Fingerprint Authentication Problems - Lenovo ThinkPad T60 Series Service And Troubleshooting Manual

2. Watch the screen carefully while your PC starts. When the "To
interrupt normal startup, press the blue ThinkVantage button"
message is displayed at the lower left of the screen, press the blue
ThinkVantage button. The Rescue and Recovery workspace opens.
3. From the Rescue and Recovery workspace you can do the
following:
– Rescue and Restore your files, folders, or backups.
– Configure your system settings and passwords.
– Communicate by using the internet and link to the support site.
– Troubleshoot and diagnose problems using diagnostics.
In the top panel of the Rescue and Recovery workspace, you can click
one of the following tabs to open other pages or exit the utility:
– Events Viewer enables you to view a log that contains information
about events, or tasks, associated with Rescue and Recovery
operations.
– System Information enables you to see key hardware and software
information about your computer. This information might be
valuable when trying to diagnose problems.
– Warranty Status enables you to see when your warranty expires,
the terms of service for your computer, or list of replacement parts.
– Help provides information about the various functions available in
the Rescue and Recovery workspace.
– Restart closes the Rescue and Recovery workspace and resumes the
startup sequence that was interrupted.

Fingerprint authentication problems

Problem:
You cannot register or authenticate your finger.
Solution
→ If your finger(s) have any of the following conditions, you may
not be able to register or authenticate it:
– Your finger is wrinkled.
– Your finger is rough, dry or injured.
– Your finger is very dry.
– Your finger is stained with dirt, mud, or oil.
– The surface of your finger is very different from when you
– Your finger is wet.
– A finger is used that has not been enrolled.
To improve the situation, try the following:
registered your fingerprint.
Solving computer problems
Chapter 3. Solving computer problems
27