What happens if I push my AutoAlert Help Button and can't hear the
Response Associate?
Stay where you are. The Personal Response Associate will probably be
able to hear you, but if not, he or she will place a telephone call to your
home. If no one answers, help will be contacted.
If I fall and stand up, will the button automatically send a Help Call?
It might. The AutoAlert Help Button is designed to provide time for you
to recover from falls that are not serious. However, if you do not stand
up within 30 seconds, a Help Call will be automatically sent. If you do not
need help, tell the Personal Response Associate that you have fallen but
that you are okay.
What if I've fallen but do not need help?
If a Help Call has been automatically sent, tell the Personal Response
Associate that you have fallen but that you do not need help.
Can I wear my AutoAlert Help Button outside of my home?
Yes, but the Lifeline Service will be unavailable to you if you are outside
the range of your Home Communicator.
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