Toshiba Satellite P50W-B Series User Manual

Toshiba Satellite P50W-B Series User Manual

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Satellite P50W-B/P55W-B
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Summary of Contents for Toshiba Satellite P50W-B Series

  • Page 1 User's Manual Satellite P50W-B/P55W-B Series...
  • Page 2: Table Of Contents

    Table of Contents Chapter 1 TOSHIBA Legal, Regulatory and Safety Copyright, Disclaimer and Trademarks ..........1-1 Regulatory Information ................. 1-2 Video Standard Notice ................1-7 OpenSSL Toolkit License Issues ............1-8 FreeType License Issues ..............1-10 ENERGY STAR® Program ..............1-14 Disposing of the computer and the computer's batteries ....
  • Page 3 TOSHIBA Password Utility ..............5-7 TOSHIBA System Settings ..............5-10 USB Charge ..................5-11 Sleep and Music .................. 5-13 TOSHIBA Media Player by sMedio TrueLink+ ........5-14 TOSHIBA PC Health Monitor .............. 5-16 TOSHIBA Setup Utility ................ 5-17 System Recovery ................5-18...
  • Page 4: Chapter 1 Toshiba Legal, Regulatory And Safety

    TOSHIBA computers. Copyright, Disclaimer and Trademarks Copyright © 2014 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein.
  • Page 5: Regulatory Information

    ® The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Toshiba Corporation and its affiliates is under license. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.
  • Page 6: Fcc Conditions

    Only peripherals complying with the FCC class B limits may be attached to this equipment. Operation with non-compliant peripherals or peripherals not recommended by TOSHIBA is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer's Universal Serial Bus (USB 3.0) ports, HDMI port and...
  • Page 7: Working Environment

    EMC (Electromagnetic Compatibility) and safety standards. However, TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented. In this case the persons who have connected/implemented those options/cables have to provide assurance that the system (PC plus options/cables) still fulfils the required standards.
  • Page 8 Note that Canadian Department of Communications (DOC) regulations provide, that changes or modifications not expressly approved by TOSHIBA Corporation could void your authority to operate this equipment. This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
  • Page 9: Following Information Is Only For Turkey

    Evaluation, Authorization and Restriction of Chemicals), entered into force on 1 June 2007, with phased deadlines to 2018. Toshiba will meet all REACH requirements and is committed to provide our customers with information about the presence in our articles of substances included on the candidate list according to REACH regulation.
  • Page 10: Video Standard Notice

    For more detailed information about recycling of this product, please visit our website ( http://www.toshiba-india.com ) or contact call center (1800-200-8674). These symbols may not stick depending on the country and region where you purchased.
  • Page 11: Openssl Toolkit License Issues

    OTHER USE. ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL, INTERNAL AND COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE HTTP://WWW.MPEGLA.COM. OpenSSL Toolkit License Issues LICENSE ISSUES ============== The OpenSSL toolkit stays under a dual license, i.e. both the conditions of the OpenSSL License and the original SSLeay license apply to the toolkit.
  • Page 12 NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;...
  • Page 13: Freetype License Issues

    All advertising materials mentioning features or use of this software must display the following acknowledgement: "This product includes cryptographic software written by Eric Young (eay@cryptsoft.com)" The word 'cryptographic' can be left out if the routines from the library being used are not cryptographic related :-). If you include any Windows specific code (or a derivative thereof) from the apps directory (application code) you must include an acknowledgement:...
  • Page 14 This license applies to all files found in such packages, and which do not fall under their own explicit license. The license affects thus the FreeType font engine, the test programs, documentation and makefiles, at the very least. This license was inspired by the BSD, Artistic, and IJG (Independent JPEG Group) licenses, which all encourage inclusion and use of free software in commercial and freeware products alike.
  • Page 15 archive. If you are unsure whether or not a particular file is covered by this license, you must contact us to verify this. The FreeType Project is copyright (C) 1996-2000 by David Turner, Robert Wilhelm, and Werner Lemberg. All rights reserved except as specified below.
  • Page 16 As you have not signed this license, you are not required to accept it. However, as the FreeType Project is copyrighted material, only this license, or another one contracted with the authors, grants you the right to use, distribute, and modify it. Therefore, by using, distributing, or modifying the FreeType Project, you indicate that you understand and accept all the terms of this license.
  • Page 17: Energy Star® Program

    Disposing of the computer and the computer's batteries The computer's battery is not user-accessible. Contact an authorized TOSHIBA service provider for details regarding how to dispose of the computer and the batteries. General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability.
  • Page 18 observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual. Provide adequate ventilation Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep Mode).
  • Page 19: Cleaning The Computer

    Heat injury Avoid prolonged physical contact with the computer. If the computer is used for long periods, its surface can become very warm. While the temperature will not feel hot to the touch, if you maintain physical contact with the computer for a long time, for example if you rest the computer on your lap or if you keep your hands on the palm rest, your skin might suffer a low-heat injury.
  • Page 20: Safety Icons

    Turn off (shut down) the computer. Disconnect the AC adaptor and all peripherals before moving the computer. Close the display panel. Do not pick up the computer by its display panel. Before carrying your computer, shut it down, disconnect the AC adaptor and allow it to cool down - a failure to follow this instruction may result in minor heat injury.
  • Page 21: Chapter 2 Getting Started

    Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.
  • Page 22: Using Your Computer For The First Time

    Right-click Click the right Touch Pad control button once. Right click the mouse once. Press and hold on the touch screen. Double-click Tap the Touch Pad or click the left Touch Pad control button twice. Left click the mouse twice. Tap the touch screen twice.
  • Page 23: Opening The Display

    This section provides basic information to start using your computer. It covers the following topics: Opening the display Connecting the AC adaptor Turning on the power Initial setup Use a virus-check program and make sure it is updated regularly. Never format storage media without checking its content - formatting destroys all stored data.
  • Page 24 Laptop mode Flat mode Stand mode Tent mode Tablet mode Keyboard and Touch Pad are temporarily disabled when you operate the computer in stand, tent or tablet mode. To open the display panel, slowly lift it while holding down the palm rest with one hand so that the main body of the computer is not raised.
  • Page 25: Connecting The Ac Adaptor

    Figure 2-7 Opening the display panel 1. Display panel Product appearance depends on the model you purchased. Use reasonable care when opening and closing the display panel. Opening it vigorously or slamming it shut could damage the computer Do not lift the computer by the display panel. Do not close the computer with pens or any other objects left in between the display panel and the keyboard.
  • Page 26 Always use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.
  • Page 27: Turning On The Power

    Figure 2-9 Connecting the power cord to the AC adaptor (3-pin plug) Either a 2-pin or 3-pin adaptor/cord will be included with the computer depending on the model. Connect the AC adaptor’s DC output plug to the DC IN 19V jack on your computer.
  • Page 28: Getting To Know Windows

    Figure 2-11 Turning on the power 1. Power button Product appearance depends on the model you purchased. Initial setup The Windows Startup Screen will be the first screen displayed when you turn on the power. Follow the on-screen instructions on each screen in order to properly install the operating system.
  • Page 29 Power Options icon The Start screen provides you a convenient way to enter the Shut Down/ Sleep/Hibernation Mode. You can just click the power icon ( ) on the upper right of the Start screen and then select the mode you want. Charms Use the Windows charms to start apps, find documents, set up system components, and perform most other computing tasks.
  • Page 30: Turning Off The Power

    Sign-in options Windows offers a number of sign-in options including Password ( PIN ( ) and Picture password ( ) authentication to prevent from unauthorized access. You are allowed to select an option on the Windows login screen by clicking sign-in options if you have multiple sign-in methods set for a user account.
  • Page 31: Sleep Mode

    Please note that keyboard keys can only be used if the Wake- up on Keyboard option is enabled within the TOSHIBA System Settings. If the computer enters Sleep Mode while a network application is active, the application might not be restored when the computer is next turned on and the system returns from Sleep Mode.
  • Page 32: Hibernation Mode

    Benefits of Sleep Mode The Sleep Mode feature provides the following benefits: Restores the previous working environment more rapidly than the Hibernation Mode feature. Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Sleep Mode feature.
  • Page 33: Starting Hibernation Mode

    Data will be lost if you disconnect the AC adaptor before the save is completed. Do not switch to Hibernation Mode while transferring data to external media, such as USB devices, memory media or other external memory devices, as data will be lost. Benefits of Hibernation Mode The Hibernation Mode feature provides the following benefits: Saves data to the Hard Disk Drive when the computer automatically...
  • Page 34 Data save in Hibernation Mode When you turn off the power in Hibernation Mode, the computer will take a moment to save the current data in memory to the Hard Disk Drive. After you turn off the computer, and the content of memory has been saved to the Hard Disk Drive, turn off the power to any peripheral devices.
  • Page 35: Chapter 3 The Grand Tour

    Chapter 3 The Grand Tour This chapter identifies the various components of the computer - it is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, please refer to the Legal Footnotes section.
  • Page 36: Left Side

    Wireless The Wireless communication indicator glows communication amber when the Bluetooth or Wireless LAN indicator function is turned on. Left side The following figure shows the left side of the computer. Figure 3-2 The left side of the computer 1. DC IN 19V jack 5.
  • Page 37: Right Side

    Keep foreign metal objects, such as screws, staples and paper clips, out of the USB port. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury. Memory media slot This slot lets you insert an SD™/SDHC™/ SDXC™...
  • Page 38: Back

    Force Shut down hole Insert a slender object such as a needle into this hole to force a shut down when the computer is hung. Universal Serial Bus Two Universal Serial Bus ports, which comply to (USB 3.0) port the USB 3.0 standard, are provided on the right side of the computer.
  • Page 39: Front With The Display Open

    Do not block the cooling vents. Keep foreign metal objects, such as screws, staples and paper clips, out of the cooling vents. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury. Carefully clean the dust on the cooling vents’...
  • Page 40 Do not point the web camera directly at the sun. Do not touch or press strongly on the web camera lens. Doing so may reduce image quality. Use an eyeglass cleaner (cleaner cloth) or other soft cloth to clean the lens if it becomes dirty. Web Camera LED The Web Camera LED glows when the Web Camera is operating.
  • Page 41 Windows button Press this button to open the Start screen. Stereo speakers The speakers emit sound generated by your software as well as audio alarms, such as low battery condition, generated by the system. Keyboard Your computer’s keyboard contains character keys, control keys, function keys, and special Windows keys, providing all the functionality of a full-size keyboard.
  • Page 42: Internal Hardware Components

    Figure 3-6 Magnets location Product appearance depends on the model you purchased. The computer contains magnets that may interfere with pacemakers, defibrillators or other medical devices. If you wear a pacemaker, keep at least 5 inches (approximately 13cm) of separation between your medical device and the computer.
  • Page 43 The processor type varies depending on model. To check which type of processor is included in your model, open the TOSHIBA PC Health Monitor utility by clicking Desktop Assist -> Support & Recovery -> PC Health Monitor on the desktop, and then click PC Information.
  • Page 44 Under certain unusual conditions of prolonged non-use and/or exposure to high temperatures, the SSD may be vulnerable to data retention errors. Legal Footnote (Hard Disk Drive (HDD) Capacity) For more information regarding Hard Disk Drive (HDD) Capacity, please refer to the Legal Footnotes section.
  • Page 45: Intel Smart Connect Technology

    running under battery mode using the internal LCD display only The Display Power Saving Technology feature is enabled at factory default. If you want to disable this feature, you can disable it. ® The Display Power Saving Technology feature can be disabled in the Intel HD Graphics Control Panel.
  • Page 46: Power Condition Descriptions

    ® Please note that the computer case temperature may rise when Intel Smart Connect Technology is enabled. Power Condition Descriptions Power conditions The computer's operating capability and battery charge status are affected by different power conditions, including whether an AC adaptor is connected and what the charge level is for that battery.
  • Page 47: Power Indicator

    Flashing amber The battery charge is low. The AC adaptor must be connected in order to recharge the battery. Amber Indicates the AC adaptor is connected and the battery is charging. White Indicates the AC adaptor is connected and the battery is fully charged.
  • Page 48: Chapter 4 Operating Basics

    Chapter 4 Operating Basics This chapter describes the basic operations of your computer, and highlights the precautions that should be taken when using it. Operating in Tablet Mode When operating the computer in tablet mode, follow the instructions below. Figure 4-1 Operating the computer in tablet mode Hold the computer firmly on your forearm.
  • Page 49: Using The Touch Screen

    Figure 4-2 Rotating the computer sideways When the computer is in laptop and flat mode, however, the screen orientation will always be in Landscape mode. Avoid having direct contact with the other edges of the hand held device while the wireless device is turned on and transmitting. Only factories installed wireless transmitter can be used with this hand held device to satisfy RF exposure compliance.
  • Page 50: Using The Touch Pad

    Slide Drag your finger on the touch screen to move through what's on the screen. Swipe to select Quickly slide down an item with your finger, such as an app tile to select it. This usually opens the app commands. Swipe Quickly move your finger in from the edge of the screen, without pausing when you first touch it.
  • Page 51: The Keyboard

    Pinch or stretch Place two or more fingers down on the Touch Pad and move them toward each other (pinch) or away from each other (stretch). This will show different levels of information or visually zooms in or out. Two-Finger Scroll Place two fingers down and slide them vertically or horizontally from anywhere on the Touch Pad.
  • Page 52: Function Key

    Figure 4-3 Keypad indicators 1. CAPS LOCK indicator 2. NUM LOCK indicator CAPS LOCK This indicator glows green when letter keys are locked into their uppercase format. NUM LOCK When the NUM LOCK indicator glows, you can use the number keys on the keyboard for number entry.
  • Page 53: Windows Special Keys

    Some functions will show the toast notification at the edges of the screen. Those toast notifications are disabled at factory default. You can enable them in the TOSHIBA Function Key application. To access it, click Desktop Assist -> Tools & Utilities -> Function Key on the desktop.
  • Page 54: 3D Playback On An External 3D Device

    3D Playback on an External 3D Device 3D playback on an external 3D device feature is only provided with some models. Effect of 3D can be shown only on an external 3D devices connected via an HDMI output. It cannot be shown on the internal display. In order for 3D playback to work on external display/TV, you need a 3D enabled display/ TV that has an HDCP compliant HDMI port.
  • Page 55: Care And Use Of The Battery Pack

    Use only the computer connected to an AC power source or optional TOSHIBA Battery charger to charge the battery pack. Never attempt to charge the battery pack with any other charger.
  • Page 56: Battery Charging Notice

    Please be aware that the charging time when the computer is on is affected by ambient temperature, the temperature of the computer and how you are using the computer - if you make heavy use of external devices for example, the battery might scarcely charge at all during operation. Battery charging notice The battery may not begin charging immediately under the following conditions:...
  • Page 57: Maximizing Battery Operating Time

    With repeated discharges and recharges, the battery's capacity will gradually decrease. In view of this it will be noted that an often used, older battery will not operate for as long as a new battery even when both are fully charged. Maximizing battery operating time A battery's usefulness depends on how long it can supply power on a single charge, while how long the charge lasts in a battery depends on:...
  • Page 58: Memory Media

    1. Turn off the computer's power. 2. Disconnect the AC adaptor and turn on the computer's power - if it does not turn on then go to Step 4. 3. Operate the computer on battery power for five minutes. If you find that the battery pack has at least five minutes of operating time, continue operating until the battery pack is fully discharged, however, if the DC IN/Battery indicator flashes or there is some other warning to...
  • Page 59: Media Care

    MultiMediaCard (MMC) Points to note about the memory media card SD/SDHC/SDXC memory cards comply with SDMI (Secure Digital Music Initiative), which is a technology adopted to prevent unlawful copy or playback of digital music. For this reason, you cannot copy or playback protected material on another computer or other device, and you may not reproduce any copyrighted material except for your personal enjoyment.
  • Page 60: Inserting Memory Media

    Do not touch the metal part of a card or expose it to liquids or let it get dirty. After using card, return it to its case. The card is designed so that it can be inserted only one way. Do not try to force the card into the slot.
  • Page 61: Removing Memory Media

    Press the memory media gently until it clicks into place. Figure 4-5 Inserting memory media 1. Memory media slot 2. Memory media Product appearance depends on the model you purchased. Make sure the memory media is oriented properly before you insert it. If you insert the media in wrong direction, you may not be able to remove it.
  • Page 62: External Display

    External Display Your computer video capabilities can be enhanced with additional displays. External displays allows you to share your desktop or extend the desktop area. Connecting an external display Your computer comes with a built-in display, but you can also connect other external displays via available ports on the computer.
  • Page 63 Figure 4-6 Connecting the HDMI out port 1. HDMI out port 2. HDMI cable Product appearance depends on the model you purchased. Please do not plug/unplug an HDMI device under the following conditions: The system is starting up. The system is shutting down. When you connect a television or external monitor to the HDMI port, the display output device is set to HDMI.
  • Page 64: Wireless Display

    While communication is being carried out. Selecting HD Format To select the display mode, follow the steps as detailed below: Click Desktop Assist -> Control Panel -> Appearance and Personalization -> Display -> Change display settings -> Advanced settings -> List All Modes . Select one of the modes at List All Modes.
  • Page 65: Optional Toshiba Accessories

    For reference, the following list details some of the items that are available from your reseller or TOSHIBA dealer: Universal AC Adaptor If you frequently use your computer at more than...
  • Page 66: Video Mode

    On the Enhancements tab select the sound effects you would like, and click Apply. DTS Sound DTS Sound™ utilizes advanced patented techniques to retrieve audio cues buried in the original source material and deliver immersive surround sound complete with deep, rich bass and crystal clear dialog. DTS Sound is provided with some models.
  • Page 67: Chapter 5 Utilities And Advanced Usage

    README.TXT file (if applicable). TOSHIBA Desktop TOSHIBA Desktop Assist is a graphical user Assist interface that provides access to specific tools and TOSHIBA utilities and applications that make the use and configuration of the computer easier.
  • Page 68 To access this utility, click Desktop Assist -> Tools & Utilities -> System Settings on the desktop. TOSHIBA Setup TOSHIBA Setup Utility is a BIOS setup utility that Utility provides you a menu-based user interface so that you can easily view and change BIOS settings.
  • Page 69 To access this utility, click Desktop Assist -> Tools & Utilities -> eco Utility on the desktop. For details on TOSHIBA eco utility, see the help file. TOSHIBA Media This software is a multimedia player which can Player by sMedio be used to play back video, music and photo.
  • Page 70 TOSHIBA Service This application allows your computer to Station automatically search for TOSHIBA software updates or other alerts from TOSHIBA that are specific to your computer system and its programs. When enabled, this application periodically transmits to our servers a limited...
  • Page 71: Special Features

    Windows Store applications are not included in the setup files above but can be downloaded from Windows Store. Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use. Access each function using the following procedures.
  • Page 72 To access the Power Options, click Desktop Assist -> Control Panel -> System and Security -> Power Options on the desktop. Display automatic This feature automatically cuts off power to the computer's display panel when there is no power off keyboard input for a specified time, with power being restored the next time a key is pressed.
  • Page 73: Toshiba Password Utility

    In this instance all unsaved data in memory will be lost. TOSHIBA Password Utility The TOSHIBA Password Utility provides two levels of password security: User and Supervisor. User's Manual...
  • Page 74: User Password

    Passwords set by the TOSHIBA Password Utility function are different from the Windows password. User Password To start the utility, click the following items on the desktop: Desktop Assist -> Tools & Utilities -> Password Utility -> User Password User authentication may be required to validate user rights when using TOSHIBA Password Utility to delete or change passwords, etc.
  • Page 75: Supervisor Password

    If you forget your HDD User Password, TOSHIBA will NOT be able to assist you, and your HDD will be rendered COMPLETELY and PERMANENTLY INOPERABLE. TOSHIBA will NOT be held responsible for any loss of any data, any loss of use or access to your HDD, or for any other losses to you or any other person or organization that result from the loss of access to your HDD.
  • Page 76: Toshiba System Settings

    To run TOSHIBA System Settings, click Desktop Assist -> Tools & Utilities -> System Settings on the desktop. The TOSHIBA System Settings window contains a number of tabs to allow specific functions of the computer to be configured. In addition there are also three buttons: OK, Cancel and Apply.
  • Page 77: Usb Charge

    After you changed the settings, a dialog box may appear to prompt you that the changes will take effect after the computer is restarted. Make sure to restart your computer immediately to apply these changes. USB Charge Your computer can supply USB Bus power (DC5V) to the USB port. The port with the icon ( ) supports the following feature: USB Sleep and Charge...
  • Page 78 When there is a current overflow of the external devices connected to the compatible ports, USB bus power (DC5V) supply may be stopped for safety reasons. When Sleep and Charge function is enabled, the USB Wakeup function may not work for compatible ports. In that case, if there is a USB port that does not have the Sleep and Charge function, attach the mouse or keyboard to it.
  • Page 79: Sleep And Music

    System ON CDP Charge This function enable/disable CDP (Charging Downstream Port) to use rapid USB charge while the computer is powered on. When "System ON CDP Charge Mode" is enabled, your computer can supply USB bus power (DC5V, 1.5A) to the compatible ports while the computer is turned on. To set System ON CDP Charge Mode, click Desktop Assist ->...
  • Page 80: Toshiba Media Player By Smedio Truelink

    This setting is only available when the Function under Battery Mode is enabled. TOSHIBA Media Player by sMedio TrueLink+ Please be aware of the following limitations when you use the TOSHIBA Media Player by sMedio TrueLink+: Notes on use TOSHIBA Media Player by sMedio TrueLink+ is a multimedia player which can be used to play back video, music and photo.
  • Page 81 Playback of video/music/slideshow can be controlled using the media buttons on the preview window which is invoked when the mouse cursor is moved over the TOSHIBA Media Player icon on the Windows Taskbar. Video/Slideshow playback can only be controlled when the application is in the foreground.
  • Page 82: Toshiba Pc Health Monitor

    TOSHIBA Media Player Manual. Use the following procedure to open TOSHIBA Media Player Online help: When TOSHIBA Media Player is running, click Help of the Settings charm. TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor application proactively monitors a...
  • Page 83: Toshiba Setup Utility

    Follow the instructions displayed on screen in the message. TOSHIBA Setup Utility TOSHIBA Setup Utility is a BIOS setup utility that provides you a menu- based user interface so that you can easily view and change BIOS settings.
  • Page 84: System Recovery

    Changes -> Yes. The computer will restart immediately. Navigating the utility TOSHIBA Setup Utility can be navigated through the touch screen. Some buttons on the computer are also designated to execute the corresponding key function on the keyboard dock. Details are described as...
  • Page 85 Be sure to close all other software programs except the Recovery Media Creator. Do not run software such as screen savers which can put a heavy load on the CPU. Operate the computer at full power. Do not use power-saving features. Do not write to the media when the virus check software is running.
  • Page 86 Please make sure to use the default Boot Mode option in the BIOS setup utility before restoring. 1. Launch the BIOS setup utility. Please refer to TOSHIBA Setup Utility section for further information. 2. In the BIOS setup screen, select Advanced -> System Configuration -> Boot Mode.
  • Page 87: Recovery Hard Disk Drive

    Recovery Media. However, if you have already created a "Recovery Media", you can use it to restore the recovery partition. If you have not created "Recovery Media", please contact TOSHIBA support for assistance. Restoring the pre-installed software from the...
  • Page 88: Troubleshooting

    In reality many problems can be solved simply, but a few may require help from TOSHIBA Support - if you find you need to consult others, be prepared to describe the problem in as much detail as possible.
  • Page 89: Analyzing The Problem

    Always try to make detailed notes of your observations and keep them in a permanent error log - this will help you to describe your problems to TOSHIBA Support. In addition, if a problem recurs, the log you have made will help to identify the problem faster.
  • Page 90: If Something Goes Wrong

    Before using a peripheral device or application software that is not an authorized TOSHIBA part or product, make sure the device or software can be used with your computer. Use of incompatible devices may cause injury or may damage your computer.
  • Page 91: Hardware And System Checklist

    Verify that the computer is on by looking at the Power indicator. If the indicator is glowing, the computer is on. Also, try turning the computer off and then on. If you are using an AC adaptor, verify that the computer is receiving power from the external power source by looking at the DC IN/Battery indicator.
  • Page 92: Overheating Power Down

    If the computer has reached room temperature and it still does not start, or if it starts but shuts down quickly, contact TOSHIBA Support. AC power If you have trouble turning on the computer with the AC adaptor connected you should check the status of the DC IN/Battery indicator.
  • Page 93: Real Time Clock

    BIOS setup utility by using the following steps: Launch the BIOS setup utility. Please refer to TOSHIBA Setup Utility section for further information. Set the date in the System Date field. Set the time in the System Time field.
  • Page 94: Internal Display Panel

    Check to see whether there is a disc in the optical boot from Hard Disk disc drive - if so remove it and try to start the Drive computer again. If this has no effect, check the Boot Priority Options setting within the TOSHIBA System Settings. User's Manual...
  • Page 95: Memory Media Card

    As a last resort you should reformat the Hard Disk Drive and then reload the operating system and all other files and data. If you are still unable to resolve the problem, contact TOSHIBA Support. Memory Media Card For further information, please refer to Operating Basics.
  • Page 96: Touch Pad

    Touch Pad is either To access it, click Desktop Assist -> Control too sensitive or not Panel -> Hardware and Sound -> Mouse on the sensitive enough. desktop. If you are still unable to resolve the problem, contact TOSHIBA Support. User's Manual...
  • Page 97: Usb Device

    If you are still unable to resolve the problem, contact TOSHIBA Support. USB device In addition to the information in this section, please also refer to the documentation supplied with your USB device.
  • Page 98 Sleep and Charge Enable the Sleep and Charge function in the function. TOSHIBA System Settings. When there is a current overflow of the external device connected to the compatible port, USB bus power (DC5V) supply may be stopped for safety reasons.
  • Page 99: Sound System

    - please refer to Sound System and Video mode for further information. Volume cannot be adjusted during Windows start up or shut down. If you are still unable to resolve the problem, contact TOSHIBA Support. User's Manual 6-12...
  • Page 100: External Monitor

    Display error occurs Check that the cable connecting the external monitor to the computer is firmly attached. If you are still unable to resolve the problem, contact TOSHIBA Support. User's Manual 6-13...
  • Page 101: Toshiba Support

    TOSHIBA Support. TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance. Before you call Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first.
  • Page 102 TOSHIBA technical support If you are still unable to solve the problem and suspect that it is hardware related, visit TOSHIBA technical support website http://www.toshiba.co.jp/ worldwide/ User's Manual 6-15...
  • Page 103: Appendix Specifications

    Chapter 7 Appendix Specifications This section summarizes the computer’s technical specifications. Physical Dimensions Physical Dimensions shown below do not include parts that extend beyond the main body. The physical dimensions may vary depending on the model you purchased. Size Approximately 382 (w) x 246.8 (d) x 18.95 (h) millimeters (tablet mode) (not including parts that extend beyond the main body).
  • Page 104: Ac Power Cord And Connectors

    AC Power Cord and Connectors The power cord’s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Wire size: Minimum 0.75 mm...
  • Page 105: Information For Wireless Devices

    United Kingdom UL approved BS approved Australia Europe AS approved Approved by the appropriate agency Canada China CSA approved CCC approved Information for Wireless Devices Wireless Technology Interoperability The Wireless LAN is compatible with other LAN systems Direct Sequence Spread Spectrum (DSSS) /Orthogonal Frequency Division Multiplexing (OFDM) radio technology, and is compliant to: The IEEE 802.11 Standard on Wireless LANs (Revision a/b/g/n, b/g/n or Revision a/b/g/n/ac), as defined and approved by the Institute of...
  • Page 106: Wireless Devices And Your Health

    If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please visit http://www.pc.support.global.toshiba.com , if you have any questions about using Wireless LAN or Bluetooth Module. In Europe visit http://www.toshiba-europe.com/computers/tnt/bluetooth.htm...
  • Page 107: Card Specifications

    TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof. Card Specifications Compatibility IEEE 802.11 Standard for Wireless LANs...
  • Page 108: Bluetooth Wireless Technology

    regulations may impose a number of limitations to the use of wireless communication equipment. Radio Frequency Band 5GHz (5150-5850 MHz) (Revision a and n) Band 2.4GHz (2400-2483.5 MHz) (Revision b/g and n) The range of the wireless signal is related to the transmit rate of the wireless communication.
  • Page 109: Radio Links

    Radio links You can easily establish links between two or more devices, with these links being maintained even if the devices are not within a line-of-sight of each other. Radio Regulatory Information The Wireless device must be installed and used in strict accordance with the manufacturer’s instructions as described in the user documentation that comes with the product.
  • Page 110 Russian Limited e.i.r.p 100mW. Permitted to use Federation: only for indoor applications, closed industrial and warehouse areas, and on board aircraft. Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight.
  • Page 111 check the current channel of operation. If operation is occurring outside of the allowable frequencies for outdoor use, as listed above, the user must contact the applicable national spectrum regulator to request a license for outdoor operation. Canada - Industry Canada (IC) This device complies with RSS-210 of the Industry Canada Rules.
  • Page 112 The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada’s website www.hc-sc.gc.ca Taiwan Article 12...
  • Page 113 If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations.
  • Page 114: Device Authorization

    Device Authorization This device obtains the Technical Regulation Conformity Certification and it belongs to the device class of radio equipment of low-power data communication system radio station stipulated in the Telecommunications Business Law of Japan. ® ® Intel Centrino Wireless-AC 7265 Wireless LAN and Bluetooth The Name of the radio equipment: 7265NGW DSP Research, Inc.
  • Page 115: Nfc Regulatory Information

    If you use this equipment in the countries/regions which are not listed in the table blow, please contact TOSHIBA Support. As of May 2014 Austria Belgium Bulgaria Canada Cyprus Czech Rep Denmark Estonia Finland France Germany Greece Hong Kong Hungary...
  • Page 116: Legal Footnotes

    (41°F to 86°F) or >25°C (77°F) at high altitude (all temperature references are approximate and may vary depending on the specific computer model - contact TOSHIBA support for details). CPU performance may also vary from specifications due to design configuration.
  • Page 117: Battery Life

    Published battery life numbers are achieved on select models and configurations tested by TOSHIBA at the time of publication. Recharge time varies depending on usage. Battery may not charge while computer is consuming full power.
  • Page 118: Glossary

    powers of 2 for the definition of 1 GB = 2 = 1,073,741,824 bytes, and therefore shows less storage capacity. Available storage capacity will also be less if the product includes one or more pre-installed operating systems, such as Microsoft Operating System and/or pre-installed software applications, or media content.
  • Page 119 AMT: Intel Active Management Technology ASCII: American Standard Code for Information Interchange BIOS: Basic Input/output System BD-ROM: Blu-ray Disc Read-only Memory bps: bits per second Compact Disc CD-ROM: Compact Disc Read-only Memory CD-RW: Compact Disc-rewritable CMOS: Complementary Metal-oxide Semiconductor CPU: Central Processing Unit Direct Current DDR:...
  • Page 120 IRQ: interrupt request ISP: Internet Service Provider kilobyte LAN: Local Area Network LCD: Liquid Crystal Display LED: Light Emitting Diode megabyte MBps: megabytes per second MMC: Multi Media Card OCR: Optical Character Recognition (Reader) Personal Computer PCI: Peripheral Component Interconnect PCMCIA: Personal Computer Memory Card International Association...
  • Page 121: Index

    Index AC adaptor External monitor additional 4-18 problems 6-13 connecting 2-5 DC IN 19V jack 3-2 Graphics Processing Unit 3-10 Battery extending life 4-10 monitoring capacity 4-9 save mode 5-6 Hard disk drive automatic power off 5-6 Bluetooth 7-6 HDMI out port 3-4 Cleaning the computer 1-16 Keyboard Cooling vents 3-4, 3-9...
  • Page 122 Shut Down mode 2-10 Sound system Sleep Mode 2-11 problems 6-12 turning off 2-10 turning on 2-7 Problems TOSHIBA Desktop Assist 5-1 AC power 6-5 Analyzing the problem 6-2 Touch Screen 4-2 Battery 6-6 Dual Pointing device 6-8 External monitor 6-13...
  • Page 123 Wireless communication 7-4 User's Manual Index-3...

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