Contents
Roadside Companion Setup & Test Call
– Mounting Bracket Installation . . . . . . . 3
– Sticky™ Pad Installation . . . . . . . . . . 4
– Setup and Test Call . . . . . . . . . . . . . . 4
Package Contents
Roadside
Companion
CAUTION: To avoid damage from high temperatures, do not
leave this product exposed to the sun inside a parked vehicle.
2
Here's How It Works! . . . . .
. . 3
Calling 911 Directly . . . . . . .
Maintenance . . . . . . . . . . .
Optional Locating Service . . .
Specifications & Warranty . . .
Calling a Local 911 Operator Directly
In the unlikely event that a disaster or other event prevents the Roadside Companion monitoring center from
responding to you after the red button has been pressed, your Roadside Companion unit also has the ability
to call a local 911 operator directly. (Please Note: Most 911 operators do not have the ability to determine
your location. When the operator responds via the unit, please give your address and any landmarks to the
operator before giving any other information. If your call somehow gets disconnected, the red "IN USE" light
will change from a solid to flashing red light and you will need to repeat the steps for calling the operator.)
The process for placing this direct 911 call is different from that of calling the Roadside Companion
monitoring center, so please pay attention to the following detailed instructions:
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• To call 911, press the gray "TEST" button. Both lights will come on and you will
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hear a chirp. Then press the big red "CALL" button until you hear another chirp.
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• The red "IN USE" light will begin blinking faster, indicating that the unit is searching for a signal, and
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then the "IN USE" light will turn solid red, indicating that the 911 call is going through.
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Note–It is not possible for you to terminate a 911 call without removing power from the Roadside Companion unit.
This is a safety feature to help insure a reliable connection to the emergency operator.
• When the 911 operator terminates your call, your Roadside Companion unit will automatically be placed in
911 standby mode for 30 minutes to allow the 911 operator to call you back if further information is needed.
• To manually exit 911 standby mode, press the test button until the unit chirps. This places the
Roadside Companion unit back in test mode. Pressing the test button again for about two seconds
will place the unit back in normal operation ("IN USE" led blinks once every four seconds).
Maintenance
Clean the Roadside Companion unit with a soft, dry cloth. If necessary, dampen the cloth with diluted
detergent then dry with a clean cloth. Caution: Other cleaning chemicals may discolor the surface.
Optional Personal Secure Locating Service
You may locate your vehicle anytime on your personalized and secure website. Simply log on to
www.roadsidecompanion.com to register for services. Click on Set-Up Your Account (found under
the Login button) and follow the instructions. Or you may register by calling toll-free 1-888-905-6900.
Once you have registered, you may perform a track by typing in your username and password and
clicking on the Login button. Next, click on the Locate button and follow the instructions to locate
your vehicle. Your account will be billed 99¢ per track.
If you have any questions, please call us at 1-888-905-6900.
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