Savant SUR-0500 Deployment Manual
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Summary of Contents for Savant SUR-0500
- Page 1 Savant® Universal Remote SUR-0500 Deployment Guide Document Number: 009-1071-07 Document Date: January 2015 SUR OS 1.1.30 Document Supports: da Vinci 7.1 SUR APP 7.1 45 Perseverance Way, Hyannis, MA 02601 Copyright © 2015 Savant Systems, LLC savant.com | 508.683.2500...
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Page 2: Table Of Contents
Select a Room (Zone) to control ......................Rebooting the Remote ..........................Additional Information Appendix A: Document Revision History Appendix B: Network Requirements Appendix C: SUR OS Release Information Savant® Universal Remote (SUR-0500) Deployment Guide Copyright © 2015 Savant Systems, LLC 009-1071-07 | 150128 of 19... -
Page 3: Introduction
Introduction This Deployment Guide will guide the installer through the process to deploy a Savant Universal Remote (SUR-0500). Before You Begin Read through this document in its entirety and ensure that the following required items are available: Savant Universal Remote (SUR-0500-xx) ........................ -
Page 4: Deployment Steps
2. Deployment Steps Follow these steps to successfully deploy a Savant Universal Remote. This page can be used as a checklist to record which steps have been completed. Unpack and Charge Remotes ..........................To ensure that the remotes will be ready after configuration, unpack and charge all the remotes for at least 2 hrs before proceeding with the other steps. -
Page 5: Sur-0500 Overview
3. SUR-0500 Overview Box Contents (1) Savant Universal Remote (SUR-0500-xx) (1) Savant Universal Remote Charging Base, (SSB-0500-xx) (1) Installation Kit: (1) 5V DC 1 Amp Power Supply for Charging Base (025-0138-xx) (1) USB Cable for Power Supply (064-0378-xx) (1) Power Supply Clips for US and International (028-0597-xx) (1) Quick Reference Guide Specifications... -
Page 6: Charging Base (Ssb-0500)
Menu, Component Favorites, Exit, PG+, Guide, DVR, Info, PG-. Service Performs the function on the currently Numeric selected service: Entry 0 - 9, Decimal Point, Enter Savant® Universal Remote (SUR-0500) Deployment Guide Copyright © 2015 Savant Systems, LLC 009-1071-07 | 150128 of 19... -
Page 7: Supported Services
4. Supported Services While the SUR-0500 will control the normal services found within a Savant system. There are limitations to the amount of control that is available from some services. Keep this in mind when designing control for a zone. -
Page 8: Blueprint Configuration
Select the room the SUR-0500 will be used in the Services For drop-down menu. Uncheck the Show column for any services that are not to be controlled by the SUR-0500. NOTE: Any service that is unchecked in the show column will not appear on the SUR-0500 or iOS devices for that zone. IMPORTANT! If the Show column is unchecked on all services, a blank screen will appear on the remote. -
Page 9: Hvac Zone Functionality
Open the Custom Workflow Usage window: Tools > Review > Custom Workflow Usage Check the box in the UI column to use the workflow on the SUR-0500. Repeat step 5 for the remaining workflows and click Done to save the changes. -
Page 10: Initial Setup
6. Initial Setup Once a configuration has been uploaded to the Savant Host, the SUR-0500 will locate any host on the same network running da Vinci 5.2.2 or higher. While this is an automatic process, some setup is required to allow the SUR-0500 to connect to a host. -
Page 11: Update Firmware
Press and hold the Home and Power button for 10 seconds. After the remote powers Off, place the remote on the dock to power On the remote. Savant® Universal Remote (SUR-0500) Deployment Guide Copyright © 2015 Savant Systems, LLC 009-1071-07 | 150128 of 19... -
Page 12: Additional Information
7. Additional Information For additional information, refer to the following documents on Savant.com. • Savant Universal Remote (SUR-0500) QRG - 009-1024-xx • Savant Universal Remote (SUR-0500) User Guide - 009-1086-xx Savant® Universal Remote (SUR-0500) Deployment Guide Copyright © 2015 Savant Systems, LLC... -
Page 13: Appendix A: Document Revision History
Added note to item 13 regarding the functionality of the favorites button. Updated table to reflect that Surveillance services are not supported by the SUR-0500 Expanded content in section to include all parameters for using workflows on the SUR-0500 Reworded section heading to provide for entering network SSID Appendix A Added changes for OS 1.1.18 and 1.1.22... -
Page 14: Appendix B: Network Requirements
These higher quality components also allow for more accurate troubleshooting when needed. Connect all Savant devices to the same local area network (LAN) or subnet as the host. Savant recommends not implementing any type of traffic or packet shaping in your network topology for the Savant devices as this may interfere with performance. -
Page 15: Appendix C: Sur Os Release Information
This requires the use of da Vinci 7.0.1 or higher on the host. • SCR 42090 - The SUR-0500 does not contain a button to enter a “-” (dash) for services that use this button. The “.” (dot) button can now be used as a “-” (dash) for TV, Cable TV, and Sat TV services. - Page 16 • SCR 40335/40656 - The SUR-0500 would display an error message or freeze when accessing a Blu-Ray service. This has be resolved in 1.1.28 and allows for the SUR-0500 to control a Blu-Ray service. • SCR 41262 - Previously HVAC setpoints that were adjusted using the SUR-0500 would not change on the HVAC system.
- Page 17 SUR OS 1.1.22 March 2014 Software Update Files Updates for the SUR-0500 are downloaded and installed through the User Interface (UI) on the remote. Update Firmware for the steps to update the remote. SUR-0500 Enhancements The following enhancements have been included with this SUR-0500 release.
- Page 18 SUR OS 1.1.18 February 2014 Software Update Files Updates for the SUR-0500 are downloaded and installed through the User Interface (UI) on the remote. Update Firmware for the steps to update the remote. SUR-0500 Enhancements The following enhancements have been included with this SUR-0500 release.
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Page 19: Technical Support
Savant Systems, LLC shall not be liable for any technical or editorial errors or omissions contained herein or for incidental or consequential damages resulting from the performance, furnishing, reliance on, or use of this material.
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