LG -P970 User Manual page 95

Message
Charging error
Number not
permitted
Impossible to
receive/ send
SMS & Picture
Files not open
SD Card not
working
The screen does
not turn on when I
receive a call.
No Sound
Hang up or freeze
Possible causes
Battery is not charged.
Outside temperature is too
hot or cold
Contact problem
No voltage
Charger defective
Wrong charger. Battery
defective.
The Fixed Dial Number
function is on.
Memory Full
Unsupported file format
FAT16, FAT32 file system
supported
Proximity sensor problem
Vibration or manner mode
Intermittent software
problem
Possible Corrective Measures
Charge battery.
Make sure phone is charging under normal
temperatures.
Check the charger and connection to the
phone. Check the battery contacts and clean
them if necessary.
Plug into a different socket.
If the charger does not warm up, replace it.
Only use original LG accessories.
Replace battery.
Check settings.
Delete some existing messages in the phone.
Check the file format that can be supported
Check SD card file system via card reader Or
format SD card using phone
If you use any protection tape or case, check
if it is covering the area around the proximity
sensor. Make sure that the area around the
proximity sensor is clean.
Check the settings status of the sound menu
to make sure you are not in vibrate or silent
mode.
Remove and re-insert battery.
Turn on the phone.
Try to do a software update service via
WEB site.
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