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7. Help

Noise interference
To avoid background noise or echoes, ensure that there is enough distance
between your device and the Wi-Fi
Use of other 2.4 GHz products, such as Bluetooth
ovens, may cause interference with this product. Keep the Wi-Fi
at least 5ft away from these types of products, or turn them off if they appear to
be causing interference.
Lost connection
®
Check your Wi-Fi
®
Wi-Fi
Camera Unit is switched ON. Wait a few minutes to connect to the Wi-Fi
system.
If you forget your password
If you do not remember your password, tap Forgot password and submit
your e-mail address. A new password will be sent to your e-mail address
immediately.
Category
Account
I am unable to login
even after registration.
Account
I receive an error
message saying: "E-
mail ID is not
registered".
Account
What do I do if I forget
my password?
Help
settings. If necessary reconnect your Wi-Fi
Problem
Description / Error
®
Camera Unit.
®
systems or microwave
Please check your user name and
password.
Please ensure that you have
registered with us. Tap Create
Account to create an account.
Click on the "Forgot Password" link on
https://app.hubbleconnected.com/
#lostpassword OR on your Android™
or iOS application. An e-mail will be
sent to your registered e-mail address.
®
Camera Unit
®
. Ensure the
Solution
®
25

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