To avoid background noise or echoes, ensure that there is enough distance
between your device and the Wi-Fi ® Camera Unit.
Use of other 2.4 GHz products, such as Bluetooth™ systems or microwave
ovens, may cause interference with this product. Keep the Wi-Fi ® Camera Unit
at least 5ft away from these types of products, or turn them off if they appear to
be causing interference.
Check your Wi-Fi ® settings. If necessary reconnect your Wi-Fi ® . Ensure the
Wi-Fi ® Camera Unit is switched ON. Wait a few minutes to connect to the
Wi-Fi ® system.
If you forget your password
If you do not remember your password, tap Forgot password and submit your
e-mail address. A new password will be sent to your e-mail address immediately.
Troubleshooting for Wi-Fi ® Internet Viewing
I am unable to login
even after registration.
I receive an error
"Email ID is not
What do I do if I forgot
Description / Error
Please check your user name and
Please ensure that you have
registered with us. Tap Create
Account to create an account.
Click on the "Forgot Password" link
com/ #lostpassword OR on your
Android™ or iOS application. An
email will be sent to your registered