AT&T E1128 User Manual

2.4 ghz cordless telephone/answering system with caller id & call waiting
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User Manual
2.4 GHz Cordless
Telephone/Answering
System E2728B/E1128B
with Caller ID & Call Waiting
1 4

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Summary of Contents for AT&T E1128

  • Page 1 User Manual 2.4 GHz Cordless Telephone/Answering System E2728B/E1128B with Caller ID & Call Waiting...
  • Page 2: Need Help

    Congratulations on your purchase of this AT&T product. Before using this telephone system, you must read Important Safety Instructions on pages 45 to 47 of this manual. NEED HELP? Our representatives are here to help you with any questions concerning the operation of this product, available accessories, or any other related issues.
  • Page 3: Information About Caller Id With Call Waiting

    IMPORTANT Information about Caller ID with Call Waiting This product has a Caller ID with Call Waiting feature that works with service from your local phone service provider. Caller ID with Call Waiting lets you see who is calling before you answer the phone, even when you’re on another call.
  • Page 4 You must install and STOP! See page 7 charge the battery before for easy instructions. using the telephone. For customer service or product information, visit our web site at www.telephones.att.com 1-800-222-3111 or call 1-866-288-4268 In Canada, call CAUTION: To reduce the risk of fire or injury to persons or damage to the tele- phone, read and follow these instructions carefully: •...
  • Page 5: Table Of Contents

    User Manual 2.4 GHz Cordless Telephone / Answering System E2728B/E1128B with Caller ID & Call Waiting Table of contents Getting Started To delete call log entries ....26 To add entries to phone directory ..27 Quick reference guide ......2 Parts checklist ........4 Answering System Operation Before you begin ........
  • Page 6: Getting Started

    Getting Started Quick reference guide Cordless Handset 02 MISSED CALLS --1-- 8/12 10:06 Date Handset number Time PHONE/FLASH MENU/SEL/TRANSFER Press to display menu, or to store a Press to make or answer a call. programming option (see pages 10-11). During a call, press to receive an incoming During a call, press to transfer a call call if Call Waiting is activated (see page 14).
  • Page 7: Telephone Base

    Getting Started Quick reference guide Telephone Base CHARGE/IN USE HANDSET LOCATOR Flashes when one of the cordless handsets is in use. Press to page the cordless handsets. Press again, On steady when the cordless handset is properly positioned to press OFF on cordless handset, or place cordless charge in the base.
  • Page 8: Parts Checklist

    Getting Started Getting Started Parts checklist Save your sales receipt and original packaging in case you need to ship your telephone for warranty service. MEN U /SEL MEN U /SEL MEN U /SEL TRANSFER TRANSFER TRANSFER MUTE REDIAL CHAN MUTE CHAN REDIAL MUTE...
  • Page 9: Before You Begin

    Getting Started Getting Started Before you begin Caller ID and Call Waiting Telephone Operating Range Caller ID with Call Waiting features in The cordless telephone handset oper- this telephone let you see who's call- ates with the maximum power allowed ing before you answer the phone, even by the Federal Communications when you're on another call.
  • Page 10: Telephone Base Installation

    Getting Started Getting Started Telephone base installation Install the telephone base as shown below. Choose a location in a central location within the home and: Away from any other cordless (wireless) device such as cordless telephones, 802.11 • wireless router (for example, WiFi). Away from other electronic equipment, microwave oven, television, computer, etc.
  • Page 11: Battery Installation & Charging

    Getting Started Getting Started Battery installation & charging After battery installation, place the cordless handset in the base or charger and allow to charge for at least 16 hours before use. You can keep the battery charged by return- ing the cordless handset to the base or charger after each use. When the battery is fully depleted, a recharge takes about 16 hours.
  • Page 12: Wall Mounting

    Getting Started Getting Started Wall mounting The base can be installed on any standard phone outlet as shown below. Choose a loca- tion in a central location within the home, away from electronic equipment such as per- sonal computers, computer routers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture.
  • Page 13: Belt Clip & Optional Headset

    Getting Started Getting Started Belt clip & optional headset Snap belt clip into notches on side of cordless handset. Rotate and pull to remove. For hands-free telephone conversations, you can use any industry standard 2.5 mm headset (purchased separately). For best results, use an AT&T 2.5 mm headset. Plug 2.5 mm headset into jack on side of cordless handset...
  • Page 14: Telephone Operation

    Telephone Operation Telephone Operation Cordless handset programming Each cordless handset operates as an individual unit. The ringer sound, ringer volume, date/time, dial mode and language must be programmed separately for each cordless handset. Follow the steps below to program the cordless handset. To stop at any time, press OFF.
  • Page 15: Choose Dial Mode

    Telephone Operation Cordless handset programming Choose dial mode The dial mode defaults to TONE. If you do not have touch tone service, you’ll need to change the setting to pulse by following these steps: DIAL MODE: TONE 1. Press to begin programming. MENU 2.
  • Page 16: Basic Cordless Handset Operation

    Telephone Operation Telephone Operation Basic cordless handset operation Making and answering calls To answer an incoming call, press PHONE SPEAKER, or any dial pad key). To make a call, press PHONE , then dial a number. Press or place the SPEAKER cordless handset back in the base or charger to hang up.
  • Page 17: Base Operation

    Telephone Operation Telephone Operation Base operation Handset Locator Press to page all cordless handsets for up to 60 seconds. Press again, press on cordless handset, or place cord- less handset in the base to cancel the page. NOTE: Pressing OFF on any cordless handset will cancel the page on that cordless handset, but will not cancel the page.
  • Page 18: Options While On Calls

    Telephone Operation Telephone Operation Options while on calls Volume control While on a call, press the buttons on the cord- VOLUME less handset to adjust listening volume. To adjust the speakerphone listening volume, press , then SPEAKER press the buttons. VOLUME Volume Call waiting...
  • Page 19: Call Transfer

    Telephone Operation Call transfer Call transfer During a conversation, you can transfer the call to another cordless handset. • Press to transfer the external call to MEN U /SEL MEN U /SEL TRANSFER TRANSFER TRANSFER another cordless handset. You will see ENTER HANDSET #.
  • Page 20: Directory

    Directory Memory capacity Each cordless handset has its own directory. Each direc- PAT JOHNSON tory can store up to 30 entries (including nine speed 5550100 dial locations). Each entry can contain a number up to 24 digits, and a name up to 15 letters long. A convenient search feature can help you find and dial numbers quickly (see page 20).
  • Page 21: Speed Dialing

    Directory NOTE: If all memory locations are Speed dialing in use, an error tone will sound when you attempt to enter a number. This means the memory is full, and you will On the cordless handset, the numbers called most fre- not be able to store a new number until quently can be stored in speed dial locations 1-9 and you delete an existing one.
  • Page 22: Entering Names Into Directory

    Directory NOTE: If all memory locations are Entering names into directory in use, an error tone will sound when you attempt to enter a number. This means the memory is full, and you To enter a name will not be able to store a new number until you delete an existing one.
  • Page 23: Entering Numbers Into Directory

    Directory SELECT Entering numbers into directory ENTER NUMBER To enter a number Use the dial pad to enter up to 24 digits. When the number is complete, press SELECT Options while entering numbers: • Press to erase digits if you make a mistake. PAT JOHNSON •...
  • Page 24: Directory Search

    Directory Directory search DIRECTORY Follow the steps on the left to browse through the directory or search to find a specific entry. You can press anytime to exit the directory. ADAM To browse through the directory 5551234 To browse, press then press to scroll through all entries one by one.
  • Page 25: Changing Directory Entries

    Directory Changing directory entries DIRECTORY When any entry is displayed, press to see options. SELECT Press to highlight the option you want (blinking text), then press again to select it. SELECT ADAM 5551234 To edit an entry When EDIT is blinking, press .
  • Page 26: Caller Id Operation

    Caller ID Operat How Caller ID works If you subscribe to Caller ID service provided by your PAT JOHNSON local phone company, information about each caller will 908-555-0100 be displayed between the first and second ring. 8/12 10:06 An asterisk, means same caller has MEN U /SEL TRANSFER PAT JOHNSON...
  • Page 27: About Names

    Caller ID Operat About names Names of callers will be displayed only if this informa- PAT JOHNSON tion is provided by your local telephone company. 908-555-0100 If the telephone number of the person calling exactly 8/12 10:06 matches a number in your directory, the name that appears on the screen will match the name that you entered into your directory.
  • Page 28: To Review Your Call Log

    Caller ID Operation To review your call log PAT JOHNSON 908-555-0100 The call log review displays the Caller ID in reverse 8/12 10:06 AM NEW chronological order, with the latest one (the one with the highest number) first. CHRIS WILLIAMS When the phone is not in use, press to display 908-555-1234...
  • Page 29: To Dial A Call Log Entry

    Caller ID Operation Caller ID Operation To dial a call log entry PAT JOHNSON 908-555-0100 When any Caller ID screen is displayed, press 8/12 10:06 AM NEW PHONE , or press then SPEAKER SELECT SELECT PHONE dial the number exactly as it appears on the screen. PHONE ON 00:10 9085550100 Dialing options...
  • Page 30: To Delete Call Log Entries

    Caller ID Operation Caller ID Operation To delete call log entries PAT JOHNSON 908-555-0100 To delete a single call log entry 8/12 10:06 AM NEW Press to display the first Caller ID listing. Use the keys to find the entry you want to delete, CHRIS WILLIAMS then press .
  • Page 31: To Add Entries To Phone Directory

    Caller ID Operation Caller ID Operation To add entries to phone directory PAT JOHNSON 908-555-0100 When any Caller ID screen is displayed, follow the steps 8/12 10:06 AM NEW at left to enter it into your phone directory. SELECT Both the caller’s name and telephone number will be entered as they appear in the call log.
  • Page 32: Answering System Operation

    Answering System Operation Message capacity The answering system can record up to 99 messages, depending on the length of each message. Individual messages can be up to four minutes long, and the maximum recording time is 15 minutes. Messages will remain available for replay until they are deleted.
  • Page 33: Day And Time Announcements

    Answering System Operation Day and time announcements To set day and time Before playing each message, the answering system announces the day and time the message was received. Before using the answering system, you should follow the steps on the left to set the day, time and year, so messages are dated correctly.
  • Page 34: Outgoing Announcements

    Answering System Operation Outgoing announcements Outgoing announcements are the messages callers hear when calls are answered by the answering system. The phone is pre-programmed with announcements for normal (Answer and Record) mode and for Announcement Only mode (see page 31). If the phone is set up to record messages (Announcement Only Press to stop mode is turned off), the phone answers calls with a pre-...
  • Page 35: Announcement Only Mode

    Answering System Operation Announcement Only mode In Announcement Only mode, callers hear an announce- ment but cannot leave messages. To turn Announcement Only on or off Press repeatedly until you hear “A” is displayed when SETUP Announcement Only is activated. “Announcement only, record no messages.
  • Page 36: Changing Feature Options

    Answering System Operation Changing feature options You can change how the answering system operates. Press repeatedly to hear each feature. Press SETUP when you hear the feature you want to modify. CHANGE Feature options (Default settings underlined). System announces: Feature description: SETUP “Announcement.
  • Page 37: Message Playback

    Answering System Operation Number of messages (or, during Message playback playback, message number cur- rently playing). Press to hear messages. The system PLAY/STOP announces the number of messages, then begins play- back. If you have new messages, you will hear only the new messages (oldest first).
  • Page 38: Recording And Playing Memos

    Answering System Operation Recording and playing memos Memos are messages you record yourself. They are saved, played back and deleted exactly like incoming messages. You can record a memo as a reminder to yourself, or leave a message for someone else if others in your household use the answering system.
  • Page 39: Message Window Displays

    Answering System Operation Message window displays The message counter usually displays the total number of memos and incoming messages. See the list below for explanations of other displays in this counter. Message window Message counter displays No messages. 1-98 Number of messages/memos, or message number currently playing (flashes if you have new mes- sages).
  • Page 40: Remote Access

    Answering System Operation Remote access Dial your telephone number from any touch-tone phone. Use the remote access feature to check your messages while you are away by calling your home phone num- When system answers, enter your ber from any touch tone phone outside of your home. two-digit remote access code (19 When the answering system picks up, simply enter a unless you have changed it).
  • Page 41: Appendix

    Appendix Appendix Display screen messages, lights and tones Screen display messages CONNECTING... The cordless handset is waiting for a dial tone. ** RINGING ** There is a call coming in. CONNECTING... The cordless handset locator has been ** PAGING ** activated (All cordless handsets beep to help you locate them).
  • Page 42: Alert Tones

    Appendix Appendix Display screen messages, lights and tones Alert tones Cordless handset battery is low. Place “Beep-Beep...Beep-Beep...” cordless handset in base to charge the (Double beep every 5 seconds) battery. “Beep-Beep-Beep-Beep-Beep” Error tone (current operation has been (5 quick beeps) unsuccessful;...
  • Page 43: Troubleshooting

    Appendix Appendix Troubleshooting If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our web site at www.telephones.att.com, or call 1-800-222-3111. In Canada, call 1-866-288-4268. • Make sure the power cord is securely plugged in. My phone doesn’t work •...
  • Page 44 Appendix Troubleshooting My cordless • Make sure the power cord is securely plugged into the base. Plug the unit into a different, working electrical outlet not controlled by a wall handset beeps switch. five times and • Move the cordless handset closer to the base. You might have moved isn’t performing out of range.
  • Page 45 Appendix Troubleshooting I get noise, • Other cordless phones and 802.11 wireless routers that are used for home computer networks both use internal radios to communicate. static, or weak The radios may interfere with one another. You can improve the per- signal even formance of your cordless phones and your router by: when I’m near...
  • Page 46 Appendix Troubleshooting I hear noise in • Make sure the power cord is plugged in securely. the cordless handset, and none of the keys or buttons work. My cordless • Make sure that the ringer is not turned off. Refer to the section(s) on ringer selection in this user’s manual.
  • Page 47 Appendix Troubleshooting • If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge protector) into a different location. If this solves the problem, re-locate your phone or modem farther apart from one another, or use a different surge protector. •...
  • Page 48 Appendix Troubleshooting Incomplete • If a caller leaves a very long message, part of it may be lost when the system disconnects the call after 4 minutes. messages. • If the caller pauses for more than 7 seconds, the system stops recording and disconnects the call.
  • Page 49: Important Safety Instructions

    Appendix Appendix Important Safety Instructions This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety Information •...
  • Page 50 Appendix Appendix Important Safety Instructions Especially About Cordless Telephones • Privacy: The same features that make a cordless phone convenient create some limitations. Telephone calls are transmitted between the base and the cordless handset by radio waves, so there is a possibility that your cordless phone conversa- tions could be intercepted by radio receiving equipment within range of the cord- less handset.
  • Page 51: Save These Instructions

    Appendix Appendix Important Safety Instructions Precautions for Users of Implanted Cardiac Pacemakers Cardiac Pacemakers (applies only to 900 MHz Digital Cordless Telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a mul- tidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers.
  • Page 52: Fcc Part 68 And Acta

    Appendix Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical require- ments adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US: AAAEQ##TXXXX.
  • Page 53: Fcc Part 15

    Appendix Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
  • Page 54: Limited Warranty

    Appendix Appendix Limited Warranty The AT&T brands are used under license. Any repair, replacement or warranty ser- vice, and all questions about this product should be directed to: Advanced American Telephones, 1-800-222-3111 or www.telephones.att.com. In Canada, call 1-866-288- 4268. 1. What does this limited warranty cover? The manufacturer of this AT&T-branded product, Advanced American Telephones (“AAT”), warrants to the holder of a valid proof of purchase (“CONSUMER”...
  • Page 55 Appendix Appendix Limited Warranty 4. What is not covered by this limited warranty? This limited warranty does not cover: • Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inunda- tion, fire, water, or other liquid intrusion;...
  • Page 56 Appendix Appendix Limited Warranty 6. What must you return with the Product to get warranty service? You must: a return the entire original package and contents including the Product to the AAT service location along with a description of the malfunction or difficulty; b include “valid proof of purchase”...
  • Page 57: Technical Specifications

    Appendix Appendix Technical specifications 921.4 MHz — 927.2 MHz RF Frequency Band (Cordless handset to base) RF Frequency Band 2400.9 MHz — 2405.1 MHz (Base to cordless handset) Operating Temperature 32°F —122°F 0°C — 50°C Base Unit Voltage 120V AC 60Hz (AC Voltage, 60Hz) Base Unit Voltage 9V DC 400mA...
  • Page 58: Index

    Appendix Index AC adapter, 6 Alert tones, 38 Incoming call log, 22 Answering calls, 12 Incoming calls, answering, 12 Answering system, 28-36 Indicator lights, 38 Battery charging, 7 Last number redial, 12 Battery installation, 7 Low battery, 7 Belt clip, 9 Making calls, 12 Call Waiting, 14 Menus, 10-11...
  • Page 59: Remote Access Wallet Card

    Appendix Remote access wallet card Use the wallet card below to help you remember commands to control your answering system from any touch-tone telephone. Cut along dotted line. Call your phone number, then enter your 2-digit access code (preset to 19). Action Remote Command Play all messages .......
  • Page 60 www.telephones.att.com Copyright © 2006 Advanced American Telephones. All Rights Reserved. AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones. Printed in China. Issue 3 AT&T 05/06. 91-000668-030-000...

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