CSL DualCom GSM Mk1 Installation Manual

Alarm reporting device

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Installation Manual

for CS2000

DualCom GSM Mk1 & 2

CSL DualCom Limited

Tel: 01895 474 474

Fax: 01895 474 440

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Page 1 Installation Manual for CS2000 DualCom GSM Mk1 & 2 CSL DualCom Limited Tel: 01895 474 474 Fax: 01895 474 440...
Page 2: Table Of Contents
CONTENTS Description Part Numbers Installation Procedure: Site Survey Installation System Testing Troubleshooting Technical Support & Web Site The Details: Aerial Siting SIM Card DualCom Mounting Security CS1050 Expander Board Fault & Aux Relay Outputs CS2366 Radio Test Set Aerial Connection Telephone Line Connection Analogue PSTN Telephone Line Connection PABX, ISDN, Home &...
Page 3: Description
DualCom GSM Mk1 & Mk2 Installation Manual Description DualCom GSM is an advanced auto-dialling Digital Communication Device for secure alarm reporting. It can transmit alarm signals to an Alarm Receiving Centre using the GSM, (Global System for Mobile Communications) data net- work or the PSTN (Public Switched Telephone Network).
Page 4: Part Numbers
CS 0054 Programmer & Downloading software. SIM Card Socket Red & Yellow Communication LEDs PSTN Telephone Connections GSM Aerial Connector DualCom GSM Mk1 Fig 1 Red & Green Signal Strength Red & Yellow GSM Aerial LEDs SIM Card Socket Communication LEDs...
Page 5: Site Survey
DualCom GPRS to confirm that adequate GPRS signal strength is available at the site. Before visiting the site, call CSL Technical Support. See page 9. Ask for a GPRS signal strength prediction. For this, you will need to have the Post Code of the site available.
Page 6: Installation
Installation 1. Site the aerial at the point of strongest signal ensuring that it is within the protected area. This is usually the highest point in the building and well away from metal roofs and metal walls. See Page 10. 2.
Page 7: System Testing
System Testing Ensure you have informed your Alarm Receiving Centre that you are ready to test your DualCom. Note: If the NVM is an incorrect type, is faulty, fitted incorrectly or has been incorrectly programmed (including being blank or un-programmed), then the Red and Yellow Communication LEDs will flash alternately.
Page 8 System Testing (continued) 5. If the quiescent (non-active) states of the input terminals are incorrect, i.e. ‘positive applied/removed is inverted, then the ARC will report that the Alarm/ Restore or Open/Close is the ‘wrong way round’. To correct this, use the Self Learning Input feature.
Page 9: Troubleshooting
Troubleshooting Q. What if there appears to be random triggering of the DualCom ? Ensure that 0 volts is common across all parts of the alarm system. If the DualCom receives its power from a Power Supply that is additional to the alarm system, ensure that the 0 volt connection on the additional power supply is connected to the 0 volt connection on the alarm system.
Page 10: Technical Support & Web Site
08.00 to 18.00 weekdays The CSL web site: www.csldual.com contains the latest copies of all manuals for all CSL products. Please ensure that you are working from the latest ver- sion. You can also download associated information and software samplers.
Page 11: Aerial Siting
Aerial Siting ALWAYS do a site survey to find an area of strong signal before installation. Installing DualCom with a weak signal is bad installation practice. The DualCom is likely to suffer signal failure, causing wasted site vists, wasted time & money. The aerial should be mounted vertically at the point of strongest signal.
Page 12 Aerial Siting This ‘DualCom, aerial & battery’ method can not provide information on the availability, signal strength and interference status of all radio Base Stations in the surrounding area. Use of the CS2366 Radio Test Set is recommended. Alternatively, a Vodafone mobile phone may be used to locate the point of strongest signal.
Page 13: Sim Card
The SIM card has a number printed on it. This is the SIM Card Serial Number. It is recommended that this number is recorded on the site records that will be stored at your office. DualCom GSM Mk1. Gold Cut Corner Cover Slide open &...
Page 14: Dualcom Mounting
A 6 digit access code may be programmed so that the DualCom always requires this code whenever up/downloading is requested. CSL strongly rec- ommend that this feature is used. In addition, up/downloading can be inhibited when the alarm system is in the set state.
Page 15: Cs1050 Expander Board
‘16 channels’ en- Diode abled. Your ARC may provide a pro- gramming service. Alternatively, Power contact the CSL Technical Support Supply CS1050 Desk. See page 9. All of the normal input programming options apply to the CS1050 Ex- Fig 5b pander.
Page 16 Fault & Auxilliary Relay Outputs The Fault and Aux relays operate when the DualCom has fault and other condi- tions. Where the installation is specified to the EN 50131 and PD6662 standards then use of the DualCom GPRS is recommended. For compatiability with older Control Panels, the ‘Normal’...
Page 17 PAGES 16 - 19 LEFT INTENTIONALLY BLANK...
Page 18 GPRS/GSM Radio Test Set The CS2366 is a Radio Test Set for use with GPRS and GSM Radio Networks and the CS2000, CS2300 and CS4300 range of DualComs. It may be used to aid positioning and the testing of GPRS and GSM aerial systems.
Page 19: Aerial Connection
Aerial Connection The Box Aerial is supplied with 2.5 metres of coax lead and is for internal mounting only. Do not cut, rejoin or lengthen the lead. If the signal strength is insufficient, relocate the aerial and (if necessary) also relocate the DualCom, extending the bus wiring and other leads as required.
Page 20: Telephone Line Connection
Telephone Line Connection There are several different types of telephone line available from different service providers. DualCom requires an analogue telephone line connection. ‘Earth Loop Call- ing’ or ‘Earth Calling’ types of analogue telephone line can not be used. DualCom can not be directly connected to any type of digital telephone line. For Broadband connection see page 28.
Page 21 PSTN Line Connection Options DualCom’s PSTN connection requires an analogue telephone line. Where the analogue telephone line also carries ADSL (Broadband) signals refer to ADSL later in this section. Connecting other telecoms equipment IN PARALLEL to the analogue telephone line used by DualCom can stop the unit sending alarm calls to an Alarm Receiving Centre.
Page 22 PSTN Line Connection (DualCom ALONE on line) Your Telecom Service Provider should be asked to supply and fit an analogue line and an NTP with terminals near the alarm system. The alarm installer should then follow steps 1 and 2 below. See Fig 9. Series Connection (DualCom &...
Page 23 PABX (Private Automatic Branch Exchange) A PABX is a telephone exchange in one business or building (where a dial 9 is needed for an outside line). It connects to one or more outside telephone lines and has two or more extentions within the business or building. See Fig 11. DualCom may be connected to one of the outside telephone lines where they are the analogue PSTN type.
Page 24 PABX (Private Automatic Branch Exchange) PABX with Analogue extension Fig 12 ISDN (Integrated System Digital Network) The digital ISDN is a communication network where the line from the exchange equipment and the service supplied to the subscriber is ‘digital’, i.e. not ‘ana- logue’.
Page 25 Home Highway, Business Highway Home Highway or Business Highway is the marketing name for a ‘basic rate’ ISDN2 line supplied by BT with an NTE9 NTP. The NTE9 NTP provides two digital sockets, it includes an ISDN-Analogue con- verter and two analogue telephone sockets. This type of NTP can have an analogue phone, fax, modem etc.
Page 26: Adsl / 'Broadband
ADSL (Broadband) digital data is allowed into them from the telephone line. The CSL CS0730 Security ADSL Filter is designed specifically for use with security systems. It includes spare terminals to aid wiring that are labelled ‘Pass Through’.
Page 27 ADSL (Asynchronous Digital Subscriber Line) or ‘Broadband’ DUALCOM PSTN Connection using the CS0730 Security ADSL Filter Fig 16 Why is a Broadband Filter necessary ? When ADSL (Broadband) digital data is supplied on a normal PSTN tele- phone line then an ADSL (Broadband) Filter must be fitted between that tele- phone line and each item of ‘non digital’...
Page 28: The 'Call Minder' Call Answering Service
See the table below. l a i s l l s l l l a i To ensure correct operation,.the DualCom’s NVM must be set to 0.1 second dial-tone detection. Contact CSL Technical Support for more information.
Page 29: System Power Supply & Battery
System Power Supply and Battery DualCom requires a supply of 13-13.8 volts DC at 75mA in standby and 150mA when activated. The installer must ensure that the Alarm System power supply(s) is rated to provide adequate power for this apparatus and for any other apparatus draw- ing power from the Alarm System power supply(s).
Page 30: Nvm Programming
Programmer software will program and monitor any of the DualCom types. Your Alarm Receiving Centre may provide a programming service and may sup- ply programmed NVMs on request. Alternatively, contact the CSL Technical Support. See the CS0054 Installation Manual and the Programmer Operation Manuals for full programming and up/download options.
Page 31: Sms Remote Control
SMS Remote Control The AUX output relay and each of the 8 outputs on the CS1050 Expansion Board (when fitted) can be controlled by sending the DualCom an SMS mes- sage from a mobile phone. See pages 15 and 16. These outputs can also be remotely controlled via the GSM radio path using the CS0054 Programmer Software.
Page 32 SMS Remote Control In the following examples the 6 digit security code is 123456. Example 1. To energise the Aux Relay on the DualCom so that its contact change-over. Send any of these text messages to the Dualcom’s SIM Card number: 123456 O A ON 123456OAON 123456 21 1...
Page 33: Appendix 1 ( Led Indications )
APPENDIX 1 LED Indications The Signal Strength LEDs are Red and Green. See Fig 1 & 2. When the DualCom in not triggered, these give an indication of the GSM radio signal strength received at the DualCom. A ‘once per second’ short off-blink shows all is OK.
Page 34 APPENDIX 1 LED Indications (continued) The Status LED (DualCom GSM Mk2 only). See Fig 2. Flashing on/off Registered on GSM network. Not triggered. (1 off-blink per sec) All OK on the radio network. Flashing on/off Registered on GSM network. Not triggered. (2 off-blink per sec) All OK on the radio network.
Page 35 APPENDIX 1 LED Indications (continued) The Communication LEDs are Red and Yellow. See Fig 1 & 2. Communication indications: LED Off PSTN or Radio path not activated. LED On solid. Path activated or dialling numbers. LED On + short off-blinks. Dialling completed, waiting for ‘handshake’...
Page 36 APPENDIX 1 LED Indications (continued) The Communication LEDs are Red and Yellow. See Fig 1 & 2. PSTN Line Failure Indications: The red PSTN LED will flash to indicate the type of line or communication failure. If more than one type of failure is detected, the lowest number will be displayed.
Page 37 APPENDIX 2 Input Connections There are 8 input terminals on the DualCom (16 with the CS1050 Expander). When DualCom is triggered the voltages on the input terminals are 0 volts changing to a positive voltage, (normally +4 volts to +12 volts), or they may be a positive voltage changing to 0 volts.
Page 38 APPENDIX 2 Input Connections (continued) Examples of ‘Positive Applied’ triggering Contact is ‘Normally Open’. Input is normally at 0 volts. When contact closes the input becomes +12 volts. Examples of ‘Positive Applied’ triggering Contact is ‘Normally Closed’. Input is normally at 0 volts. When contact opens the input becomes +12 volts.
Page 39 APPENDIX 2 Input Connections (continued) Examples of ‘Positive Removed’ triggering Contact is ‘Normally Closed’. Input is normally at +12 volts. When contact opens the input becomes 0 volts. Examples of ‘Positive Removed’ triggering Contact is ‘Normally Open’. Input is normally at +12 volts. When contact closes the input becomes 0 volts.
Page 40 APPENDIX 2 Input Connections (continued) Input Self Learning To aid installation, DualCom can learn the quiescent state of its inputs, i.e. the ‘non-active’ state, without having to re-program the NVM. ‘Non-active’ means that the voltage on the alarm inputs are in the ‘not in alarm’ condition and open/close inputs are in the ‘open’, ‘unset’...
Page 41 APPENDIX 3 Specification Models CS2000 Stand Alone Dimensions (h x w x d) 120 x 182 x 62 mm Weight 450 grams Telephone Path PSTN technology. CTR21 approved. Radio Path Abort Facility Built In Expansion 9 to 16 inputs using CS1050 Power Requirement 13.0 - 13.8volts DC, 0.1volt max ripple Current Consumbtion...
Page 42 APPENDIX 4 PSTN Approval The CS2000 range of DualCom products meet the requirements of the EU PSTN standard CTR21 and is approved for connection to any exchange line forming part of a Public Switched Telephone Network (PSTN). AHCTR210 001 Declaration of Network Compatibility The equipment has been approved in accordance with Council Decision 98/ / EC ( 5 ) for pan-European single terminal connection to the Public Switched Telephone Network (PSTN).
Page 43: Appendix 5 (Glossary Of Terms)
APPENDIX 5 Glossary of Terms ADSL Asynchronous Digital Subscriber Line A ‘wideband’ digital communication service from a network provider to a subscriber that carries a high volume of digital data, most commonly for internet access. Sometimes called ‘Broadband’. An ADSL service is often provided with a simultaneous analogue PSTN service on a Hybrid line.
Page 44 APPENDIX 5 Glossary of Terms (continued) Digital PSTN Digital Public Switched Telephone Network. The digital national telephone system. Service is available to customers on twisted-pair wires that carries a DC supply provided from the network tel- ephone exchange, on optical fibre or other digital transmission medium. The digital service may be in ISDN format or another digital format.
Page 45 APPENDIX 5 Glossary of Terms (continued) ISDN Integrated Services Digital Network A digital communication network where services are provided via electrical or optical cables. This may also be a digital PSTN. The network is usually provided as a 2 channel or 30 channel ISDN service. ISDN 2 2 Channel ISDN An ISDN communication service where two simultaneous channels may be used.
Page 46 WEB SITE The CSL Internet Web Site The CSL web site: www.csldual.com contains the latest cop- ies of all manuals for all CSL products. Please ensure that you are working from the latest version. You can also download associated information and software samplers.

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