Troubleshooting; No Communication With The Modem; Modem Answers But There Is No Internet Connection - ELTRONIKA ELT-LAN User Manual

8 Troubleshooting

8.1 No communication with the modem

If there is no communication with the modem do the following steps:
 Check all external connections of the modem
 Verify if power supply is correct
 Check if TCP/IP parameters are correct
 Check if any firewall is not blocking connection with the modem

8.2 Modem answers but there is no internet connection

If there is no internet connection do following:
 Check if antenna is connected properly
 Check if you have reception of GPRS/EDGE/HSPA signal in your area (on
website of GSM provider
 Check if you configured your modem with proper parameters provided by
your network provider (they should match in order to connect to internet)
 In case you do not have internet access contact your provider in order to
get internet access
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