Keyboard And Mouse (Wireless) - HP ENVY Phoenix 810 Getting Started Manual

Keyboard and mouse (wireless)

Symptom Possible solution
●
Wireless
keyboard or
mouse does
not work or is
●
not detected.
●
●
The receiver, wireless keyboard, and wireless mouse shown in the following illustrations are
examples; your models might vary. IMPORTANT: During these steps, place the wireless
keyboard and wireless mouse on the same level as the receiver, within 30 cm (12 inches) of the
receiver, and away from interference from other devices.
1.
2.
3.
4.
ENWW
Ensure that you are using the wireless keyboard or wireless mouse within range of the
receiver, approximately 10 meters (32 feet) for normal use, and within 30 cm (12 inches)
during initial setup or for re-synchronization.
Ensure that the mouse is not in Suspend mode, which occurs after 20 minutes of inactivity.
Click the left mouse button to reactivate it.
Replace the batteries in the keyboard and mouse.
Re-synchronize the keyboard and mouse to the receiver using the following steps.
Unplug the receiver from a USB connector on the computer, and then reconnect it. Your
computer model might have a connector dedicated to the receiver. If you have a choice,
use a USB connector on the front of the computer.
Check that the mouse is on (A), and push and hold the Connect button (B) on the
underside of the mouse for 5 to 10 seconds until the LED on the receiver lights or stops
flashing. The receiver connection session times out after 60 seconds. To ensure that the
connection was established, and that the receiver did not time out instead, move the
mouse and check for response on the screen.
B
Off
A
Connect
On
After the mouse connection is established, continue by using the steps that follow to
repeat the procedure for the keyboard.
Push and hold the Connect button (C) on the underside of the keyboard for 5 to 10
seconds until the LED on the receiver lights or stops flashing.
B
A Off
Connect
On
Keyboard and mouse (wireless)
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