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Appendix
Troubleshooting
• If your phone is plugged in with a modem or surge protector, plug
• Relocate your telephone base to a higher location. The phone will
• If the other phones in your home are having the same problem, the
• Clean the cordless handset and base charging contacts each month
The charge
light is off.
• Make sure the power and line cords are plugged in correctly and
• Unplug the unit's electrical power. Wait for 15 seconds, then plug it
• Your phone might be malfunctioning. Please refer to the Warranty
• Caller ID is a subscription service. You must subscribe to this service
My Caller ID
isn't working.
• Your caller must be calling from an area that supports caller ID.
• Both you and your caller's telephone companies must use caller ID
System does
• Make sure you subscribe to Caller ID with Call Waiting features ser-
not receive CID
or System does
not display
CID during Call
Waiting.
Common cure
for electronic
equipment.
• Disconnect the power to the base.
• Disconnect the cordless handset battery, and spare battery, if appli-
• Wait a few minutes.
• Connect power to the base.
• Re-install the battery pack, and place the cordless handset into the
• Wait for the cordless handset to re-establish its connection with the
the phone (or modem/surge protector) into a different location. If this
solves the problem, re-locate your phone or modem farther apart
from one another, or use a different surge protector.
have better reception when not installed in a low area.
problem is in your wiring or local service. Contact your local tele-
phone company (charges may apply.)
using a pencil eraser or cloth.
securely.
back in. Allow up to one minute for the cordless handset and base to
reset.
section of this user's manual for further instruction.
from your local telephone company for this feature to work on your
phone.
compatible equipment.
vices provided by your local telephone company. Caller ID features
will work only if both you and the caller are in areas offering Caller ID
service, and if both telephone companies use compatible equipment.
If the unit does not seem to be responding normally, try putting the
cordless handset in its base. If it does not seem to respond, do the
following (in the order listed):
cable.
base.
base. To be safe, allow up to one minute for this to take place.
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