Chapter 4 - Troubleshooting; Front-Panel Power Led Blink Codes; Bios Error Messages - Energy Star Xi3 NUC Lear Instruction Manual

Chapter 4 – Troubleshooting
If you want to contact Customer Support at Xi3 Corporation, be sure you have your serial number accessible prior to calling in.
Customer Support
Web: www.Xi3.com/Support
Phone: 1-855-Xi3-HELP (1-855-943-4357)
Xi3 Support Technicians answer all Phone Tech Support calls quickly, efficiently and expertly. These are computer professionals who are
intimately familiar with all technical aspects of the Xi3 NUC, not individuals reading off a script who don't really know computers.

Front-panel Power LED Blink Codes

Whenever a recoverable error occurs during POST, the BIOS causes the boards front panel power LED to blink an error
message describing the problem.
Front-panel Power LED Blink Codes
Type
BIOS update in progress
Video error*
Memory error
Thermal trip warning
*Note: Disabled per default BIOS setup option.

BIOS Error Messages

Below is a listing of common BIOS Error Messages and a brief description of each.
BIOS Error Messages
Error Message
CMOS Battery Low
CMOS Checksum Bad
Memory Size Decreased
No Boot Device Available
Pattern
Off when the update begins, then on for
0.5 seconds, then off for 0.5 seconds.
The pattern repeats until the BIOS
update is complete.
On-Off (1.0 second each) two times,
then 2.5 second pause (off), entire
pattern repeats (blink and pause) until
the system is powered off.
On-Off (1.0 second each) three times,
then 2.5 second pause (off), entire
pattern repeats (blinks and pause) until
the system is powered off.
Each beep will be accompanied by the
following blink pattern: .25 seconds on,
.25 seconds off, .25 seconds on, .25
seconds off. This will result in a total of
16 blinks.
Explanation
The battery may be losing power. Replace the battery soon.
The CMOS checksum is incorrect. CMOS memory may
have been corrupted. Run Setup to reset values
Memory size has decreased since the last boot. If no
memory was removed, then memory may be bad.
System did not find a device to boot
Note
When no VGA option ROM is found