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The Windows
❖
Disable automatic restart on system failure
Prevents Windows
error causes it to fail. Choose this option only if
Windows
restart, and fails again repeatedly.
Internet problems
My Internet connection is very slow.
Many factors contribute to the speed with which you can
surf the Internet. They include: network speed, network
conditions, time of day (when everyone else is surfing, your
access can be slow) and popularity of the sites you are trying
to access. If accessing a particular site is very slow, try later.
My browser cannot find the URL address I typed in.
Make sure you separated the domain names of the address
with the forward slash (/). Check the spelling of each name
and the syntax of the address carefully. A single incorrect
letter or missed character will make it impossible for your
browser to locate the site.
My browser cannot find a site I bookmarked.
The World Wide Web is constantly changing. A site you
bookmarked yesterday may not be available today or its
server may be down for temporary repair. Try again later.
The Windows
If the operating system has started properly but you still have
a problem using your computer, the online Help can assist
you in troubleshooting the problem. Getting to the online
Help will differ depending on which interface you are in:
❖
Start screen
NOTE
❖
Desktop
When the "Windows Help and Support" screen appears, do
one or both of the following:
❖
❖
If Something Goes Wrong
®
operating system is not working
®
is stuck in a loop where it fails, attempts to
®
operating system can help you
—Type Help and Support
As soon as you begin typing, the search feature
automatically begins.
—Press the
In the open search field type the topic you need help
with and follow the on-screen instructions
click one of the options listed in the window and
follow the instructions
®
from automatically restarting if an
key
F1
95
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